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How to Get Warranty Service
If you experience a problem with this product, contact Webster Product Support (888-
388-0995 in the USA, or +32 (0)89 32 31 30 in Europe) to resolve the problem. If the
product is diagnosed as being defective, return the product to the original place of
purchase. If you are directed to return the product directly to PolyVision, you must
obtain a Return Materials Authorization (RMA) number from PolyVision. All products
returned to PolyVision must have an RMA number assigned, regardless of reason for
return. The RMA number must be clearly marked on the outside of the shipping
carton; any unit without an RMA number will be returned to the sender. In the USA,
please call 800-334-4922 to obtain an RMA number. Once you have a valid RMA
number, ship the product, prepaid and insured, to:
PolyVision Corporation
14523 SW Millikan Way, Suite 130,
Beaverton, OR 97005 USA
Outside the USA, please call +32 (0)89 32 31 30 o obtain an RMA number. Once you
have a valid RAM number, ship the product, prepaid and insured, to:
PolyVision Business Center
Zuiderring 56
3600 Genk, Belgium
Limitation of Damages and Implied Warranties
POLYVISION WARRANTS THAT THE PRODUCT WILL OPERATE SUBSTANTIALLY IN CONFORMITY
TO THE POLYVISION DOCUMENTATION AND PUBLISHED SPECIFICATIONS FOR A PERIOD OF
TWO YEARS AFTER CONSUMER PURCHASE, PROVIDED IT IS USED IN ACCORDANCE WITH
POLYVISION’S USER INSTRUCTIONS. POLYVISION’S SOLE AND EXCLUSIVE LIABILITY, AND
YOUR EXCLUSIVE REMEDY, FOR ANY BREACH OF THIS WARRANTY IS THAT, IF THE BREACH IS
REPORTED TO POLYVISION IN WRITING WITHIN THE TWO-YEAR WARRANTY PERIOD,
POLYVISION WILL CORRECT THE NONCONFORMITY, EITHER BY CORRECTING THE PRODUCT
OR (WHERE APPROPRIATE) DOCUMENTATION; REPLACING THE PRODUCT; OR, WHERE
POLYVISION DETERMINES THAT CORRECTION OR REPLACEMENT IS NOT FEASIBLE,
REFUNDING THE FEE ACTUALLY PAID FOR THE PRODUCT. NO OTHER REMEDY SHALL BE
AVAILABLE TO YOU.
EXCEPT AS EXPRESSLY SET FORTH HEREIN, POLYVISION MAKES NO WARRANTY OF ANY KIND,
EXPRESSED OR IMPLIED. POLYVISION DISCLAIMS ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
POLYVISION SHALL HAVE NO LIABILITY BEYOND THE OBLIGATIONS SET FORTH ABOVE. IN NO
EVENT SHALL POLYVISION BE LIABLE FOR ANY INDIRECT DAMAGES, WHETHER INCIDENTAL,
CONSEQUENTIAL, OR OTHERWISE (AND EXPRESSLY INCLUDING LOST PROFITS AND LOSS OF
DATA) OR FOR ANY DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THIS PRODUCT UNDER
THIS OR RELATED AGREEMENTS, WHICH DAMAGES ARISE OUT OF THE USE OF THE
HARDWARE, IRRESPECTIVE OF WHETHER POLYVISION SHALL HAVE BEEN INFORMED OF THE
POSSIBILITY OF SUCH DAMAGES AND IRRESPECTIVE OF THE CAUSE OF DAMAGE, INCLUDING
NEGLIGENCE. SOME STATES OR COUNTRIES RESTRICT THE RIGHT TO EXCLUDE CERTAIN
WARRANTIES, THEREFORE, THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
Webster_draft2.book.mif Page 102 Friday, October 11, 2002 10:07 AM
