72
SunTouch
®
Control System Installation and User’s Guide
System Problem Diagnosis
Use the following information to resolve system problems.
Problem:
SunTouch Control System LCD fails to operate.
Symptom
Possible Cause
Solution
SunTouch Control System en-
closure has no power - (screen,
blank, no LEDs, buttons not
working).
Bad wiring run from
Outdoor Control Panel/
motherboard in the
Load Center.
Verify cable and ensure no connections are broken.
In some cases a wire is broken under the insulation.
The two center wires of the four conductor cable are
suspect (Green and Yellow)
SunTouch Control System
control panel LCD lights up, but
fails to operate correctly.
Defective Cable/wiring
Verify cable and ensure no connections are broken.
In some cases a wire is broken under the insulation.
The two center wires of the four conductor cable are
suspect (Green and Yellow)
Status Message
Possible Cause
Solution
OK-NO ERRORS
IntelliChlor (SCG)
normal operating mode.
N/A
SUPER CHLORINATE
IntelliChlor (SCG) is in
“Super Chlorination”
mode for 24 hours.
IntelliChlor is in “Super Chlorination mode (see page 32 for
details)
COM LINK ERROR
IntelliChlor (SCG)
communication error
with SunTouch Control
System motherboard.
Check cable from IntelliChlor (SCG) to SunTouch Control
System motherboard.
CHECK FLOW/PCB
Check IntelliChlor
(SCG) electrolytic cell.
Refer to IntelliChlor (SCG) User’s Guide troubleshooting
information.
LOW SALT
Add salt to pool water.
The water salt level is between 2500 ppm and 2900 ppm.
The IntelliChlor (SCG) will continue to produce chlorine at
a reduced level. See IntelliChlor (SCG) User’s Guide for
details.
IntelliChlor
®
Salt Chlorine Generator Error Messages
IntelliChlor
®
Salt Chlorine Generator (SCG) status and error messages are displayed in the “Chlorinator”
menu (see page 32). Use the following information to resolve IntelliChlor Salt Chlorine Generator
system problems. To access the IntelliChlor Salt Chlorine Generator menu, press
Menu > Diagnostics >
Chlorinator
.
