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On-Net Surveillance Systems, Inc. 

 

NetDVMS 6.5f User Manual 

Viewer 

200 

Viewer

 

The Viewer is a standalone application which lets you browse and play back video recordings. The 
Viewer also lets you print still images, send still images via e-mail, and export entire video and audio 

sequences in a variety of formats. 

 
The Viewer can be accessed in two ways: 

 

•

 

If you work on the surveillance system server: On the surveillance system server, the 

Viewer is automatically installed as part of the NetDVMS installation. You access the Viewer 
from Windows' Start menu: Select Start > All Programs > NetDVMS > Viewer. 

  

•

 

By people who have received video evidence material from your surveillance system: 
This type of users are typically police officers, internal or external investigators, or similar. 

When NetGuard-EVS operators export video evidence, they are able to include the Viewer with 

the exported evidence. This is a great advantage for the recipient of the exported evidence, 

since no installation is required in order to use the Viewer for browsing exported evidence. 

 

Where can I find more information about the Viewer? The Viewer has its own built-in help 

system. Alternatively, refer to the Viewer User's Manual, available on the NetDVMS software DVD.  

Содержание NetDVMS 6.5f

Страница 1: ...DVMS 6 5f Network Video Recorder User Manual On Net Surveillance Systems Inc OnSSI One Blue Hill Plaza 7th Floor P O Box 1555 Pearl River NY 10965 P 845 732 7900 T 845 732 7900 info onssi com www onss...

Страница 2: ...t Configuration 19 Removing the Current Version 20 Installing the New Version 20 Restoring a Configuration Backup if Required 21 Updating Video Device Drivers 21 Upgrading NetGuard EVS 21 ADMINISTRATI...

Страница 3: ...Disabled 51 Define Exclusion Regions Window s Buttons and Check Boxes 52 Output Settings 52 Associating Outputs with Manual Control and Detected Motion 53 PTZ Pan Tilt Zoom 54 Why Use Preset Positions...

Страница 4: ...ing New Features Available 79 Installing New Features on Server 79 Making New Features Available through the Download Manager 80 Hiding and Removing Features 80 Virus Scanning Information 80 GENERAL S...

Страница 5: ...Fields 108 Edit Event Window 109 Edit Event Window s Fields 110 Multiple Input Events Window 111 Multiple Input Events Window s Fields and Buttons 112 Add New Event Window 113 Add New Event Window s F...

Страница 6: ...p the Recording Server Service 163 Opening the NetDVMS Application 164 Monitoring System Status 164 Viewing the Recording Server Log File 165 Viewing the Image Server Log File 165 Accessing the Built...

Страница 7: ...PDA NetCell Client 193 Logging In to the NetPDA NetCell Client 193 Viewing Live Video 193 Selecting a Camera for Live Viewing 194 Full Screen View 195 PTZ Control 195 PTZ Preset Positions 196 Output C...

Страница 8: ...ice Drivers 216 DAYLIGHT SAVING TIME 218 SPRING SWITCH FROM STANDARD TIME TO DST 218 FALL SWITCH FROM DST TO STANDARD TIME 218 VIRUS SCANNING 219 3 GB SWITCHING 220 When Is 3 GB Switching Relevant 220...

Страница 9: ...257 IMAGE SERVER 257 Adding a Slave Server 258 Removing a Slave Server 258 SLC SOFTWARE LICENSE CODE 260 Legal Notice This product manual is intended for general information purposes only and due care...

Страница 10: ...cording server is running The recording server is automatically installed as a service the Recording Server service which will run in the background on the NetDVMS surveillance system server You are a...

Страница 11: ...help system s contents To do this simply use the help window s three tabs Contents Search and Glossary or use the links inside the help topics Contents Tab The Contents tab lets you navigate the help...

Страница 12: ...n a dialog box may ask you whether you wish to print the selected topic only or all topics under the selected heading When this is the case select Print the selected topic and click OK Tip When printi...

Страница 13: ...wer application Microsoft NET 1 1 Framework required to run Recording Server Manager Microsoft NET 2 0 is required for the NVR Download Manager To run Ocularis Client Lite the following is required Mi...

Страница 14: ...heck which DirectX version is installed on a computer click Start select Run and type dxdiag When you click OK the DirectX Diagnostic Tool window will open version information is displayed near the bo...

Страница 15: ...led on the surveillance system server see the system requirements for the surveillance system server Note however that to run the NetPDA NetCell Server the following is also required on the surveillan...

Страница 16: ...or 100 compatible RAM Minimum 32 MB Network Ethernet 256 Kbit or higher recommended Graphics Adapter Minimum 320 x 200 16 bit colors Software Microsoft Windows Pocket PC 2003 2003 SE Mobile 5 0 NetMa...

Страница 17: ...types of data included in the communication On TCP IP networks port numbers range from 0 to 65536 but only ports 0 to 1024 are reserved for particular purposes For example port 80 is used for HTTP tr...

Страница 18: ...ming devices power supplies etc camera time and NetDVMS system time may not correspond fully and this may occasionally lead to confusion If supported by your cameras we thus recommend you auto synchro...

Страница 19: ...settings you may receive one or more security warnings Do you want to run or save this file Do you want to run this software or similar When this is the case click the Run button 2 When the installati...

Страница 20: ...io Prerequisites Take note of your SLC Software License Code The SLC will change when the software version number changes If your SLC has changed so have your DLKs Device License Keys Contact your Net...

Страница 21: ...the installation file for the new software version Select the installation options that best fit your needs There are some recent software changes that you should be aware of It is now possible to in...

Страница 22: ...of your NetDVMS system However new versions of the video drivers also called Driver Packs are released from time to time We therefore recommend that you visit www onssi com and download the latest Dr...

