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AltiContact Manager Administration Manual
Ethernet - a communications protocol used in local area networks to connect
computers, terminals, printers, etc., typically located within the same building.
Ethernet operates over twisted wire and over coaxial cable at speeds up to 10
megabits per second. Ethernet is a physical link and data link protocol reflecting the
two lowest layers of the DNA/OSI model.
Exchange Server Integration - provides unified messaging by synchronizing the
mailboxes in an AltiServ and Exchange Server, so that a user can access messages
in either server. If a message is added to one server, it is automatically sent to the
other server, similarly, if a message is deleted in one server it is automatically
deleted from the other server.
extension number - an arbitrary number of two to five digits that matches a station
to a particular user.
F
FCC - Federal Communications Commission.
feature - a special or specific capability.
field - a unit of data in a record or message and designated for a particular purpose.
file - an organized collection of related information treated as a unit.
file server - an integral part of a multi-user computer network such as a local area
network (LAN). It typically is a combination of a computer, data management
software, and large capacity hard disk drive. A file server directs all movement of
files and data on a multi-user communications network and gives each user on the
network access to files stored on the file server. It allows the user to store
information, leave electronic mail messages for other users on the system and
access application software on the file server such as word processors or
spreadsheets.
FLASH - a sudden brief signal. Activated by depressing the flash key on the
telephone pad if one has been configured, or by a quick press and release of the
receiver button (switch hook).
FSK - Frequency Shift Keying. A modulation technique for data transmission.
function - a specific purpose of an entity, or its characteristic action. In computer
programming, a synonym for procedure.
FXS - Foreign Exchange Subscriber. An analog interface for direct connection of a
telephone set to a digital multiplexer.
G
GMT - Greenwich Mean Time. Mean solar time of the meridian at Greenwich,
England, used as the basis for standard time throughout the world.
Содержание AltiContact Manager Version 4.6
Страница 1: ...AltiContact Manager Version 4 6 Administration Manual Revised 06 2003 4413 0001 4 6...
Страница 14: ...xii AltiContact Manager Administration Manual Index I 1 Readers Comment Form R 1...
Страница 38: ...xxxii AltiContact Manager Administration Manual...
Страница 144: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Страница 202: ...Configuring the Triton T1 PRI Board 6 28 AltiContact Manager Administration Manual...
Страница 224: ...Outgoing Call Blocking 7 22 AltiContact Manager Administration Manual...
Страница 258: ...Setting Up an AltiContact Manager to AltiContact Manager IP Network 9 28 AltiContact Manager Administration Manual...
Страница 270: ...Setting Dialing Pattern Routing 10 12 AltiContact Manager Administration Manual...
Страница 272: ...11 2 AltiContact Manager Administration Manual Example IVR Planning...
Страница 290: ...Call Recording 12 8 AltiContact Manager Administration Manual...
Страница 352: ...Setting Queue Management Options 14 24 AltiContact Manager Administration Manual...
Страница 378: ...Queue Management 15 26 AltiContact Manager Administration Manual...
Страница 384: ...Configuration 16 6 AltiContact Manager Administration Manual...
Страница 438: ...21 38 AltiContact Manager Administration Manual...
Страница 464: ...Changing TAPI Configuration Parameters 23 4 AltiContact Manager Administration Manual...
Страница 476: ...DINA Manager 24 12 AltiContact Manager Administration Manual...
Страница 500: ...Call Router Advanced 25 24 AltiContact Manager Administration Manual For Sales you create a rule as shown below...
Страница 544: ...RMA Form B 10 AltiContact Manager Administration Manual...
Страница 556: ...G 12 AltiContact Manager Administration Manual...
Страница 573: ...Index AltiContact Manager Administration Manual I 17 Index...
Страница 574: ...Index I 18 AltiContact Manager Administration Manual...