User's Manual
572
Document #: LTRT-10437
Mediant 500 E-SBC
39.2 Software License Key
The device is shipped with a pre-installed Software License Key, which determines the
device's supported features, capabilities, and available resources. You can upgrade or
change your device's supported features by purchasing and installing a new Software
License Key to match your requirements.
Notes:
•
The availability of certain Web pages depends on the installed Software License
Key.
•
For the High Availability (HA) system, the Software License Key includes the HA
feature and is installed on both devices - active and redundant. If the redundant
device's Software License Key is missing or invalid, the system is moved to
mismatch configuration mode (alerted by SNMP).
39.2.1 Obtaining the Software License Key File
Before you can install a new Software License Key, you need to obtain a Software License
Key file for your device with the required features from your AudioCodes representative.
The Software License Key is an encrypted key in string format that is associated with the
device's serial number ("S/N") and supplied in a text-based file. If you need a Software
License Key for more than one device, the Software License Key file can include multiple
Software License Keys (see figure below). In such cases, each Software License Key in
the file is associated with a unique serial number identifying the specific device. When
loading such a Software License Key file, the device installs only the Software License Key
that is associated with its serial number.
Figure
39-4: Software License Key File with Multiple S/N Lines
To obtain a Software License Key:
1.
Open the Device Information page
(
Status & Diagnostics
tab >
System Status
menu >
Device Information
) and make a note of the device's MAC address and/or
serial number:
•
'MAC Address' field displays the MAC address.
•
'Serial Number' field displays the serial number.
2.
If you need a Software License Key for more than one device, repeat Step 1 for each
device.
3.
Send the MAC address and/or serial number to your AudioCodes representative when
requesting the required Software License Key.
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