Страница 23: ...NetDVMS upon installation or whenever configuration adjustments are required e g when adding new cameras to the system Access You access the Administrator application by selecting it from Window s Sta...

Страница 24: ...xt to a device in the Device Manager section will list cameras attached to the device Editing Settings for Devices To edit settings for a device listed in the Device Manager section select the device...

Страница 25: ...s To edit the settings for an audio source i e a microphone or a speaker listed in the Device Manager section click the plus sign next to the device to which the audio source is attached select the re...

Страница 26: ...rces can also be disabled enabled in the Microphone Settings window or Speaker Settings window respectively Administrator Window s Buttons The Administrator window features the following buttons Butto...

Страница 27: ...archiving settings Archiving lets you keep recordings for as long as required limited only be the available hardware storage capacity Import DLKs Lets you import all required Device License Keys DLKs...

Страница 28: ...ted an audio source in the Administrator window s Device Manager section clicking the Settings button will open the Microphone Settings window if the selected audio source is a microphone or Speaker S...

Страница 29: ...you are able to attach outputs to input events This way you can for example define that a siren should sound when a sensor detects that a door is opened Exit Closes the Administrator application Tip...

Страница 30: ...the received dlk file Select the file and click Open All DLKs are now automatically imported and the relevant DLK will automatically appear when you add a device through the Device Setup Wizard How To...

Страница 31: ...eyboard or Typing the DNS host name of the device This requires that you select the Use DNS host names box Specifying the IP address of a device Note By default HTTP port 80 and FTP port 21 will be us...

Страница 32: ...to camera name and PTZ control The latter requires that the camera is a PTZ Pan tilt Zoom camera 7 Click Finish 8 The device will be listed in the Administrator window s Device Manager section To vie...

Страница 33: ...wing fields buttons etc Field Button Description Device Type Select required device type from list Tip NetDVMS is able to automatically detect device type as well as serial number provided the IP addr...

Страница 34: ...456789AF Tip NetDVMS is able to automatically detect serial number as well as device type provided the IP address host name and password of the device have been specified in the IP address DNS Host Na...

Страница 35: ...P traffic to the device will go through the default port port 80 If you want to use another port for HTTP traffic to the device clear the check box and specify required port number in the field to the...

Страница 36: ...he video encoder device is a PTZ camera If the check box is not available PTZ is not supported for the device in question P T Z type controlled through COM1 Field available only if Some of the connect...

Страница 37: ...which are used to identify each camera Camera shortcut numbers must be unique for each camera must not contain any letters or special characters and must be no longer than eight digits Examples of cor...

Страница 38: ...y of settings for each camera connected to the NetDVMS system Your entry point for such camera configuration is the Administrator window To configure a camera select the required camera in the Adminis...

Страница 39: ...nd select required unit per Second per Minute or per Hour from the list The frame rate must be higher than the frame rate specified in the Required framerate field in the Recording settings section wh...

Страница 40: ...iginal frame rate two seconds after the last motion is detected o On event Available only if the Enable speedup check box is selected Select the check box to use a higher frame rate when an event occu...

Страница 41: ...be stored conditionally on event with a start event called Door Opened and a stop event called Door Closed With a pre post buffer of three seconds video will be stored from three seconds before Door O...

Страница 42: ...ontains two buttons for configuring the camera s motion detection Motion Detection Opens the Adjust Motion Detection window in which you are able to specify motion detection sensitivity levels Exclude...

Страница 43: ...asked to confirm that you want to permanently delete all stored records for the camera Records stored in archived databases will not be affected Note If the Recording Server service is running the but...

Страница 44: ...attempted If the fast repair fails the contents of the database will be deleted o Repair Archive if fails Available only if archiving is enabled for the camera If the database becomes corrupted a fast...

Страница 45: ...e mail and or SMS alert Tip For more information about how NetDVMS responds to the threat of running out of disk space see About Archiving Image Quality The Image Quality button opens the Configure De...

Страница 46: ...r window s device Manager section Right click the name of the required camera then select Edit from the menu that appears The Camera Name and Number window contains two fields Field Description Camera...

Страница 47: ...ecified events have occurred Event notifications can be valuable for camera operators as they will be able to quickly detect that an event has occurred even though their focus was perhaps on something...

Страница 48: ...60 Views Note Use of the fisheye technology requires a dedicated fisheye camera or a special fisheye camera lens with a special fisheye license key specified in the Edit Device Settings window Fisheye...

Страница 49: ...llipse s horizontal X and vertical Y radiuses are changed at the same time keeping the aspect ratio R Increases the radius of the fisheye view field The ellipse s horizontal X and vertical Y radiuses...

Страница 50: ...the behavior of the navigation buttons to reflect this by selecting the Ceiling Mount check box Setting a View as Home Position When previewing the fisheye rendered view you are able to set a particu...

Страница 51: ...by in the background in the Define Exclusion Regions window If you later change image quality settings and or exclusion area settings you should always test motion detection sensitivity settings afte...

Страница 52: ...egions window lets you disable motion detection in specific areas of a camera s images Disabling motion detection in certain areas may help you avoid detection of irrelevant motion for example if the...

Страница 53: ...motion detection should be disabled Note The automatic detection of noisy areas happens according to the noise sensitivity setting specified in the Adjust Motion Detection window In order for the aut...

Страница 54: ...e to specify outputs to be triggered manually from a list in NetGuard Ocularis Client Lite or NetGuard EVS To specify an output for manual triggering in an OnSSI client do the following 1 Select the r...

Страница 55: ...ings for Device Name Camera Name window Tip When you select an output in the All Outputs list you can view detailed information about the selected output under Output Information in the lower part of...

Страница 56: ...solute and Relative Positioning PTZ Cameras Your configuration options depend on whether the PTZ camera in question is of the absolute positioning or relative positioning kind Absolute For an absolute...

