107
Problems, possible causes, and solutions
Installation/configuration
The card does not fit
Possible cause
Unused slot
If you’re installing your card in a new or previously unused
slot, there may be considerable resistance as the card slides into the slot.
Solution
Install carefully
Make sure that the card is perfectly aligned with the PCI
slot and push it in firmly but gently until it is correctly seated.
Your computer system does not start
Possible cause 1
Incompatible system
If your DigiSuite hardware is installed in a
computer system we haven’t tested and validated, the hardware may not run
correctly.
Solution
Check the list of compatible computers
You can consult our list of
compatible computers and motherboards located on our web site at
www.matrox.com/videoweb/support.
Possible cause 2
Incorrect BIOS version
If your system BIOS version is out of date,
there may be conflicts with hardware and thus your computer may not be
able to start.
Solution
Check BIOS version
Make sure your system BIOS version is the latest
available.
Can’t install DigiUtils software
Possible cause
Not properly logged on to Windows 2000
Windows 2000 features
different levels of user privileges on a single computer. Most levels other
than that of an “Administrator” don’t allow the user to install/configure
software.
Solution
Log on as administrator
You must log on as a user with Administrator
privileges in Windows 2000 before you can install/configure the DigiUtils
software. If you aren’t logged on as Administrator, the DigiUtils Setup
program will not install the software.
DigiUtils setup cannot find DigiSuite cards
Possible cause
Incorrect setting
If you choose AGP as your Primary Video setting (it’s
the default) and have an AMI BIOS, DigiUtils Setup will not find your
DigiSuite cards.
Solution
Choose PCI
Even if you have an AGP card, choose PCI as your Primary
Video setting.
Содержание DigiSuite LX MAX
Страница 1: ...10767 101 0700 Installation Manual November 5 2001 DigiSuite LX MAX...
Страница 4: ......
Страница 12: ...x Contents Your notes...
Страница 24: ...12 Chapter 2 Preparing Your DigiSuite System for Upgrading to DigiSuite LX MAX Your notes...
Страница 30: ...18 Chapter 3 Preparing Your System for a New Installation Your notes...
Страница 70: ...58 Chapter 5 Connecting Your External Devices Your notes...
Страница 80: ...68 Chapter 6 Installing the DigiSuite LX MAX Software Your notes...
Страница 116: ...104 Chapter 7 Configuring Your DigiSuite LX MAX Your notes...
Страница 137: ...Appendix B DigiSuite Glossary This glossary defines many of the terms used in the DigiSuite documentation...
Страница 151: ...Appendix D Matrox Around the World This appendix provides contact information for Matrox sales offices around the world...
Страница 158: ...146 Index Your notes...
Страница 160: ...www matrox com video...