Appendix E: Trouble Shooting
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C76IB003EN-E
The calibration failed. The
results deviate from
reference values.
Bad cleaning and drying: Improve your cleaning and
drying procedure.
The calibration liquid was stored too long: Use a
fresh calibration liquid.
Adjustment problems: Improve your adjustment
routine.
The measuring times during
a temperature scan are
varying.
The measuring times during temperature scans can
vary due to internal temperature measurements and
calibration after changing the temperature by a
defined value.
Table E.3: Touch screen
Problem
Cause and Correction
See
I do not hit the screen
elements.
Bad touch screen calibration: Perform a new touch
screen calibration.
Table E.4: Data memory
Problem
Cause and Correction
See
I cannot see certain results in
the data memory.
The filter function is activated and the results do not
match the filter criteria: Change the filter settings.
I have deleted all results but
there are still results visible in
the data memory.
The filter settings in the
"Delete Measured Data"
menu are different from the settings in the
"Data
Browser Settings"
menu: Perform corresponding
settings in both menus.
Table E.5: Data export
Problem
Cause and Correction
See
The export to the USB flash
drive does not work.
The USB flash drive has the old super floppy
formatting and is therefore not accepted by the
instrument: Reformat to hard disk type or try a
newer USB flash drive.
Wrong output data are
exported.
The settings in the
"Result Output"
menu are
wrong: Change the settings.
Table E.6: Password protection
Problem
Cause and Correction
See
The instrument boots up
without logon procedure and
no password is requested.
A user with activated auto logon function was logged
on the instrument before it was switched off: Tap on
the user indicator icon and log on with another user
account.
Table E.2: Measurement
Problem
Cause and Correction
See