Страница 57: ...to the required position 2 Having moved the PTZ camera to the required position select an undefined item may be labeled Undefined or with a position number in the Preset Positions section s list of pr...

Страница 58: ...ou to move the PTZ camera along each of its axes the X axis allowing you to pan left right the Y axis allowing you to tilt the camera up down and the Z axis enabling you to zoom in and out the camera...

Страница 59: ...st not contain spaces If preset position names on the camera or video encoder device contain other characters or spaces change the preset position names on the device before selecting the Use preset p...

Страница 60: ...lient s list Preset Position on Events Section If you have specified events event or generic events you are able to make the PTZ camera automatically go to particular preset positions when particular...

Страница 61: ...from a particular PTZ camera with one or more events you are able to select between all events defined on the NetDVMS system you are not limited to selecting events defined on a particular device To...

Страница 62: ...c time and for moving a PTZ camera to a specific position upon manual PTZ control of the camera Note When you have defined your patrol schemes also remember to schedule use of the patrol schemes in th...

Страница 63: ...positions you want to use A preset position can be used more than once in a patrol scheme for example if the preset position covers an especially important location Tip By pressing the CTRL or SHIFT...

Страница 64: ...olling and remain at the position where motion was detected for a specified period of time To use this feature do the following 1 Select the Disable patrolling schedule if motion is detected check box...

Страница 65: ...eparate units which may have separate timing devices power supplies etc camera time and NetDVMS system time may not correspond fully and this may occasionally lead to confusion As all images are time...

Страница 66: ...ill also be able to back up archived records on backup media of your choice using your preferred backup software How Archiving Works For each camera for which archiving has been specified the contents...

Страница 67: ...on channel 1 When an audio source is enabled audio is recorded to the associated camera s database This will affect the database s capacity for storing video It is thus important to bear in mind that...

Страница 68: ...disk space goes below 150 MB plus 20 MB per camera example with ten cameras the server would be running out of disk space if the remaining available disk space went below 350 MB 150 MB plus 20 MB for...

Страница 69: ...than 5 disk space left and the available disk space goes below 20 GB plus 1 GB per camera or o the available disk space goes below 75 MB plus 10 MB per camera example with ten cameras the server would...

Страница 70: ...f the archiving viewing the file directly would not work since database content cannot be viewed as individual files only through a NetGuard EVS or Viewer In such situations the database will be put a...

Страница 71: ...databases in the backup directory older than Lets you specify how many days you want to keep archived recordings for Archived recordings older than the specified number of days will automatically be...

Страница 72: ...itional archiving times To add an archiving time to the list specify the required time in the Time to add field then click the Add button There must be at least one hour between each archiving time To...

Страница 73: ...equired camera Specifying that archiving should apply for a specific camera Remember that only when you click OK is archiving actually enabled for the selected cameras ARCHIVING LOCATIONS FOR INDIVIDU...

Страница 74: ...the button a path named New drive will appear in the list To specify a path simply click New drive to overwrite it The path you type must exist in the My Network Places folder Note that the path you...

Страница 75: ...ce s MAC address will always be _1 Example 00408c51e181_1 Dynamic Archiving Dynamic archiving is ideal if you wish to archive to several drives during the same archiving process but do not want to wor...

Страница 76: ...r the associated camera is online i e transmitting data to NetDVMS see Camera Alert Scheduler Window regardless whether video from the camera is being recorded or not Depending on your cameras recordi...

Страница 77: ...required microphone in the Administrator window s Device Manager section then select Disable or Enable from the menu that appears Note On some devices a microphone can also be enabled disabled on the...

Страница 78: ...ous plugins Downloading such plugins can be relevant for users if your organization uses add on products with NetDVMS What Does the Welcome Page Look Like The welcome page is a simple web page with li...

Страница 79: ...system administrator having to set up anything The default configuration provides users with access to two features Ocularis Client Lite and NetGuard clients in language versions matching the languag...

Страница 80: ...erver There is simply no need to have a feature or language version available on the server if nobody is going to use it You can however easily make more features and or languages available as require...

Страница 81: ...l remove the installation of the features on the surveillance system server The features will disappear from the Download Manager but installation files for the features will be kept in the surveillan...

Страница 82: ...recordings settings section you can enable the possible to manually start recording in NetGuard EVS Select the check box Enable manual start recording to enable manually start of recording In the Defa...

Страница 83: ...ype the path to the required folder in the Logfile Path field or click the browse button next to the field to browse to the required folder Days to Log A new log file is created every day A log file o...

Страница 84: ...e has been enabled in the E Mail setup window automatically be sent if NetDVMS loses contact with a camera regardless of any e mail alerts periods defined in the Camera Alert Scheduler window Don t se...

Страница 85: ...use of SMS mobile phone text message alerts Note Use of the SMS alert feature requires that an external Siemens TC 35 GSM modem has been attached to a serial port on the computer running the NetDVMS...

Страница 86: ...al server accesses the NetDVMS server over the internet or if the NetDVMS server has two or more network adapters you must specify the IP address to which the NetCentral server should connect If you d...

Страница 87: ...iewer the content you specify in the Recipient s field will appear as the default value in the Viewer s dialog for sending evidence via e mail Users will be able to overwrite this default value Specif...

Страница 88: ...y required minimum time in minutes to pass between the sending of each e mail alert per camera Note that this interval only applies for e mail alerts generated by detected motion or database related e...

Страница 89: ...rograms NetDVMS Image Server Administrator Alternatively simply double click the Image Server Administrator desktop shortcut Each section of the Image Server Administrator window is described in the f...

Страница 90: ...be available from the internet The default port number is 80 You are able to change the default port number Local IP Ranges Opens the Define local IP ranges window in which you are able to define IP a...

