7.5
Boot Problems
Table 7–6 Troubleshooting Boot Problems
Problem/Possible Cause
Action
Operating system (OS)
software is not installed on the
hard disk drive.
Install the operating system and license key.
Target boot device is not listed
in the SRM
show device
or
show config
command.
Check the cables. Are the cables oriented properly and
not cocked? Are there bent pins? Check all the SCSI
devices for incorrect or conflicting IDs. Refer to the
device's documentation.
Check SCSI terminators. The SCSI bus must be
terminated at the end of the internal cable and at the last
external SCSI peripheral.
System cannot find the boot
device.
Use the SRM
show config
and
show device
commands.
Use the displayed information to identify target devices
for the
boot
command, and verify that the system sees
all of the installed devices. If you are attempting to use
bootp, first set the following variables as shown.
(Replace ewa0 with the appropriate device designation.)
>>>set ewa0_inet_init BOOTP
>>>set ewa0_protocols BOOTP
System does not boot.
Verify that no unsupported adapters are installed.
Environment variables are
incorrectly set. If the main
logic board has been replaced,
this would cause a loss of the
previous configuration data.
Use the SRM
show
and
set
commands to check and set
the values assigned to boot-related variables such as
auto_action
,
bootdef_dev
, and
boot_osflags.
System will not boot over the
network.
For problems booting over a network, check the
ew*0_protocols
,
ei*0_protocols
or
eg*0_protocols
environment variable settings: Systems booting from a
Tru64 UNIX
server should be set to
bootp
;
systems
booting from an
OpenVMS
server should be set to
mop
.
Run the
test
command to check that the boot device is
operating.
Troubleshooting
7-7
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