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Configuring One Number Access
13-34
AltiContact Manager Administration Manual
After choosing any of the enabling options, you set the Verify Caller ID
and Forwarding choices, and these are discussed below.
Note:
You can also enable and set up One Number Access remotely
through AltiReach.
Disabling One Number Access
You can disable ONA for the extension by clicking the Disable option.
Disabling access in this window does not destroy the data you might have
entered. For example, if you entered a group of Caller IDs to use to identify
the caller, these will be available if you enable access at a future time.
Setting Caller ID Verification
You can select the Verify Caller ID based on the following checkbox and
then type in up to 10 phone numbers in the text boxes. Whenever the system
detects a call from one of the numbers entered here during the selected
schedule, the system searches for you by dialing the numbers configured in
the Forwarding Number fields.
Caution:
If ONA is enabled and no numbers are entered for Caller ID
Verification, ONA is available to all callers.
Caller ID verification entries should be complete phone numbers.
•
Domestic long distance should be the area code + a seven digit
number.
•
Local numbers should be the seven digit number alone.
Using a Password Verification
You can also enter a random “password” number such as “5555” so that
any caller who knows this password can use ONA to find you, regardless
of where they are calling from. Once you’ve set this up, you need to instruct
the caller to dial 1 during your personal greeting then enter the “password”
to use ONA.
Содержание AltiContact Manager Version 4.6
Страница 1: ...AltiContact Manager Version 4 6 Administration Manual Revised 06 2003 4413 0001 4 6...
Страница 14: ...xii AltiContact Manager Administration Manual Index I 1 Readers Comment Form R 1...
Страница 38: ...xxxii AltiContact Manager Administration Manual...
Страница 144: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Страница 202: ...Configuring the Triton T1 PRI Board 6 28 AltiContact Manager Administration Manual...
Страница 224: ...Outgoing Call Blocking 7 22 AltiContact Manager Administration Manual...
Страница 258: ...Setting Up an AltiContact Manager to AltiContact Manager IP Network 9 28 AltiContact Manager Administration Manual...
Страница 270: ...Setting Dialing Pattern Routing 10 12 AltiContact Manager Administration Manual...
Страница 272: ...11 2 AltiContact Manager Administration Manual Example IVR Planning...
Страница 290: ...Call Recording 12 8 AltiContact Manager Administration Manual...
Страница 352: ...Setting Queue Management Options 14 24 AltiContact Manager Administration Manual...
Страница 378: ...Queue Management 15 26 AltiContact Manager Administration Manual...
Страница 384: ...Configuration 16 6 AltiContact Manager Administration Manual...
Страница 438: ...21 38 AltiContact Manager Administration Manual...
Страница 464: ...Changing TAPI Configuration Parameters 23 4 AltiContact Manager Administration Manual...
Страница 476: ...DINA Manager 24 12 AltiContact Manager Administration Manual...
Страница 500: ...Call Router Advanced 25 24 AltiContact Manager Administration Manual For Sales you create a rule as shown below...
Страница 544: ...RMA Form B 10 AltiContact Manager Administration Manual...
Страница 556: ...G 12 AltiContact Manager Administration Manual...
Страница 573: ...Index AltiContact Manager Administration Manual I 17 Index...
Страница 574: ...Index I 18 AltiContact Manager Administration Manual...