Страница 91: ...ield Note A four minute session timeout period applies for access client sessions on the Image Server In many cases access client users may not notice this at all However the session timeout period wi...

Страница 92: ...er slave setup remote users and their rights must be defined in the Image Server Administrator window on the master server as well as on each of the slave servers Note Only cameras to which a remote u...

Страница 93: ...Install NetDVMS 6 0 or later on the master server 2 In the Image Server Administrator window on the master server select the Pre 6 0 Version Slaves check box 3 Click OK to close the master server s I...

Страница 94: ...VMS logging in About Logging Language Support and XML Encoding Section In the Language Support and XML Encoding section select the language character set used by the NetDVMS server and access clients...

Страница 95: ...al IP ranges window You may define as many local IP address ranges as required If required an IP address range may include only one IP address example 192 168 10 1 192 168 10 1 3 When ready click the...

Страница 96: ...mply type the IP address in the Hostname field when adding the slave server Remember that if on a local network the local IP address of the slave server must be used Before you start using your master...

Страница 97: ...systems it identifies resources on a network in order for users or applications to access them Users and if required groups of users are specified centrally in Active Directory In short the benefits...

Страница 98: ...cation click the User administration window s Add Basic User button specify required user name and password and click OK This will add the user to the User administration window s list of users In the...

Страница 99: ...user s user name or password is only possible if the user in question is of the type Basic user the details of Windows users imported from Active Directory are edited through Active Directory To edit...

Страница 100: ...on the Image Server NetGuard EVS or Ocularis Client Lite Users When users log in to NetGuard EVS or Ocularis Client Lite they must select between using basic or Windows based authentication Provide th...

Страница 101: ...this by clicking the Image Server Administrator window s User Setup button To define access rights for a particular user do the following in the Define User Rights window 1 In the User list select the...

Страница 102: ...by selected user list specify the features to which the user group should have access by selecting the features in the User Rights for the Selected Camera section Note that the features are listed in...

Страница 103: ...feature is available in NetGuard EVS only Audio Ability to listen to recorded audio from the selected camera s microphone s available only if the selected camera has microphone s attached Note The Au...

Страница 104: ...also able to use such detections from the device as input events Input may also be received in the form of TCP or UDP data packages which can be analyzed and if matching specified criteria used to ge...

Страница 105: ...to regularly check the state of the devices input ports in order to detect whether input has been received Such state checking at regular intervals is called polling The interval between state checks...

Страница 106: ...utput controlled operations are supported for the device and firmware used I O Setup Window s Defined Events List and Buttons The I O Setup window features a Defined events list in which input output...

Страница 107: ...a specified number of seconds or minutes after the input event under which they are defined Timer events may be used for a wide variety of purposes the following are examples only A camera starts bas...

Страница 108: ...efined for the device Multi camera devices Clicking the Add VMD Event Motion Detection button will open a simple dialog in which you select the required camera This way you are able to define a VMD ev...

Страница 109: ...clicked Note Before you specify input events for a device verify that sensor operation is recognized by the device Most devices are capable of showing this in their configuration interfaces or via CG...

Страница 110: ...mail alert when the input occurs Note In order to be able to use e mail alerts the e mail alert feature must have been set up in the E Mail setup window Include image from camera Available only if th...

Страница 111: ...gh Lets you select which of the device s input ports the sensor used for the input event should be connected to Event occurs when input goes Lets you select whether the input event should be triggered...

Страница 112: ...s possible input events should be enabled and whether any alerts should be associated with enabled input events The Multiple Input Events window Note Before you specify input events for a device verif...

Страница 113: ...of detection are configured on the device itself typically by accessing a browser based configuration interface on the device s IP address For more information refer to the documentation for the devi...

Страница 114: ...operations are supported for the device and firmware used Add New Event Window s Fields The Add New Event window for devices capable of handling several input events contains the following fields Fie...

Страница 115: ...d firmware used Access You access the Add New Output window by selecting the required device and clicking the Add new output event button in the I O Setup window If the device does not support output...

Страница 116: ...the following characters Note Some camera devices only support output names of a certain length and or with a certain structure Refer to the camera s documentation for exact details Testing the Defin...

Страница 117: ...t should be kept for five tenths of a second Note Some devices are only able to apply outputs for a relatively short time for example max five seconds Refer to the documentation for the device in ques...

Страница 118: ...or sending event information from the device to the surveillance system via SMTP Default port is port 25 Polling Frequency 1 10 sec For a small number of devices primarily I O devices see Using Dedica...

Страница 119: ...utes The New Timer window Access You are able to access the New Timer window in three ways If dealing with input and VMD events in the I O Setup window When you click the plus sign next to a device in...

Страница 120: ...wide variety of purposes for example As start and stop events for use in the Camera Alert Scheduler window For example you can make a camera start or stop transferring video to the surveillance syste...

Страница 121: ...ied Also two event buttons have been specified for an individual camera Specifying Event Buttons and Timer Events To specify an event button first determine whether you want the event button to be ava...

Страница 122: ...when an event button is selected in NetGuard EVS a timer event stops the camera after 15 seconds A camera starts and the lights are switched on when an event button is selected in NetGuard EVS a timer...

Страница 123: ...ons window Select an entry either global or for a specific camera in the Defined Events list then click the Add new event button Add New Event Window s Fields The Add New Event window for adding event...

Страница 124: ...Edit Event window for editing event buttons from the Event Buttons window by first selecting the required event button in the Defined Events list then clicking the Edit selected button Edit Event Win...

Страница 125: ...he SMS alert feature must have been set up in the SMS settings window Generic Events NetDVMS is able to analyze received TCP and or UDP data packages and automatically trigger an event when specified...

Страница 126: ...ecifying generic events in which you are able to specify the rules and notification settings for individual TCP and or UDP based events When an existing event is selected in the list clicking the Add...

