115
Problems, possible causes, and solutions
Some or all functions are not operating properly
Possible cause 1
Faulty hardware installation
Your DigiSuite hardware may not be
installed properly.
Solution 1
Check card installation in computer
Your DigiSuite cards must be
properly installed. See
Chapter 4, “Installing Your DigiSuite
Solution 2
Check card assembly
Make sure that all module boards are firmly
attached to the base board, and that your Movie-2 bus is properly installed.
Possible cause 2
Drivers may not be running
One or more of the DigiSuite software
drivers may not be running. To verify this, run
Start > Settings > Control
Panel > Administrative Tools > Services
. Check the service
DigiCtrl
. If
all necessary software drivers are loaded and running, DigiCtrl should have
the indication
Started
in its
Status
column. If not, one or more drivers are
not running.
Solution
Check version of Windows 2000
Make sure you’re running Windows
2000 with Service Pack 1.
Pink or green video when playing back video files
¯Note
Make sure that DMA is enabled on your EIDE drive.
Possible cause 1
System unstable after application failure
The system may be in an
unstable state after one or more of your programs have failed.
Solution
Restart your system
Once a program has failed, system resources such
as memory, etc., may not be freed up for proper use. Completely restarting
your system will resolve this problem.
Possible cause 2
Defective Movie-2 connections
The connections between your
Movie-2 bus and each DigiSuite card are fragile and easily damaged if
improperly handled.
Solution
Check Movie-2 bus connectors
Carefully examine the connectors and
pins as follows:
1
Shut off your system.
2
Remove the Movie-2 bus connector and check for bent or broken pins
in connectors CON 1 and/or CON 2 located on all your installed
DigiSuite cards.
Содержание DigiSuite LX MAX
Страница 1: ...10767 101 0700 Installation Manual November 5 2001 DigiSuite LX MAX...
Страница 4: ......
Страница 12: ...x Contents Your notes...
Страница 24: ...12 Chapter 2 Preparing Your DigiSuite System for Upgrading to DigiSuite LX MAX Your notes...
Страница 30: ...18 Chapter 3 Preparing Your System for a New Installation Your notes...
Страница 70: ...58 Chapter 5 Connecting Your External Devices Your notes...
Страница 80: ...68 Chapter 6 Installing the DigiSuite LX MAX Software Your notes...
Страница 116: ...104 Chapter 7 Configuring Your DigiSuite LX MAX Your notes...
Страница 137: ...Appendix B DigiSuite Glossary This glossary defines many of the terms used in the DigiSuite documentation...
Страница 151: ...Appendix D Matrox Around the World This appendix provides contact information for Matrox sales offices around the world...
Страница 158: ...146 Index Your notes...
Страница 160: ...www matrox com video...