Keep the following camera control information in mind when using Self View:
▪ When in a call, selecting near camera control pans and zooms the local camera without changing
the layout.
▪ When out of a call, selecting camera control changes the
Self View
to full screen.
▪ Incoming calls override the full-screen
Self View
layout.
View Camera Presets in Single Camera Mode
In Single Camera mode, you can view stored camera positions on the RealPresence Touch. Icons for
preset positions 0-9 are shown on the screen. The default position is 0.
Procedure
1.
On any screen, tap
Camera
.
2.
Tap the
Presets
tab. The available preset positions display on the RealPresence Touch screen.
Store a Camera Preset in Single Camera Mode
In Single Camera mode, you can store a custom camera position on the RealPresence Touch.
Procedure
1.
On any screen, tap
Camera
.
2.
Tap Presets.
3.
Select a position numbered 0 to 9 by touching and holding one of the presets. The new position
displays immediately. You can optionally enter a label.
4.
To close the
Presets
screen, then tap the X icon.
Select a Stored Preset in Single Camera Mode
In Single Camera mode, using previously stored presets, you can quickly change the position of the
camera.
Procedure
»
Tap
Presets
, and select a preset.
Troubleshooting
Your administrator is available to assist you when you encounter difficulties. If you are having problems
making a call, however, try the troubleshooting tips below first.
Make a Test Call
To troubleshoot any issues making video calls, call a Polycom video site to test your setup. A list of
worldwide test numbers is available at
.
When placing test calls, try the following:
• Make sure the number you dialed is correct, then try the call again. For example, you might need to
dial 9 for an outside line or include a long distance access or country code.
• To find out if the problem exists in your system, ask the person you were trying to reach to call you
instead.
Using a Polycom
®
RealPresence Touch
™
Device
Polycom, Inc.
80
