C
HECK
THE
USB
CONNECTION
1
Check that the USB cable is connected to the computer. The USB port on the back of the computer is marked
by the
USB symbol. Plug the long, flat end of the USB cable into this port.
2
Make sure that the smaller, more square end of the USB cable is plugged into the back of the printer.
3
Check that the USB cable is not damaged and that the
light is on.
Resolving font problems
H
AVE
YOU
APPLIED
THE
FONTS
CORRECTLY
IN
THE
PROGRAM
?
Most programs do not print a stretched or resized font.
I
S
THE
FONT
A
T
RUE
T
YPE
FONT
? I
S
IT
AVAILABLE
ON
THE
COMPUTER
?
The font you are trying to print may not be available in the program font selection box. Not all fonts are designed
to be printed; make sure the font is a TrueType font. See the program documentation for more information.
W
AS
THE
DOCUMENT
FORMATTED
OR
CREATED
FOR
THE
PRINTER
?
Windows may substitute different fonts. Line and page breaks may change with the font. Use the program that
created the document to fix these problems, and then save the changes for the next time you print.
Printer is busy printing another job
Wait until the printer has finished printing all other print jobs before sending this job to print.
Ready or Busy Printing is listed as the status
If Ready or Busy Printing is listed as the Printer Status on the Status tab of the Solution Center while you are attempting
to print, try the suggestions below. Next, test the solution by sending a document to print.
I
S
THERE
A
PROBLEM
WITH
THE
CONNECTIONS
?
1
Check that the USB cable is connected to the computer. The USB port on the back of the computer is marked
by the
USB symbol. Plug the long, flat end of the USB cable into this port.
2
Make sure that the smaller, more square end of the USB cable is plugged into the back of the printer.
3
Check that the USB cable is not damaged and that the
light is on.
D
O
YOU
NEED
TO
ADJUST
THE
SETTINGS
ON
THE
P
RINT
S
ETUP
TAB
?
Select one of four settings, Automatic, Quick Print, Normal, or Best, from the Print Setup tab in Printing Preferences.
1
Click
File
.
2
Click
Properties
,
Preferences
,
Options
, or
Setup
.
3
From the Print Setup tab, make changes as needed.
4
Click
OK
to close any dialog boxes that are open.
Troubleshooting
216
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