No.3
Q: Will data which failed to be sent due to an error in communication with UGW be resent?
A: Data shown below will be resent.
• Jam log
• Service call log
• Alarm log
• Service mode menu
The newest data is resent only when the settings are changed in service mode.
• Browser information
It is resent only when the web browser option is enabled.
Data is resent endlessly (after 5, 10, 15, 20, 25, and 30 minutes since the occurrence of communication error; once 30 minutes
have passed, it is resent at 30-minute intervals) until it is sent successfully. Resend continues even if the power is turned OFF
and then ON.
No.4
Q: What is the upper limit of the number of COM-LOGs? What is the upper limit of the number of characters of error information
displayed in a COM-LOG?
A: Up to 30 log data can be saved. The data size of error information is maximum 128 characters.
No.5
Q: Although Microsoft ISA as a proxy server is introduced, the authentication check is failed. Can E-RDS adopt with Microsoft
ISA?
A: E-RDS must comply with "Basic" while "Integrated" authentication is used for Microsoft ISA (as default); therefore,
authentication with E-RDS is available if you change the setting to "Basic" authentication on the server.
No.6
Q: Can I turn this machine power off during the e-Maintenance/ imageWARE Remote system operation?
A: While operating the e-Maintenance/ imageWARE Remote system, the power of the device must be ON. If power OFF is
needed, do not leave the device power OFF for long time.
It will become "Device is busy, try later" errors if the power supply of network equipment such as HUB is made prolonged OFF.
No.7
Q: Although a Service call error may not be notified to UGW, the reason is what?
A: If a service technician in charge turns off the power supply of this machine immediately after error occurred once, It may be
unable to notify to UGW because data processing does not take a time from the controller of this machine to NIC though, the
data will be saved on the RAM.
If the power supply is blocked off while starting up, the data will be inevitably deleted.
No.8
Q: How does E-RDS operate while this machine is placed in the sleep mode?
A: While being in Real Deep Sleep, and if data to be sent is in E-RDS, the system wakes up asleep, then starts to send the data
to the UGW. The system also waits for completion of data transmission and let the device to shift to asleep status again.
However, transition time to the Real Deep Sleep depends on the device, and the transition to sleep won’t be done if the next data
transmission will be done within 10 minutes.
No.9
Q: Is E-RDS compatible with Department counter?
A: No, E-RDS does not support Department counter.
No.10
Q: Is there any setting to be made on the device side to enable the service mode menu transmission function? Moreover, what
is Service mode menu set as the object of transmission?
A: No steps peculiar to Transmitting Service mode menu. As for the data that applies to transmission of the service mode, see
the
“Service mode menu Transmission” on page 185
.
No.11
Q: What service browser data is transmitted to UGW by E-RDS in what timing?
A: The service browser data to be transmitted and the transmission timing are shown below.
2. Technology
191
Содержание imageRUNNER ADVANCE C3330 Series
Страница 1: ...Revision 7 0 imageRUNNER ADVANCE C3330 C3325 C3320 Series Service Manual ...
Страница 18: ...Product Overview 1 Product Lineup 7 Features 11 Specifications 17 Parts Name 26 ...
Страница 278: ...J1335 J1066 J1022 J1146 J1050 J1051 J130 J1052 J1053 J1333 J120 J128 J130 4 Parts Replacement and Cleaning 266 ...
Страница 326: ...CAUTION Check that the color of the seal at the center is black 4 Parts Replacement and Cleaning 314 ...
Страница 359: ...6 Remove the Bottle Drive Unit 1 2 Bosses 2 5 Hooks 3 2 2 3 3 3 2 2 1 3 3 3 3 4 Parts Replacement and Cleaning 347 ...
Страница 399: ...Adjustment 5 Pickup Feed System 388 Document Exposure System 391 Actions after Replacement 393 ...
Страница 518: ...Error Jam Alarm 7 Overview 507 Error Code 511 Jam Code 617 Alarm Code 624 ...
Страница 1020: ...9 Installation 1008 ...
Страница 1022: ...2 Perform steps 3 to 5 in each cassette 9 Installation 1010 ...
Страница 1024: ...5 6 Checking the Contents Cassette Feeding Unit 1x 3x 2x 1x 9 Installation 1012 ...
Страница 1027: ...3 4 NOTE The removed cover will be used in step 6 5 2x 2x 9 Installation 1015 ...
Страница 1046: ...When the Kit Is Not Used 1 2 Close the Cassette 2 When the Kit Is Used 1 9 Installation 1034 ...
Страница 1058: ...3 4 CAUTION Be sure that the Inner 2 way Tray Support Member is installed properly 9 Installation 1046 ...
Страница 1062: ...Installation procedure 1 NOTE The work is the same when the Utility Tray is installed 9 Installation 1050 ...
Страница 1068: ... Removing the Covers 1 2x 2 1x 9 Installation 1056 ...
Страница 1070: ...3 1x 1x 9 Installation 1058 ...
Страница 1080: ...Installation Outline Drawing Installation Procedure 1 Remove the all tapes from this equipment 2 2x 9 Installation 1068 ...
Страница 1081: ...3 CAUTION To avoid damage do not pull the A part of the Utility Tray too much A 4 9 Installation 1069 ...
Страница 1083: ...6 7 TP M4x8 2x 2x 9 Installation 1071 ...
Страница 1084: ...When Installing the USB Keyboard 1 Cap Cover Wire Saddle 9 Installation 1072 ...
Страница 1095: ...9 2x 10 2x 11 Remove the Face Seals from the Reader Right Cover The removed Face Seals will not be used 9 Installation 1083 ...
Страница 1101: ... When Stopping to Use 1 Press Reset key or the Voice Recognition button for more than 3 seconds 9 Installation 1089 ...
Страница 1129: ...9 2x 10 2x 11 9 Installation 1117 ...
Страница 1135: ...Remove the covers 1 ws 2x 2 1x 9 Installation 1123 ...
Страница 1140: ...2 2x 3 Connect the power plug to the outlet 4 Turn ON the power switch 9 Installation 1128 ...
Страница 1155: ...Installation Outline Drawing Installation Procedure Removing the Covers 1 2x 2 1x 9 Installation 1143 ...
Страница 1157: ...3 Connect Power Cable and Signal Cable disconnected in the step 2 to the Encryption Board 2 Connectors 2x 9 Installation 1145 ...
Страница 1167: ...Installation Procedure Removing the Covers 1 2x 2 1x 3 2x Installing the Removable HDD Kit 9 Installation 1155 ...
Страница 1176: ... A 2x Installing the Covers 1 1x 2 2x 9 Installation 1164 ...
Страница 1177: ...3 4 2x Installing the Removable HDD 1 Install the HDD Unit to the HDD Slot 9 Installation 1165 ...
Страница 1182: ...Installation Outline Drawing Installation Procedure Removing the Covers 1 2x 2 1x 9 Installation 1170 ...
Страница 1190: ...14 Install the Cable Guide to the HDD Frame 4 Hooks 1 Boss 9 Installation 1178 ...
Страница 1195: ...23 Secure the Power Cable in place using the Wire Saddle 1x Installing the Covers 1 1x 2 2x 9 Installation 1183 ...
Страница 1196: ...3 4 2x Installing the Removable HDD 1 Install the HDD Unit to the HDD Slot 9 Installation 1184 ...