Exabyte 221L, Руководство по эксплуатации продукта

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160
P
RODUCT
M
ANUAL
1014258
C
HAPTER
8—T
ROUBLESHOOTING AND
E
RROR
C
ODES
109 Check cleaning tape. A drive
cleaning operation failed because
the drive did not unload the
cleaning cartridge within a
reasonable amount of time or it
unloaded the cartridge too soon.
ƒ
If necessary, eject the cartridge from the tape drive and
remove it manually (see page 67 ).
ƒ
Install a new cleaning cartridge into the fixed slot (see
page 16 ) and set the number of cleaning cycles available on
the cartridge (see page 45 ).
ƒ
Repeat the cleaning operation if necessary.
ƒ
If the error persists, contact your service provider.
116 Drive comm failed. The library is
unable to communicate with the
tape drive.
ƒ
Check the tape drive SCSI ID and change it, if necessary.
ƒ
Make sure the library and tape drive(s) are not being used
by any host, then reset the library (see page 66 ).
ƒ
If the error persists, contact your service provider. You may
be asked to supply a diagnostic listing; you may need new
firmware or a new controller card.
117 Drive comm timeout. The library
is unable to communicate with
the tape drive.
118 Drive load cmd fail. The library
was unable to load a cartridge in
the tape drive.
ƒ
Open the door and remove the magazines. Look for
anything that might be obstructing the robot’s path along
the horizontal axis.
ƒ
Make sure the library and tape drive(s) are not being used
by any host, then reset the library (see page 66 ).
ƒ
If there are no obstructions and the error persists, the robot
or a tape drive may need to be replaced. Contact your
service provider.
119 Drive not ready. The tape drive
did not return Ready status after a
reset.
ƒ
Make sure the library and tape drive(s) are not being used
by any host, then reset the library (see page 66 ).
ƒ
If the error persists, contact your service provider. You may
be asked to supply a diagnostic listing; you may need new
firmware or a new controller card.
120 Drive cmd error. The tape drive
failed to respond to a command
from the library.
ƒ
Make sure the library and tape drive(s) are not being used
by any host, then reset the library (see page 66 ).
ƒ
If the error persists, contact your service provider. You may
be asked to supply a diagnostic listing; you may need new
firmware or a new controller card.
130 SCSI chip error: SCSI
unexpected int; SCSI int stuck
error. There was a SCSI chip
failure.
ƒ
Make sure all SCSI devices are of the same configuration
(see page 18 for more information).
ƒ
Make sure the library and tape drive(s) are not being used
by any host, then reset the library (see page 66 ).
ƒ
If the error persists, contact your service provider. You may
be asked to supply a diagnostic listing; you may need new
firmware or a new controller card.
131
132
133
134
135
136
137
Table 8-1 Library error codes (continued)
Code Description Corrective Action