9711-26020-0001
Exp o rt Co n tro lle d – S e e P a g e 3
Rev D
REAR MATTER
ACRONYMS AND GLOSSARY
Page 227 of 234
ARMOR X10gx Tablet Computer
Wa rra n ty In fo rm a tio n
DRS TACTICAL SYSTEMS, INC.
LIMITED WARRANTY – HARDWARE
ARMOR PRODUCTS
Ge n e ra l In fo rm a tio n
DRS Tactical Systems, Inc. (“DRS”) warrants for the duration of this warranty that the DRS ARMOR product(s) (“Product(s)”)
produced by DRS will be free from defects in material and workmanship under normal use and service, subject to the terms and
conditions set forth herein. This warranty applies to the Products only and excludes, but is not limited to, all other products and
accessories supplied and/or distributed but not manufactured by DRS.
This warranty extends only to the original purchaser of Products from DRS or a DRS Authorized Reseller (“Original Purchaser”). It
is not transferable to anyone who subsequently purchases or obtains the Products from the Original Purchaser.
Le n g th o f Wa rra n ty
The warranty is valid for a period of three (3) years from the original date of the packing slip from DRS and/or an Authorized
Reseller. During this period, DRS will, at its option and expense, either repair or replace with new or reconditioned (of equal or
better quality) parts of any of the Products which prove to be defective, provided that such Products are returned in accordance with
the terms of this warranty. All exchanged parts and Products replaced under this warranty will become the property of DRS. If
repair or replacement is not feasible, DRS will, at its option, refund the purchase price of the Product(s) on a three year straight line
depreciation basis. Any replacement part or Product will be warranted for the remainder of the original warranty period or ninety (90)
days, whichever is longer.
Te rm s a n d Co n d itio n s
This warranty covers defects in materials and workmanship in the Products, as follows:
Term
3 years standard
Technical Assistance
Yes
Shipping Costs
Shipping costs of a Product to DRS are not included as part of this Warranty. Shipping
costs of a Product to the Original Purchaser after a warranty repair is included as part of this
warranty. If after receipt of a Product for repair under this warranty, it is later determined to
be a non-warranted repair, all shipping costs are to be paid by the Original Purchaser.
This warranty does not cover:
Non-DRS ARMOR products (accessories) under the original manufacturer’s warranty including, but not limited to, the carrying
case, PCMCIA cards, etc. Non-DRS ARMOR branded products are not covered under an extended warranty period.
Software, including the operating system and software added to the DRS ARMOR hardware products through our factory-
integration system, third-party software, or the reloading of software;
Scratches or abrasions to the Product’s LCD screen/display, and abusive wear of the LCD screens;
Consumables and High Wear Items. Batteries, Keyboards, Touch Pad, Touch Screen, AC Adaptor, and liquid crystal display
(LCD) are covered under the Limited Warranty for one (1) year.
Problems that result from external causes such as accident, fire, floods, or acts of God; abuse; misuse; or problems with
electrical power; servicing not authorized by DRS; failure to follow the Product instructions or failure to perform preventative
maintenance; problems caused by using accessories, parts, or components not supplied by DRS; improper installation (to
include the absence of surge protection in vehicle installations), testing, operation, use or handling of the Product; or
unauthorized alteration of Products
Products with missing or altered service tags or serial numbers.
Products for which DRS has not received payment.
DRS is not responsible for and shall not be liable for transportation and insurance charges incurred in or damages resulting
from transporting the Products, Accessories and/or Replacement Products to DRS for warranty service.
