Concord 4 Series Systems
80
1.
Check that the lamp has a working bulb and that the lamp switch is on.
2.
Check to make sure X10 module is not plugged into an outlet controlled by a switch. Move to a
nonswitched outlet location and test.
3.
Panel is not powered by a power line carrier transformer. Replace existing transformer with a
power line carrier transformer.
4.
Power transformer and X10 modules are not plugged into outlets on the same electrical phase.
Relocate modules or transformer to different outlets to determine working locations.
5.
Check that the HOUSE dial on the X10 module matches the partition house code programmed
into the panel.
6.
X10 module is located in wrong partition. Move module to correct partition and retest.
7.
Partition house codes are not programmed into panel. Enter program mode and set partition
house codes.
Energy Saver Module
Module does not respond to system commands or appear to control furnace.
1.
Check that the module is wired correctly to the panel terminals.
2.
Verify the module LED is flashing continuously. If the LED is not flashing, remove power and
check wiring.
3.
There is a 5-minute delay after the module returns control to the furnace/AC thermostat, before
the module overrides the thermostat again. Wait 5-minutes and try again.
Module temperature does not match actual room temperature.
The module room temperature setting has not been adjusted or was adjusted before the module
warmed or cooled to room temperature. To ensure accuracy, wait at least 15 minutes after installing
the module before adjusting the temperature. To adjust the module room temperature setting, see
TEMPERATURE
under the
ACCESSORY MODULES—BUS DEVICES—UNIT-ID—ENERGY OPTIONS
menu in the section “Programming the Panel.”
Automation Module
Module is not controlling or communicating with the panel and panel indicates a “
BUS FAILURE UNIT nn
” where nn is
the Automation Module bus unit number.
1.
Check that the module is wired correctly to the panel terminals.
2.
Verify the SuperBus Module’s red LED is flashing continuously. If the LED is not flashing,
remove power and check wiring.
Module is not controlling or communicating with the panel and panel indicates a “
BUS FAILURE UNIT AMnn
” where nn
is the Automation Module bus unit number.
1.
Check that the RS-232 cable is firmly connected to the Automation Module and the Automation
Device.
2.
Verify the Automation Device is powered and turned on.
Module is not controlling or communicating with the panel and panel does not indicate a bus failure.
Verify the Automation Module is learned into panel memory.
Cellular Backup Module
Cellular backup report does not occur.
1.
Verify the Cellular Backup option is on for the CS phone number being tested.
2.
Verify that the module is learned into panel memory.
3.
Check that the Cellular Backup Module has been activated as outlined in the device Installation
Instructions.
The panel indicates “auxiliary phone trouble 1.”
1.
Check the antenna connection.
2.
Adjust the antenna positioning for maximum signal.
3.
Verify Cellular System setting.
4.
Check that the Cellular Backup Module has been activated as outlined in the device Installation
Instructions.
The panel indicates “auxiliary phone trouble 2.”
1.
Check the antenna connection.
2.
Adjust the antenna positioning for maximum signal.
3.
Verify Cellular System setting.
The panel indicates “auxiliary phone trouble 3.”
Feature
Problem
Action/Solution
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