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Setting the Mailbox Options
13-20
AltiContact Manager Administration Manual
Setting an Information-Only Mailbox
You can select the Information Only Mailbox check box to set virtual or
physical extension mailboxes to Information Only, then click Apply to to
set one or more extension mailboxes.
An Information Only mailbox allows callers to listen to customized
recorded announcements but does not provide taking messages from the
caller. To repeat the message, callers are instructed to press the # key.
You cannot set a group number mailbox to Information Only.
Disabling a Mailbox
When you disable a mailbox, the normal greeting is played but callers
cannot leave messages.
Synchronizing with Exchange Server
If your system is set up to synchronize with an Exchange Server, you can
select this check box to enable synchronization for voice mails. See
“Setting E-mail Messaging Options” on page 8-4, and “Setting up an
Exchange Server” on page 21-10.
SMTP/POP3 Setting
•
Email Name—the user’s email name without the @domain. The
default email name is ext[extension number], that is, the letters “ext”
followed by the extension number. For example, the default email
name for extension 2497 would be ext2497.
•
Retrieve Voice Mail by Email Client—selected, this sends voice
mail to the user extension as an email attachment. Deselected, voice
mail is retrieved as voice mail.
Mail Forwarding Options
•
Enable Mail Forwarding—selected, the user’s email will be
forwarded to the email address you specify in the Forward Email
Address box. The address should be a full address, including the
domain (for example, [email protected].).
If you enable mail forwarding, you also specify what you want done
with the original messages after they have been forwarded. In the
drop down list you can choose to:
Содержание AltiContact Manager Version 4.6
Страница 1: ...AltiContact Manager Version 4 6 Administration Manual Revised 06 2003 4413 0001 4 6...
Страница 14: ...xii AltiContact Manager Administration Manual Index I 1 Readers Comment Form R 1...
Страница 38: ...xxxii AltiContact Manager Administration Manual...
Страница 144: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Страница 202: ...Configuring the Triton T1 PRI Board 6 28 AltiContact Manager Administration Manual...
Страница 224: ...Outgoing Call Blocking 7 22 AltiContact Manager Administration Manual...
Страница 258: ...Setting Up an AltiContact Manager to AltiContact Manager IP Network 9 28 AltiContact Manager Administration Manual...
Страница 270: ...Setting Dialing Pattern Routing 10 12 AltiContact Manager Administration Manual...
Страница 272: ...11 2 AltiContact Manager Administration Manual Example IVR Planning...
Страница 290: ...Call Recording 12 8 AltiContact Manager Administration Manual...
Страница 352: ...Setting Queue Management Options 14 24 AltiContact Manager Administration Manual...
Страница 378: ...Queue Management 15 26 AltiContact Manager Administration Manual...
Страница 384: ...Configuration 16 6 AltiContact Manager Administration Manual...
Страница 438: ...21 38 AltiContact Manager Administration Manual...
Страница 464: ...Changing TAPI Configuration Parameters 23 4 AltiContact Manager Administration Manual...
Страница 476: ...DINA Manager 24 12 AltiContact Manager Administration Manual...
Страница 500: ...Call Router Advanced 25 24 AltiContact Manager Administration Manual For Sales you create a rule as shown below...
Страница 544: ...RMA Form B 10 AltiContact Manager Administration Manual...
Страница 556: ...G 12 AltiContact Manager Administration Manual...
Страница 573: ...Index AltiContact Manager Administration Manual I 17 Index...
Страница 574: ...Index I 18 AltiContact Manager Administration Manual...