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Troubleshooting
P7000, P6000, TIVA, TCI & TIVA 36/106
1000SM00012 Issue 8
Use this troubleshooting guide to help identify the cause of errors and faults which may occur as a result of damage to
the pump or failure of an internal component. The following table lists the error codes and describes what action to take
to resolve the problem. A general fault diagnosis checklist is also provided. For information on alarm procedures and
messages, refer to the relevant
Directions For Use
(
DFU
).
Introduction
Error Codes
Error
Failure
Action/Replace
ER1 LINEAR SPEED
Excessive linear movement
detected
Check for contamination or damage to the linear potentiometer.
Run the linear potentiometer self test using access code
176
. If not
linear, replace.
ER2 LINEAR SPEED
Insufficient movement
detected
ER3 MOTOR
Too many motor encoders
Check mechanism is not slipping or opto flag loose.
Check motor and mechanism, replace as necessary.
Check connections between flexible circuit and control PCB.
Check flexible circuit, replace if faulty
Replace Control PCB.
ER4 MOTOR
Too few motor encoders
ER5 RAM
Failure of RAM
Check backup battery and replace if necessary.
Check EPROM socket, display spacers and torsion spring upgrades in
'Spare Parts Replacement Procedures' in Chapter 6.
ER6 WATCHDOG
Watchdog failure too slow
Replace Control PCB
ER7 WATCHDOG
Watchdog failure too fast
ER8 HARDWARE
Power on/off fault
On Mark II hardware only. Power off occurred within 3 second power
down cycle of soft power off.
Fault in the soft power on/off circuitry.
ER9 MOTOR
Motor direction
Check motor wires are connected correctly.
Check RL1 and TR3 on Control PCB and replace as necessary.
Replace motor gearbox or Control PCB.
ER10 VREF
VREF failure
Replace PCB.
ER11 BEAM CURRENT
MONITORING
Beam failure
Replace Beam bond assembly.
ER12 BEAM AMPLIFIER OFFSET
Amp failure
Replace Beam bond assembly.
Replace Control PCB.
ER13 MOTOR
No motor rotation
Check transistors TR6, TR10, TR11 on Control PCB and replace if faulty.
Replace motor gearbox.
Replace Control PCB.
ER14 MOTOR
Motor rotating when
switched off
ER15 WATCHDOG
Watchdog failure
Check for radio frequency interference (RFI). replace Control PCB.
ER16 PLUNGER STUCK
Plunger stuck at power up
Check nothing is holding the plunger in and power on.
Replace flex circuit plunger optic.
Replace Control PCB.
ER17 HARDWARE
Display fault
Replace Display Board.
ER21 CRC FAILURE
CRC failure
Replace EPROM
Replace Control PCB.
ER22 STACK OVERFLOW
Stack error
Check for RFI.
Replace Control PCB.
ER23 OPTO FAILURE
Opto failure
Check optos in Self Test
123
. replace if faulty
Check opto signals to Control PCB, replace Control PCB if unable to
track fault.
If the nature of the problem is unclear, step through the
SELF TEST
routine to check that the main
functions of the pump are operating correctly. The
SELF TEST
routine exercises all the sensors in the
pump to verify that they are functioning accurately. See Chapter 3, 'Routine Maintenance' for details.
The
ERROR LOG
records the ten most recent malfunction codes. To review the
ERROR LOG
, go to the
SERVICE ACCESS
menu by entering the access code
376
, or press the
D
button.
Содержание IVAC P6000
Страница 1: ...s IVAC Syringe Pumps Models P7000 P6000 TIVA TCI TIVA Technical Service Manual...
Страница 35: ...Chapter 4 Troubleshooting In this chapter Introduction 36 Error Codes 36 General Fault Diagnosis 38...
Страница 87: ...Appendix C Fitting and Replacement Guidelines...
Страница 98: ...Appendix E Disposal...
Страница 101: ...Appendix E Service Contacts...
Страница 103: ...Appendix F Document History...
Страница 105: ...Page Intentionally Left Blank...