Concord 4 Series Systems
78
1.
Check that panel is powered up.
2.
Check for touchpad power and/or bus miswiring, opens, or shorts.
3.
Check touchpad brightness setting (see the user-programming
OPTIONS
menu in the “Pro-
gramming” section).
Touchpad buttons don’t beep when pressed.
1.
Check for touchpad power and/or bus miswiring, opens, or shorts.
2.
Check that key beeps option is set to on (see the
ACCESSORY MODULES—BUS DEVICES
menu
in the “Programming” section).
Fixed Display Touchpads
Display is lit but does not respond to key presses.
1.
Touchpad is not connected to panel bus terminals or is wired incorrectly. Check and correct
wiring.
2.
Check that touchpad is learned into panel memory.
Display is blank.
1.
Check that panel is powered up.
2.
Check for touchpad power and/or bus miswiring, opens, or shorts.
3.
Check touchpad brightness setting (see the user-programming
OPTIONS
menu in the “Pro-
gramming” section).
Touchpad buttons don’t beep when pressed.
1.
Check for touchpad power and/or bus miswiring, opens, or shorts.
2.
Check that key beeps option is set to on (see the
ACCESSORY MODULES—BUS DEVICES
menu
in the “Programming” section).
Speakers
Speakers don’t sound alarms.
1.
Check for correct wiring at speaker and panel terminals; correct where necessary.
2.
Speaker output has shut down because panel detected terminal 7 or 8 is shorted to ground.
Disconnect panel AC and battery backup power. Locate short and correct. Apply panel AC and
backup battery power and retest.
3.
Alarm is in partition 2-6 and speaker is connected to panel terminals 7 and 8, which activate
only for partition 1 alarms.
Sirens
Piezo sirens connected to SnapCard, or onboard (panel) outputs 1 and/or 2 don’t produce any alarm sounds.
1.
Check for incorrect wiring between siren and panel; correct where necessary.
2.
Output has not been configured (set up) to activate sirens. Enter program mode and configure
output (see
ACCESSORY MODULES—BUS DEVICES—SNAP CARD, or ONBOARD OPTIONS—
OUTPUT 1, 2
in the “Programming” section).
3.
Check for correct output partition assignment.
Hardwire Zones
System doesn’t go into alarm when zone is tripped.
1.
System is disarmed. Arm system and then trip the zone.
2.
Zone is not learned into panel memory. Enter installer/dealer program mode—
LEARN SEN-
SORS
, and learn zone into memory.
3.
Zone is learned into wrong partition. Delete zone and learn into correct partition or change the
partition in the
EDIT SENSORS
menu.
4.
For HIM zones, check that the HIM LED is blinking to verify communication with the panel. If
LED is off, check wiring between HIM and panel.
Zone reports trouble condition.
1.
Check that onboard, HIM, and SnapCard zone inputs have a 2k-ohm EOL resistor installed at
the last device on the loop in series for N/C loops, in parallel for N/O loops.
2.
Check for zone wire fault—short circuit on N/C loops, open circuit on N/O loops.
3.
Make sure all devices on zone are in non-alarm state, then enter disarm command to reset
zone.
Wireless Sensor Zones
System doesn’t respond (in sensor test or when armed) when sensor is tripped.
Feature
Problem
Action/Solution
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