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Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, R7.0
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Chapter 1 Alarm Troubleshooting
1.7.37 CARLOSS (EQPT)
Step 15
If the alarm does not clear, log into the Technical Support Website at http://www.cisco.com/techsupport
for more information or call Cisco TAC (1 800 553-2447) in order to report a Service-Affecting (SA)
problem.
1.7.37 CARLOSS (EQPT)
Default Severity: Major (MJ), Service-Affecting (SA)
SONET Logical Object: EQPT
A Carrier Loss on the LAN Equipment alarm generally occurs on OC-3 and OC-12 ports when the
ONS 15310-CL or ONS 15310-MA and the workstation hosting CTC do not have a TCP/IP connection.
The problem involves the LAN or data circuit used by the LAN (RJ-45) connector on the system. The
CARLOSS alarm does not involve an Ethernet circuit connected to an Ethernet port. The problem is in
the connection and not CTC or the node.
Warning
Invisible laser radiation could be emitted from the end of the unterminated fiber cable or connector.
Do not stare into the beam directly with optical instruments. Viewing the laser output with certain
optical instruments (for example, eye loupes, magnifiers, and microscopes) within a distance of
100 mm could pose an eye hazard.
Statement 1056
Warning
Use of controls, adjustments, or performing procedures other than those specified could result in
hazardous radiation exposure.
Statement 1057
Clear the CARLOSS (EQPT) Alarm
Step 1
If the reporting entity is a pluggable port module (PPM) port, confirm that the PPM is correctly
configured by completing the following steps:
a.
Double-click the controller card (15310-CL-CTX or CTX2500).
b.
Click the
Provisioning > Pluggable Port Modules
tabs.
c.
View the Pluggable Port Modules area port listing in the
Actual Eqpt Type
column and compare
this with the contents of the Selected PPM area
Rate
column for the port.
d.
If the rate does not match the actual equipment, you must delete and recreate the selected PPM.
Select the PPM, click
Delete
, then click
Create
and choose the correct rate for the port rate.
Step 2
If the reporting port is an OC-3 or OC-12 port, verify connectivity by pinging the node that is reporting
the alarm by completing the procedure in the
“1.8.8 Verify Windows PC Connection to the Node (Ping)”
section on page 1-49
.
Step 3
If the ping is successful, it demonstrates that an active TCP/IP connection exists. Restart CTC by
completing the following steps:
a.
Exit from CTC.
b.
Reopen the browser.
c.
Log into CTC.
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