Exabyte 221L, Руководство по эксплуатации продукта

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150
P
RODUCT
M
ANUAL
1014258
C
HAPTER
7—M
AINTENANCE
U
PGRADING
L
IBRARY
F
IRMWARE VIA
FTP
To upgrade the library’s firmware via FTP:
1. 1. 1. 1. Obtain new firmware for the library. You can download new firmware from
Exabyte’s web site ( www.exabyte.com ), or you can contact Exabyte
Technical Support.
2. 2. 2. 2. Connect to the library’s FTP interface by following the instructions in the
previous section.
3.
3. 3.
3. Us the
ls
command to list the files on the library.
4.
4. 4.
4. If desired, you can make a copy of the current firmware by using a
get
FTP
command.
5. 5. 5. 5. Use the FTP command for your utility to transfer the new firmware to the
library. For example, issue
put filename.out
, where “
filename.out
”
is the name of the new firmware.
The system initiates the firmware upgrade and displays its progress on the
library’s LCD. When the upgrade has completed successfully, the library
automatically resets.
C
REATING A
D
IAGNOSTIC
L
ISTING VIA
FTP
If you report a problem to Exabyte Technical Support, you may be asked to
create a library diagnostic listing (also called a dump ) via FTP. A diagnostic
listing is created when you use an FTP utility to send a copy of the library’s
diagnostic buffer to a host computer. This information can be used by support
personnel to troubleshoot incidents with the library.
To create a diagnostic listing via FTP:
1.
1. 1.
1. Connect to the library’s FTP interface by following the instructions on
page 149 .
2. 2. 2. 2. Make sure the FTP file transfer type is set to ASCII.
3. 3. 3. 3. Use the FTP command for your utility to get the diagnostic listing. For
example, issue
get libtrace.txt
.
4.
4. 4.
4. If necessary, specify a destination location (path and filename) for the
diagnostic listing.
Caution
Do not upgrade firmware unless Exabyte Technical Support has advised you to do
so. If performed improperly, the upgrade procedure can render your library
inoperable. Consult with Exabyte Technical Support (see page iv ) before
performing an upgrade.
Caution
Do not attempt to perform library operations or power down the library until after
it automatically resets.