Matrox DigiSuite LX MAX, Руководство пользователя и инструкция по установке

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Chapter 8, DigiSuite LX MAX Troubleshooting
DigiTools either won’t load or it freezes up
Possible cause DigiSuite drivers not initialized The software drivers for the DigiSuite
card set won’t initialize if the DigiSuite cards aren’t properly seated. This
situation will leave your computer in an unstable state.
Solution Check for errors Look in the Windows 2000 Event Viewer for potential
problems. If no errors are reported in the Event Viewer, then turn off your
computer and check to make sure your DigiSuite cards and Movie-2 bus are
properly seated. If the problem still persists after restarting your computer,
contact Matrox DigiSuite Customer Support.
DigiSuite Configuration program is slow to open
Possible cause Improper genlock If you’re not using the same video standard (NTSC or
PAL) for your genlock source as the one you selected when you installed
DigiUtils, the Configuration program may not work.
Solution Check genlock video standard You won’t obtain a warning message if
your genlock source’s video standard isn’t the same as that of your system.
1 Run the DigiSuite Configuration program.
2 In the
General
dialog box, the video standard that you selected when
you installed DigiUtils is indicated. When genlocking to an external
sync source, always make sure the source is connected and working
properly, and that it matches your system’s video standard.
No video output
Possible cause Improper cable setup Your video cables might be improperly connected.
Solution Check VTR device selection
1 Run the DigiSuite Configuration program.
2 Click the
DigiSuite LX
tab and then the
Video Out
tab, then load a test
pattern such as the
75% color bars
. If you see an output, then your
output cable and frame buffer are working correctly.
3 Verify the following aspects of your video input:
✄
The input cables are properly connected.
✄
The proper input is selected in the
DigiSuite LX Video In
dialog box
(
Composite 1
, for example) so that it matches the physical
connection.
In addition...
✄
Make sure the card is not overheating.
✄
Make sure your video source is turned on.
If the problem persists, contact Matrox DigiSuite Customer Support.