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No.
Messages
Timing of dis-
play
Cause
Remedy
9
Delivery Server : Connect Failed
File Server : Retrieve Failed
Error Code: [xxxx]
Communication
test, etc. (commu-
nication test result
dialogue)
The access to the net-
work is limited.
Set the user environment to make the access to
the following domain available.
https://device.cdsknn.net/
http://cdsknn.net.edgesuite.net/
If it recurs, obtain the log etc. (Refer to
CDS”, “Version Upgrade” of Chapter 6 “Trouble-
shooting” of this manual.) and contact Support
Div. of the sales company.
Delivery server stop-
ped.
Contact Field Support Group in the sale company.
After confirmation that the delivery server has
been restored, restart the communication test.
If it recurs, obtain the log etc. (Refer to
CDS”, “Version Upgrade” of Chapter 6 “Trouble-
shooting” of this manual.) and contact Support
Div. of the sales company again.
10
Delivery Server : Connect OK
File Server : Retrieve Failed
Error Code: [xxxx]
Delivery Server :
Connect OK
File Server : Re-
trieve Failed
Error Code: [XXXX]
Due to no return of data
for the communication
test, time-out (in HTTP
communication, no re-
sponse for 1min) oc-
curred. After that, re-
tried but failed to con-
nect to server.
Check the network environment of the device and
re-execute the job.
If it recurs, obtain the log etc. (Refer to
CDS”, “Version Upgrade” of Chapter 6 “Trouble-
shooting” of this manual.) and contact Support
Div. of the sales company.
The network cable was
disconnected during
data download in the
communication test.
Reconnect the network cable and then restart the
communication test.
If it recurs, obtain the log etc. (Refer to
CDS”, “Version Upgrade” of Chapter 6 “Trouble-
shooting” of this manual.) and contact Support
Div. of the sales company.
The file server stopped
during data download
in the communication
test.
Contact the sales company's Support Depart-
ment.
After confirmation that the delivery server has
been restored, restart the communication test.
If it recurs, obtain the log etc. (Refer to
CDS”, “Version Upgrade” of Chapter 6 “Trouble-
shooting” of this manual.) and contact Support
Div. of the sales company again.
Hash value in the com-
munication test file is
incorrect.
Check the network environment and re-execute
the job.
If it recurs, obtain the log etc. (Refer to
CDS”, “Version Upgrade” of Chapter 6 “Trouble-
shooting” of this manual.) and contact Support
Div. of the sales company.
11
An error occurred.
Error Code: [xxx]
communication
test, etc. (main
screen)
The max value (space/
file) was exceeded and
new log was not accep-
ted.
Normally an old log file
is deleted before the
max value (space/file)
is exceeded, but error
may occur due to other
element (e.g. I/O er-
ror).
Check if the log file exceeded the max value.
<Update log>
Max space: 128KB/file
Max file number: 4
<System log>
Max space: 512KB/file
Max file number: 4
If it recurs, obtain the log etc. (Refer to
CDS”, “Version Upgrade” of Chapter 6 “Trouble-
shooting” of this manual.) and contact Support
Div. of the sales company.
6. Troubleshooting
479
Содержание imageRUNNER ADVANCE C3330 Series
Страница 1: ...Revision 7 0 imageRUNNER ADVANCE C3330 C3325 C3320 Series Service Manual ...
Страница 18: ...Product Overview 1 Product Lineup 7 Features 11 Specifications 17 Parts Name 26 ...
Страница 278: ...J1335 J1066 J1022 J1146 J1050 J1051 J130 J1052 J1053 J1333 J120 J128 J130 4 Parts Replacement and Cleaning 266 ...
Страница 326: ...CAUTION Check that the color of the seal at the center is black 4 Parts Replacement and Cleaning 314 ...
Страница 359: ...6 Remove the Bottle Drive Unit 1 2 Bosses 2 5 Hooks 3 2 2 3 3 3 2 2 1 3 3 3 3 4 Parts Replacement and Cleaning 347 ...
Страница 399: ...Adjustment 5 Pickup Feed System 388 Document Exposure System 391 Actions after Replacement 393 ...
Страница 518: ...Error Jam Alarm 7 Overview 507 Error Code 511 Jam Code 617 Alarm Code 624 ...
Страница 1020: ...9 Installation 1008 ...
Страница 1022: ...2 Perform steps 3 to 5 in each cassette 9 Installation 1010 ...
Страница 1024: ...5 6 Checking the Contents Cassette Feeding Unit 1x 3x 2x 1x 9 Installation 1012 ...
Страница 1027: ...3 4 NOTE The removed cover will be used in step 6 5 2x 2x 9 Installation 1015 ...
Страница 1046: ...When the Kit Is Not Used 1 2 Close the Cassette 2 When the Kit Is Used 1 9 Installation 1034 ...
Страница 1058: ...3 4 CAUTION Be sure that the Inner 2 way Tray Support Member is installed properly 9 Installation 1046 ...
Страница 1062: ...Installation procedure 1 NOTE The work is the same when the Utility Tray is installed 9 Installation 1050 ...
Страница 1068: ... Removing the Covers 1 2x 2 1x 9 Installation 1056 ...
Страница 1070: ...3 1x 1x 9 Installation 1058 ...
Страница 1080: ...Installation Outline Drawing Installation Procedure 1 Remove the all tapes from this equipment 2 2x 9 Installation 1068 ...
Страница 1081: ...3 CAUTION To avoid damage do not pull the A part of the Utility Tray too much A 4 9 Installation 1069 ...
Страница 1083: ...6 7 TP M4x8 2x 2x 9 Installation 1071 ...
Страница 1084: ...When Installing the USB Keyboard 1 Cap Cover Wire Saddle 9 Installation 1072 ...
Страница 1095: ...9 2x 10 2x 11 Remove the Face Seals from the Reader Right Cover The removed Face Seals will not be used 9 Installation 1083 ...
Страница 1101: ... When Stopping to Use 1 Press Reset key or the Voice Recognition button for more than 3 seconds 9 Installation 1089 ...
Страница 1129: ...9 2x 10 2x 11 9 Installation 1117 ...
Страница 1135: ...Remove the covers 1 ws 2x 2 1x 9 Installation 1123 ...
Страница 1140: ...2 2x 3 Connect the power plug to the outlet 4 Turn ON the power switch 9 Installation 1128 ...
Страница 1155: ...Installation Outline Drawing Installation Procedure Removing the Covers 1 2x 2 1x 9 Installation 1143 ...
Страница 1157: ...3 Connect Power Cable and Signal Cable disconnected in the step 2 to the Encryption Board 2 Connectors 2x 9 Installation 1145 ...
Страница 1167: ...Installation Procedure Removing the Covers 1 2x 2 1x 3 2x Installing the Removable HDD Kit 9 Installation 1155 ...
Страница 1176: ... A 2x Installing the Covers 1 1x 2 2x 9 Installation 1164 ...
Страница 1177: ...3 4 2x Installing the Removable HDD 1 Install the HDD Unit to the HDD Slot 9 Installation 1165 ...
Страница 1182: ...Installation Outline Drawing Installation Procedure Removing the Covers 1 2x 2 1x 9 Installation 1170 ...
Страница 1190: ...14 Install the Cable Guide to the HDD Frame 4 Hooks 1 Boss 9 Installation 1178 ...
Страница 1195: ...23 Secure the Power Cable in place using the Wire Saddle 1x Installing the Covers 1 1x 2 2x 9 Installation 1183 ...
Страница 1196: ...3 4 2x Installing the Removable HDD 1 Install the HDD Unit to the HDD Slot 9 Installation 1184 ...