Страница 127: ...w for specifying generic events Access You access the Add New Event window for specifying generic events from the Generic Events window by clicking the Add new event button The Add New Event window fo...

Страница 128: ...hat the received package should contain the terms User001 and Door053 the event will be triggered if the received package contains the terms User001 and Door053 and Sunday as your required terms are c...

Страница 129: ...field everything between the quotation marks must appear together in the package in the specified sequence in order to match your criterion If the terms must appear in the package but not necessarily...

Страница 130: ...tem will first look for any packages containing either of the terms User001 or Door053 then it will take the results and run through them in order to see which packages also contain the term Sunday Le...

Страница 131: ...f the terms is present As a rule of thumb the more terms you combine with OR the more results you will retrieve Example Many results match the criterion User001 OR Door053 OR Sunday Remove Lets you re...

Страница 132: ...ve specified a new generic event click OK Edit Event Window The Edit Event window for editing generic events lets you edit the settings for an event based on input from external sources using the TCP...

Страница 133: ...ule type Lets you select how particular NetDVMS should be when analyzing received data packages Match In order for the event to occur the received package must contain exactly the message specified in...

Страница 134: ...out for when analyzing data packages Specify one or more terms then click the Add button to add the specified term s to the Event message include field the content of which will be used for the actual...

Страница 135: ...gether as a logical unit in other words they can be used to force a certain processing order in the analysis Example User001 OR Door053 AND Sunday In the example the two OR terms will be processed fir...

Страница 136: ...OR Sunday In the above example the term User001 or the term Door053 or the term Sunday must be present in order for the criterion to be met The criterion is satisfied even if only one of the terms is...

Страница 137: ...be able to use e mail alerts the e mail alert feature must have been set up in the E Mail setup window Include image from camera Available only if the Send e mail if this event occurs check box is se...

Страница 138: ...articular device To associate a particular event with a particular output do the following Select the required event in the Available Events list in the left side of the I O Control window Tip Events...

Страница 139: ...ice Name Camera Name window requires that output has been defined in the I O Setup window You have a high degree of flexibility when associating a camera with particular outputs You are able to select...

Страница 140: ...ontrol list Selecting Output for Use on Motion Detection You are able to select outputs to be triggered automatically when motion is detected in video from the camera Tip This feature does not require...

Страница 141: ...m To add an input based event do the following 1 In the Administrator window click the I O Setup button This will open the I O Setup window 2 In the I O Setup window first select the camera or other d...

Страница 142: ...e been set up in the E Mail setup window If requiring an image recorded at the time of the event to be included in the e mail alert also check the Include image from camera check box and select the re...

Страница 143: ...buttons let users manually trigger events from NetGuard EVS In NetGuard EVS event buttons are actually not buttons instead users manually trigger events by selecting them from a list See also About Ev...

Страница 144: ...e sent automatically when the event occurs select the Send SMS if this event occurs check box Note that in order to be able to use SMS alerts the SMS alert feature must have been set up in the SMS set...

Страница 145: ...the devices own software typically by accessing a browser based configuration interface on the device s IP address Events based on motion detected on a device itself are not VMD Events they are input...

Страница 146: ...epeat above process How to Add a Generic Event NetDVMS is able to analyze received TCP and or UDP data packages and automatically trigger an event when specified criteria are met This way you are able...

Страница 147: ...s Match if the received package must contain only the exact message specified in the Event message include field see description in the following Search if the received package must contain the messag...

Страница 148: ...system administrators defining actions to be triggered by events the generic event will now be selectable in line with other events defined on NetDVMS Tip See also How to Test a Generic Event Once yo...

Страница 149: ...ise you cannot be sure that it is your generic event which triggers the event notification Once you are done testing you can move any temporarily removed events back to the Active Events list 4 Click...

Страница 150: ...the server repeating some or all of the characters it receives it will not have any impact as long as you are sure you type the required characters 8 Close the Telnet window by clicking the close butt...

Страница 151: ...w s Defined Events list select the required event button then click the Add new event button to open the New Timer window If Adding the Timer Event under an Already Defined Generic Event Click the Adm...

Страница 152: ...ent Buttons window You may have to click the expand icon in front of the name of the required device as well as the required main event to see the timer event Timer event associated with a generic eve...

Страница 153: ...n defined on your NetDVMS system If you have already defined the output on your system begin at step 5 1 In the Administrator window click the I O Setup button This will open the I O Setup window 2 In...

Страница 154: ...to test the output by clicking the Test Output button When ready click OK This will return you to the I O Setup window 4 In the I O Setup window your newly defined output is now listed you may have t...

Страница 155: ...re not limited to selecting output connected to the camera itself If output has been defined on other cameras devices on the NetDVMS system this output will also be selectable in the All Outputs list...

Страница 156: ...he output does not necessarily have to be physically connected to the motion detecting camera To add a motion triggered output do the following Note The following describes one way of adding a motion...

Страница 157: ...device in question for exact information External output name Specify a name for the output The name will appear on the button list with which users will be able to manually trigger the output Note th...

Страница 158: ...ide select the required output then click the button located between the All Outputs list and the On Motion Detected list This will copy the selected output to the On Motion Detected list which lists...

Страница 159: ...itor on a network operating with NetDVMS Access You access the NetMatrix Configuration window by clicking the NetMatrix button in the Administrator window The NetMatrix Configuration window has two ta...

Страница 160: ...removal Name Used when adding a new NetMatrix recipient or editing the properties of an existing one Type a name for the NetMatrix recipient The name will appear in various day to day usage situations...

Страница 161: ...t with the changes made during editing Add Available only if you have added properties of a new NetMatrix recipient in the Name Address Port Password and possibly NetGuard EVS fields Adds the new NetM...

