C
HECK
TO
SEE
IF
THE
MEMORY
CARD
CONTAINS
PHOTOS
Insert a memory card that contains photos.
M
AKE
SURE
THE
USB
CABLE
IS
CONNECTED
If the printer is connected to the computer through a USB cable:
1
Check the USB cable for any obvious damage.
2
Firmly plug the square end of the USB cable into the back of the printer.
3
Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the
USB symbol.
C
HECK
THE
NETWORK
CONNECTION
If the printer and computer are connected over a network, make sure that the correct host and device are
communicating. Select the printer from the computer or the computer from the printer.
Cannot print documents from a memory card or flash drive
C
HECK
THE
TYPE
OF
FILES
CONTAINED
ON
THE
MEMORY
CARD
OR
FLASH
DRIVE
The printer recognizes:
•
Files that have the following extensions:
–
.doc (Microsoft Word)
–
.xls (Microsoft Excel)
–
.ppt (Microsoft PowerPoint)
–
.pdf (Adobe Portable Document Format)
–
.rtf (Rich Text Format)
–
.docx (Microsoft Word Open Document Format)
–
.xlsx (Microsoft Excel Open Document Format)
–
.pptx (Microsoft PowerPoint Open Document Format)
–
.wps (Microsoft Works)
–
.wpd (WordPerfect)
•
Photos
C
HECK
THE
MEMORY
CARD
OR
FLASH
DRIVE
Make sure the memory card or flash drive is not corrupted. Remove memory devices properly from the printer to
avoid corruption or loss of data.
C
HECK
NETWORK
CONNECTIONS
AND
POWER
Make sure the printer is connected to your computer through a USB cable, and that both the printer and the
computer are turned on. You cannot print documents from a memory card or flash drive through a wireless network.
Applications supporting the formats listed above must be on the connected computer.
Troubleshooting
234
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