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Ready
How do I prevent my scanner from overheating even though I’m not scanning?
Unplug the scanner when you are not scanning. The controls for the heating
& cooling are only activated when the software is in the scan page.
Why is my image fogging while scanning intraorally?
It is always advisable to let the tip heat for approx. 30–45 seconds until you
see the orange & green status indicators on the front of the tip image.
Ready
The colour seems off on my scanner
Colour Balancing should be done monthly or as needed. This is an optional
step to optimise the colour represented on screen. This does not affect the
stone model nor the amount of data collected by the scanner. See "Colour
balancing" on page 28 for more information.
My scanner seems to have slowed down
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Is your laptop plugged in?
Ensure the AC power adapter for the laptop is plugged in and that the
laptop shows charging and not running on battery. The laptop should
always be plugged in during scanning.
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Is the laptop connected to an external monitor?
Disconnect the external monitor, it is using up too much of the graphics
card resources during scanning.
My scanner connection keeps dropping
Check that the cable is inserted into the scanner correctly. Make sure it is
locked in place and cannot be pulled out without releasing the lock. Also
ensure it is fully inserted into the USB port.
17 FAQ
Instructions for use
KaVo ProXam iOS 117
Содержание ProXam iOS
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