
V1.0
20170825
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7. Troubleshooting
7.1. Overview
DP260, DP261 and DP260s are provided with fault handling systems.
If an error is detected, the detailed error message and corresponding
instructions of user’s operation are displayed on the touch screen.
7.2 Common Faults and Handling
Fault
code
Fault
description
Possible cause
Solution
Temporary
Long-term
1
After the power
switch is turned
on, the
apparatus
does not give
any response
(the
mechanical
arm cannot be
reduced, and
the screen is
not on).
The power
connecting lines
are not correctly
connected, and
the fuse is
damaged.
Inspect whether power
line is normally
connected, and whether
there is blown fuse
(please see Section 7.3
Operation Instruction).
Immediately contact
Dakewe for
technical support.
2
The system
status indicator
is not on.
System fault
If no influence is exerted
on the apparatus staining
function, the operation
can be continued.
Immediately contact
Dakewe for
technical support
when the apparatus
is not working.
3
The
mechanical
arm
experiences an
error and
cannot reset
automatically.
System fault
Shut down the apparatus
power, and reset the
apparatus. When the
running staining program
is influenced, perform
manual operations to
complete unfinished
steps.
Immediately contact
Dakewe for
technical support.
4
No response of
the touch
screen.
Touch screen
fault
Connect the USB port
with the mouse for
operation, and reset the
apparatus after all
staining procedures are
finished.
Immediately contact
Dakewe for
technical support
when the apparatus
is not working.
5
No response
from the USB
port
The USB device
cannot be
recognized.
Inspect or change the
USB device.
Immediately contact
Dakewe for
technical support
when the apparatus
is not working.
6
No response
from Internet
interface
Local network
fault and
wireless router
fault
Inspect whether the
connection of HAN is
normal.
Immediately contact
Dakewe for
technical support
when the apparatus
is not working.