Страница 162: ...out basis Each time a new event occurs video from the latest event is displayed prominently in a specific position on the NetMatrix recipient while at the same time video from the older events is shi...

Страница 163: ...Lite and NetGuard EVS have features for viewing live video which are far superior to those previously available in the Monitor application Tip NetGuard EVS is automatically installed on the surveillan...

Страница 164: ...op the Recording Server service view log files etc Starting the Recording Server Service To start the Recording Server service do the following Right click the notification area s Recording Server ico...

Страница 165: ...ted cameras The status of each server camera is indicated by a color Green indicates that the server or camera is running correctly Gray indicates that the camera not the server is not running Typical...

Страница 166: ...erver icon 2 In the menu that appears select Open Recording Server Log File For more information about log files see About Logging Viewing the Image Server Log File To view the Image Server log file d...

Страница 167: ...he Administrator window Pausing the Recording Server Service To pause the Recording Server service click the Pause button IMPORTANT While the Recording Server service is paused no video or audio will...

Страница 168: ...time You are also able to specify when the camera should speedup recording and if e mail alerts or SMS alerts should be triggered if motion is detected during specific periods of time If using PTZ cam...

Страница 169: ...o set or clear when the camera should always never speedup recording Note The Speedup check box is only available if you have enabled speedup in the Camera Settings for Device Name Camera Name window...

Страница 170: ...hat events have been defined Read more about events in About Input Events Output Stop event When you set an Online period you will be asked whether you want the selected camera to transfer video to th...

Страница 171: ...you are able to toggle between the calendar s default seven day view and a single day view The single day view provides you with five minute interval indications allowing you to specify periods preci...

Страница 172: ...lored Bars The calendar uses colored bars to indicate active periods for each option Online E mail SMS etc In the Online bar active periods are indicated in either pink or yellow Pink indicates that t...

Страница 173: ...m one camera to another Paste Schedule Lets you paste a copied schedule for use with the selected camera The same copied schedule can be pasted to several cameras simply by selecting and pasting to on...

Страница 174: ...rd With NetGuard EVS installed locally very feature rich based on the NET platform and thus highly flexible for future integration of plugins etc Example of NetGuard EVS With Ocularis Client Lite inst...

Страница 175: ...system Download Manager In order to get copy of NetGuard NetGuard EVS or Ocularis Client Lite users connect to the surveillance system server which will present them with a welcome page The welcome p...

Страница 176: ...on of new features plugins etc No Use NetGuard Do you require a very feature rich client application Yes Use Ocularis Client Lite or NetGuard EVS These clients offer considerably more features for rem...

Страница 177: ...ent must be installed on remote user s computer NET Framework is required on computers running NetGuard EVS Remote User s Feature Set A good set of standard features Very feature rich Remote User s Ea...

Страница 178: ...access to the surveillance system Tip See system requirements for NetGuard EVS under System Requirements NetGuard EVS must be installed locally on the remote user s computer Installing NetGuard EVS Ne...

Страница 179: ...end on your browser version 5 NetGuard EVS Setup Wizard begins In the wizard click Next and follow the installation instructions Typically you download NetGuard EVS from the surveillance system server...

Страница 180: ...installed locally on the remote user s computer Installing Ocularis Client Lite Ocularis Client Lite can be installed in three ways Download and Install Ocularis Client Lite from the surveillance sys...

Страница 181: ...ong other things be used for distributing and installing software applications such as Ocularis Client Lite over local networks 1 Locate the self extracting Ocularis Client Lite installation exe file...

Страница 182: ...speed up the login process Address Type the URL or IP address of the surveillance system server Port Specify the port number to use when logging in to NetGuard In most circumstances port 80 is used A...

Страница 183: ...DVMS surveillance system via a PDA Personal Digital Assistant a handheld computer device with a wireless connection Handheld remote access can be highly valuable in many situations For example first r...

Страница 184: ...n the NetPDA NetCell Client and the Image Server The NetPDA NetCell Server also handles resizing of surveillance video to fit the screen layout of the NetPDA NetCell Client Before the NetPDA NetCell S...

Страница 185: ...s default settings may cause a later NET Framework version to be used instead of NET Framework 1 1 4322 To verify change which NET Framework version is used do the following 1 Click Start and select C...

Страница 186: ...l open Allowing Use of NET Framework Windows 2003 Only When NET Framework is installed you must allow use of NET Framework by doing the following 1 Click Start and select Control Panel 2 Click Adminis...

Страница 187: ...ad any new service packs or security packs Installing the NetPDA NetCell Server To Install the NetPDA NetCell Server do the following Note The following procedures describe installation of the NetPDA...

Страница 188: ...the TCP Port number to the number that NetPDA NetCell Server is going to use the default port for the NetPDA NetCell Server is 8080 then click OK Back in the Internet Information Services dialog veri...

Страница 189: ...ge Server default is port 80 then click Next An Important Note is displayed it is highly recommended that you read it When ready click Next This will take you to the Select Installation Address step I...

Страница 190: ...test interface in a browser Log in to the test interface by typing the user name and password as set up on the Image Server then click the Login button The test interface will now log in to the Image...

Страница 191: ...Solutions Start the NetPDA NetCell Server Administrator from the desktop shortcut and verify that the IP address or hostname in the Host IP field points to your Image Server Also make sure that the po...

Страница 192: ...n the PC the ActiveSync program will display the Add Remove Programs dialog which lets you transfer and install the NetPDA NetCell Client on the PDA Click Yes to install the NetPDA NetCell Client in t...

Страница 193: ...first started your NetPDA NetCell Client must be configured before it is able to connect to the NetPDA NetCell Server Note During configuration you will be asked to specify the NetPDA NetCell Server...

