
Preventive Maintenance and Fault-finding
8-12
1/1553-FGC 101 1790 Uen Y
Table 8.4 Fans Not Working/Overheating
Step
Action
If Result of Action is Yes…
If Result of Action is No…
1
Check Fan Rotation
. Inspect
the fans located at the sides of
the enclosure. Are the fans
rotating? Check Base Board
temperature and fan.
Check that the unit has been
installed with sufficient space
allowed for air-flow (see
Chapter 2, Installing the
Equipment
). If the ambient air
is too hot, additional cooling
may be required.
Possible break in the DC supply
from the PSU module to the
suspect fan(s). Call a Service
Engineer.
8.5.5
Cannot Access Web GUI
In the event that you cannot access the web GUI, refer to
Table 8.5.
Table 8.5 Cannot Access Web GUI
Step
Action
If Result of Action is Yes…
If Result of Action is No…
1
Check whether the unit can be
pinged.
Proceed to next step.
Follow the instructions given in
Unit Cannot Be Pinged
.
2
If the loading of the unit control
interface is stuck with a warning
message "Use of this browser
configuration is not officially
supported by Ericsson", check
whether the Internet Explorer 8
is used in compatibility mode. Is
it?
Turn off the compatibility mode
in Internet Explorer 8 by
following the steps below:
1. Press the
Alt
key, then
select the
Tools
menu.
2. Select
Compatibility View
Settings
.
3. Make sure that all the three
checkboxes at the bottom are
unchecked.
4. Click
Close
.
5. Re-open the browser.
Proceed to next step.
3
Does a dialogue appear after
accessing the interface
requesting the user name and
password?
Give the credentials set
before. (The default user
name is "engineer", the default
password is "password".) Not
remembering the user name
or the password, contact the
customer services.
If the procedures given here
cannot solve the problem,
contact the customer services.
8.5.6
Unit Cannot Be Pinged
Pinging a computer is a method of checking if a computer is on the network. Pings
send a network request to a computer asking it to respond (ICMP
ECHO_REQUEST).
To ping a computer from a Windows/PC machine, use the MSDOS prompt and type
the command:
ping <IP address>
A successful ‘ping’ consists of receiving back a copy of a short transmitted test
message. The reply will display ‘ping statistics’ (number of packets sent and
received and the time taken, in ms, to receive back those packets.
In the event that you cannot ping your unit, refer to
Table 8.6.
Содержание AVP 4000
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