Field
Description
Announcement
Select whether the incoming call shall be redirected to an an-
nouncement.
Possible values:
•
(default value): The incoming call is not redirected to an
announcement.
•
$% 4
to
$% 4 E
Target Number
Select the internal number to which the incoming call shall be
redirected.
Possible values:
•
#!&
: The call is terminated, the
connection ended.
•
*+! ,
: If a destination number is entered,
the call is forwarded.
Transfer with
The caller hears the defined announcement or music while her
call is being transferred.
Possible values:
•
>
•
$% 4
to
$% 4 E
•
$%
•
$%
•
*4 ,
Announcement before query
You have set up a general information call number which customers with various prob-
lems or requests ring up. Naturally, no single employee or team can provide information in
every subject areas. So the caller would need to be transferred to the individual depart-
ments. If you knew beforehand which requests (subject area) a caller had, you could im-
mediately transfer him to the competent department. Thus, your callers don't have to be
initially accepted and transferred by an exchange. Every caller decides for him/herself
with which employee he/she wishes to be connected.
With the performance feature Auto Attendant with DISA calls are automatically accepted
by the system. The caller then hears an announcement with information about which
Gigaset Communications GmbH
8 Applications
hybird 120 Gigaset Edition
147