Страница 194: ...OK to store the configuration You are now ready to use your NetPDA NetCell Client see Using the NetPDA NetCell Client for more information The NetPDA NetCell Client is used for viewing live and record...

Страница 195: ...a list select the required camera Tap the LIVE button You will now see live video from the selected camera in the NetPDA NetCell Client s regular view in which about half of the display is available f...

Страница 196: ...he selected camera is a PTZ Pan Tilt Zoom camera you are able to control the position of the camera with the NetPDA NetCell Client s PTZ controls To move a PTZ camera tap one of the PTZ control s dire...

Страница 197: ...eo is viewed in full screen Output Control If manually controlled output such as lights sirens etc has been set up for the selected camera you are able to trigger the output from the NetPDA NetCell Cl...

Страница 198: ...t image Move to next sequence Move to last image in camera s database When you have browsed to the point in time you want to view recordings from use the Playback buttons From left to right the Playba...

Страница 199: ...ired date in the Date field and the required time hours minutes seconds in the Time fields then tap OK The playback view will now display an image recorded at the specified time If no recordings are a...

Страница 200: ...ailable for viewing the video as the rest of the space is taken up by the navigation controls If you require a better view of the video you can easily switch to full screen view When viewing recorded...

Страница 201: ...s the Viewer from Windows Start menu Select Start All Programs NetDVMS Viewer By people who have received video evidence material from your surveillance system This type of users are typically police...

Страница 202: ...As part of the data exchange between computers on the NetDVMS NetMatrix system other computers exactly which computers are defined as part of the NetMatrix configuration are able to send commands to...

Страница 203: ...t few simple steps in the installation wizard until you are asked to select the setup type that best suits your needs If you want a shortcut to the NetMatrix Monitor application placed on your desktop...

Страница 204: ...em server consult your surveillance system administrator if in doubt 4 Specify which hosts other computers are allowed to send commands to your NetMatrix Monitor If commands from any host should be ac...

Страница 205: ...a Info If selected default this setting will show camera information in the NetMatrix Monitor window This allows camera names or camera IP addresses to be displayed even if the NetMatrix Monitor windo...

Страница 206: ...first out principle Video feeds will remain in the position in which they were loaded when all four positions are used any new video feeds will replace the oldest image feeds If you select Insert Came...

Страница 207: ...lected this setting will show a small alert box in the bottom right corner of your screen when a connect command is received The alert box will close automatically after 10 seconds o Show Window If se...

Страница 208: ...atrix Monitor window Opening the NetMatrix Monitor Window Depending on configuration the NetMatrix Monitor window may appear on your screen automatically If the NetMatrix Monitor application is not ru...

Страница 209: ...st out principle Video feeds will remain in the position in which they were loaded when all four positions are used any new video feeds will replace the oldest video feeds A slightly different configu...

Страница 210: ...e between viewing the NetMatrix Monitor window in full screen or regular view double click anywhere inside the NetMatrix Monitor window Changing the Configuration of a Running NetMatrix Monitor To cha...

Страница 211: ...ompted to accept all received commands before they are executed When a command is received a small dialog will be displayed in the bottom right corner of your screen The dialog will display the IP add...

Страница 212: ...s the NetMatrix Monitor window on top of other windows on your screen Config Lets you access the NetMatrix Monitor Configuration window Note that before the NetMatrix Monitor Configuration window open...

Страница 213: ...Monitor shortcut on your desktop Shutting Down the NetMatrix Monitor Application Closing the NetMatrix Monitor window by clicking the close button in the NetMatrix Monitor window s title bar will not...

Страница 214: ...ording Server service log files are by default placed in the folder containing the NetDVMS software Note however that the location as well as the number of days to log can be changed in the General Se...

Страница 215: ...DD log e g www_20070615 log Image Import Service Log Files These files log activity regarding the Image Import service which is used for fetching pre alarm images and storing the fetched images in the...

Страница 216: ...the form of error messages written in the log check file The following table lists possible error messages other non error messages may also appear in the log check file Error Message Description Log...

Страница 217: ...s use the following procedure on the NetDVMS server s on which the Video Device Drivers are installed 1 Open Windows Control Panel and select Add or Remove Programs This will open the Add or Remove Pr...

Страница 218: ...cally suggested Simply click Next to continue 6 On the wizard s third step select Device drivers from the menu and click Next 7 The wizard is now ready to install the video device drivers Click the In...

Страница 219: ...time to 03 00 DST and the day thus has 23 hours In that case there is simply no data between 02 00 and 03 00 in the morning since that hour for that day did not exist Fall Switch from DST to Standard...

Страница 220: ...m resources on scanning all the data which is being archived This may affect system performance negatively Also virus scanning software may temporarily lock each file it scans which may further impact...

Страница 221: ...GB virtual memory reserved for running processes it has been seen that the Recording Server service in very large installations of NetDVMS may Behave erratically if getting very close to the 2 GB virt...

Страница 222: ...to The boot entry ID number can be obtained by performing the command BOOTCFG QUERY this displays the contents of the boot ini file at the command prompt A reboot is required after editing the boot i...

Страница 223: ...3072 Specifies 3 GB 3072 MB A reboot is required after editing the boot configuration data store for the changes to take effect Removing the 3GB Switch Select Start All Programs Accessories right clic...

Страница 224: ...Next and complete the wizard s remaining steps Tip If you have used the NetPDA NetCell Client NetPDA NetCell Server solution you may also want to remove the NetPDA NetCell Server software from the se...

Страница 225: ...Panel and select Add or Remove Programs 2 In the Add or Remove Programs window s list of currently installed programs select the NetMatrix Monitor 3 Click the Remove button and follow the removal ins...

Страница 226: ...nd transferred to the PDA through ActiveSync 1 Connect the PDA to the PC on which ActiveSync and the NetPDA NetCell Client software is installed 2 Use Windows Add or Remove Programs feature to remove...

