R
EINSTALL
THE
SOFTWARE
1
Turn off and then restart your computer.
2
Click
Cancel
on all New Hardware Found screens.
3
Insert the CD, and then follow the instructions on the computer screen to reinstall the software.
R
ECONNECT
POWER
SUPPLY
1
Press
to turn the printer off.
2
Disconnect the power cord from the wall outlet.
3
Gently remove the power supply from the printer.
4
Reconnect the power supply to the printer.
5
Plug the power cord into the wall outlet.
6
Press
to turn the printer on.
D
ISABLE
ANTI
-
VIRUS
PROGRAMS
1
Close all open software applications.
2
Disable any antivirus programs.
3
Double-click the
My Computer
icon.
In Windows XP, click
Start
to access the My Computer icon.
4
Double-click the
CD–ROM drive
icon.
5
If necessary, double-click
setup.exe
.
6
Follow the instructions on the computer screen to install the software.
U
NINSTALL
AND
REINSTALL
SOFTWARE
Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the
software” on page 191.
Page does not print
These are possible solutions. Try one or more of the following:
C
HECK
MESSAGES
If an error message is displayed, resolve the error before trying to print again.
C
HECK
POWER
If the
light is not on, make sure the printer is plugged into a properly grounded outlet. Make sure the power
cord is properly connected to the printer.
Troubleshooting
189
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