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Chapter 8, DigiSuite LX MAX Troubleshooting
Possible cause 3
Bad genlock source
Sometimes a bad sync source will corrupt the color
information. You’ll need to check this.
Solution
Try a different genlock setting
Switch between
Internal
and
External
Broadcast Quality
genlock in the
General
dialog box of the DigiSuite
Configuration program. Don’t forget to make changes to your physical
connections to match the changes you made in the DigiSuite Configuration
program.
Possible cause 4
Overheating
It’s vitally important to provide adequate ventilation in
your computer system because DigiSuite cards generate a great deal of
heat.
Solution 1
Provide ventilation
Make sure your computer system is well ventilated
with no obstructions blocking any openings, especially at the rear of the
unit.
Solution 2
Operate in a safe area
Avoid operating your DigiSuite-equipped
computer system in areas where the temperature is above 86°F (30°C). Do
not operate it in areas with an ambient temperature above 104°F (40°C).
¯Note
If the problem persists, one or more of your DigiSuite cards may be
faulty. Contact Matrox DigiSuite Customer Support.
No audio output
Possible cause 1
Audio driver not installed
The audio driver has to be installed to use
audio input and output.
Solution
Check audio driver
You’ll need to check that the audio driver is
installed. Choose
Start > Settings > Control Panel > Sounds and
Multimedia
.
Click on the
Audio
tab. Make sure the
Matrox DigiSuite Wave
Driver
is installed. If it isn’t installed, you’ll need to uninstall and re-install
the DigiSuite software.
Possible cause 2
Audio settings
There might be something wrong with your audio
settings.
Solution 1
Check settings
Make sure your audio software settings in the DigiSuite
Configuration program match your physical connections and ensure that
Input Pair 1 Gain
is set to default.
Solution 2
Turn on source
Make sure your audio source is turned on.
Содержание DigiSuite LX MAX
Страница 1: ...10767 101 0700 Installation Manual November 5 2001 DigiSuite LX MAX...
Страница 4: ......
Страница 12: ...x Contents Your notes...
Страница 24: ...12 Chapter 2 Preparing Your DigiSuite System for Upgrading to DigiSuite LX MAX Your notes...
Страница 30: ...18 Chapter 3 Preparing Your System for a New Installation Your notes...
Страница 70: ...58 Chapter 5 Connecting Your External Devices Your notes...
Страница 80: ...68 Chapter 6 Installing the DigiSuite LX MAX Software Your notes...
Страница 116: ...104 Chapter 7 Configuring Your DigiSuite LX MAX Your notes...
Страница 137: ...Appendix B DigiSuite Glossary This glossary defines many of the terms used in the DigiSuite documentation...
Страница 151: ...Appendix D Matrox Around the World This appendix provides contact information for Matrox sales offices around the world...
Страница 158: ...146 Index Your notes...
Страница 160: ...www matrox com video...