Страница 227: ...etDVMS When such I O devices are added they can be used in events based system setup in the same way as a camera For more information about using I O devices see Using Dedicated I O Devices For inform...

Страница 228: ...When ready click Next to go to the second step of the wizard 4 If a password is used for the device type the password for the device s administrator account called the admin or root account on some de...

Страница 229: ...ult transferred to NetDVMS provided that the cameras are marked as online in the Camera Alert Scheduler Window also default If required you can disable a camera listed in the Device Manager section by...

Страница 230: ...if the received package must contain only the exact message specified in the Event message include field see description in the following Search if the received package must contain the message speci...

Страница 231: ...eneric item to see the listing Click OK to close the Generic Event window and return to the Administrator window For system administrators defining actions to be triggered by events the generic event...

Страница 232: ...when triggered in either 1 10 seconds or seconds Note Some devices are only able to apply outputs for a relatively short time for example max five seconds Refer to the documentation for the device in...

Страница 233: ...ailable then click the Settings button This will open the Camera Settings for Device Name Camera Name window 6 In the Camera Settings for Device Name Camera Name window click the Outputs button This w...

Страница 234: ...e Camera Name window also lets you select output for automatic triggering on detected motion This is further described in How to Add a Motion Triggered Output 8 When ready click the Output Settings fo...

Страница 235: ...ected then click the Add new output event button This will open the Add New Output window 3 In the Add New Output window the External output connected to field will show the name of the selected camer...

Страница 236: ...d you may have to click the expand icon in front of the name of the camera or other device to see the listing Click OK to close the I O setup window and return to the Administrator window 5 In the Adm...

Страница 237: ...etected by the camera Good to know You are not limited to selecting output connected to the camera itself If output has been defined on other cameras devices on the NetDVMS system this output will als...

Страница 238: ...the recording after one minute and another timer event switches the lights off after two minutes To define a timer event do the following 1 A timer event requires that an input event VMD event generi...

Страница 239: ...ent to see the timer event Timer event associated with an event button listed in Event Buttons window You may have to click the expand icon in front of the name of the required device as well as the r...

Страница 240: ...elf are not VMD Events they are input events since they are based on input from the device Note Your motion detection settings for the camera in question will entirely determine when motion is detecte...

Страница 241: ...rs System administrators define the criteria for each event for example a certain amount of detected motion or input from a specific sensor when the criteria are met the system interprets it as an eve...

Страница 242: ...Note that in order to be able to use e mail alerts the e mail alert feature must have been set up in the E Mail setup window If requiring an image recorded at the time of the event to be included in...

Страница 243: ...meras move to specific preset positions activating output etc Several types of events exist see About Input Events Output In the following you will see how to define events based on input received fro...

Страница 244: ...n the event occurs select the Send e mail if this event occurs check box Note that in order to be able to use e mail alerts the e mail alert feature must have been set up in the E Mail setup window If...

Страница 245: ...ters on which it should be possible to view NetMatrix triggered content such computers are known as NetMatrix recipients the Event tab lets you define which events should trigger which actions in indi...

Страница 246: ...in the list Clicking the Delete button will remove the selected NetMatrix recipient You will be prompted to confirm the removal Name Used when adding a new NetMatrix recipient or editing the propertie...

Страница 247: ...he properties of an existing NetMatrix recipient Updates the properties of the selected NetMatrix recipient with the changes made during editing Add Available only if you have added properties of a ne...

Страница 248: ...fy the actual camera in the next step then connect again This option is useful because NetMatrix recipients are often able to show live video from more than one event in which case the live video will...

Страница 249: ...nce system Remember that you are allowed to install and use only the number of cameras listed on your organization s license sheet regardless of you number of available DLKs For example a fully used f...

Страница 250: ...er Windows includes a client for use with Telnet For this example we have created a generic event called Video Our generic event simply specifies that if the term video appears in a received TCP data...

Страница 251: ...d EVS 6 In Windows Start menu select Run and type the following in the Open field If you are performing the test on the NetDVMS server itself telnet localhost 1234 If you are performing the test from...

Страница 252: ...iggest reason for corrupt databases is the surveillance system server being shut down abruptly without files being saved and without the operating system being closed down properly This may happen due...

Страница 253: ...surveillance system server and its surroundings are stable Strong heat make sure the server has adequate ventilation Strong magnetic fields avoid Power outages make sure you use a UPS see more inform...

Страница 254: ...must specify the port number as well separated from the IP address or hostname by a colon http surveillance server IP address or hostname port number The content of the welcome page is managed through...

Страница 255: ...be made available to users In the example these features are limited to NetGuard EVS and NetGuard The fourth level refers to particular versions of each feature such as version 4 5e which are or can b...

Страница 256: ...le click the required installation exe file Tip You can find more language versions of the NetGuard EVS installer and additional language packs on the NetDVMS software DVD When a new feature has been...

Страница 257: ...scanning software on the NetDVMS server it is likely that the virus scanning will use a considerable amount of system resources on scanning data from the Download Manager If allowed in your organizat...

Страница 258: ...ing drop down links thus help save space If you wish to quickly collapse all texts from expanding drop down links in a help topic simply click the title of the topic on the help system s Contents tab...

Страница 259: ...dingly in the routers or firewalls used if the slave servers are to be accessed from the internet Removing a Slave Server To remove a slave server from the Slave Administration window s list of slave...

Страница 260: ...User Setup button in the Image Server Administrator window You are able to add new users in two ways which may be combined Basic user Lets you create a dedicated surveillance system user account with...

Страница 261: ...bar 2 Clicking the icon gives you access to a access to a small menu Select About Adm from the menu 3 In the Software License Code field overwrite the existing SLC with the new one When ready click OK...

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