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Software Installation
AltiContact Manager Administration Manual
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For step-by-step instructions on the manual online registration process,
refer to page 3-38.
AltiContact Manager Online Registration
The second method for registering AltiContact Manager, Seat licenses and
optional software features can be accomplished during installation of the
system. To accomplish this, an online connection is needed to the
AltiContact Manager system at the time of registration. This online
registration tool automatically populates the license keys and system keys
in the proper fields of installed software on the AltiContact Manager
systems. This tool also requires the Installer to register the three pieces of
information tracked on all system:
1. Dealer Installation ID
2. Customer information
3. System key and associated license keys
Completion of the final step of this process generates an activation file that
will be used to populate the actual system with valid registration
information.
WARNING! Once a license key is associated with a system key, it
cannot be reassigned to another system.
Remember that some licenses for AltiContact Manager are specific for that
release. For upgrades, some 4.5 licenses must be converted to 4.6 in order
to work with AltiContact Manager.
For step-by-step instructions on the AltiContact Manager online
registration process, refer to page 3-29.
Note:
Internet Explorer 5.0 (or higher) is required for online registration.
Upgrades
•
Upgrade to ACM 4.6 is only supported when upgrading from OE 4.6.
•
OE 4.6 licenses are not supported except for AltiView software,
AltiConsole software, IP Extension seat and 30-Port IP board licenses.
•
Upgrade to ACM 4.6 from OE 4.0/4.0A is not supported.
•
Upgrade to ACM 4.6 from OE 4.5/4.5A (with or without Contact
Advantage) is not supported.
Содержание AltiContact Manager Version 4.6
Страница 1: ...AltiContact Manager Version 4 6 Administration Manual Revised 06 2003 4413 0001 4 6...
Страница 14: ...xii AltiContact Manager Administration Manual Index I 1 Readers Comment Form R 1...
Страница 38: ...xxxii AltiContact Manager Administration Manual...
Страница 144: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Страница 202: ...Configuring the Triton T1 PRI Board 6 28 AltiContact Manager Administration Manual...
Страница 224: ...Outgoing Call Blocking 7 22 AltiContact Manager Administration Manual...
Страница 258: ...Setting Up an AltiContact Manager to AltiContact Manager IP Network 9 28 AltiContact Manager Administration Manual...
Страница 270: ...Setting Dialing Pattern Routing 10 12 AltiContact Manager Administration Manual...
Страница 272: ...11 2 AltiContact Manager Administration Manual Example IVR Planning...
Страница 290: ...Call Recording 12 8 AltiContact Manager Administration Manual...
Страница 352: ...Setting Queue Management Options 14 24 AltiContact Manager Administration Manual...
Страница 378: ...Queue Management 15 26 AltiContact Manager Administration Manual...
Страница 384: ...Configuration 16 6 AltiContact Manager Administration Manual...
Страница 438: ...21 38 AltiContact Manager Administration Manual...
Страница 464: ...Changing TAPI Configuration Parameters 23 4 AltiContact Manager Administration Manual...
Страница 476: ...DINA Manager 24 12 AltiContact Manager Administration Manual...
Страница 500: ...Call Router Advanced 25 24 AltiContact Manager Administration Manual For Sales you create a rule as shown below...
Страница 544: ...RMA Form B 10 AltiContact Manager Administration Manual...
Страница 556: ...G 12 AltiContact Manager Administration Manual...
Страница 573: ...Index AltiContact Manager Administration Manual I 17 Index...
Страница 574: ...Index I 18 AltiContact Manager Administration Manual...