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Using a Tenant Table
5-22
AltiContact Manager Administration Manual
Using a Tenant Table
If several small businesses or groups want to share an AltiContact Manager
system, specific trunks can be assigned so that each company or group has
its own set of extensions for outbound calling. Each business or group can
be set up as a tenant in AltiContact Manager, where you use the Tenants
window to define the tenants, their call restrictions and call tracking.
The tenant IDs are matched on the one hand to extensions and on the other
hand to trunks, so that extensions are matched to trunks, or, more precisely,
extension tenant IDs are linked to trunk tenant IDs. This configuration
eliminates the need to set up separate access codes for each tenant. Instead,
all extensions can dial the Route Access code for outbound calls.
For information on Route Access, see “Assigning Trunk, Feature, IP
Trunk, & Route Access” on page 5-6.
To access the Tenants window, select System Configuration... on the
Management menu, then click the Tenants tab.
Figure 14.
Tenants window, System Configuration
Содержание AltiContact Manager Version 4.6
Страница 1: ...AltiContact Manager Version 4 6 Administration Manual Revised 06 2003 4413 0001 4 6...
Страница 14: ...xii AltiContact Manager Administration Manual Index I 1 Readers Comment Form R 1...
Страница 38: ...xxxii AltiContact Manager Administration Manual...
Страница 144: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Страница 202: ...Configuring the Triton T1 PRI Board 6 28 AltiContact Manager Administration Manual...
Страница 224: ...Outgoing Call Blocking 7 22 AltiContact Manager Administration Manual...
Страница 258: ...Setting Up an AltiContact Manager to AltiContact Manager IP Network 9 28 AltiContact Manager Administration Manual...
Страница 270: ...Setting Dialing Pattern Routing 10 12 AltiContact Manager Administration Manual...
Страница 272: ...11 2 AltiContact Manager Administration Manual Example IVR Planning...
Страница 290: ...Call Recording 12 8 AltiContact Manager Administration Manual...
Страница 352: ...Setting Queue Management Options 14 24 AltiContact Manager Administration Manual...
Страница 378: ...Queue Management 15 26 AltiContact Manager Administration Manual...
Страница 384: ...Configuration 16 6 AltiContact Manager Administration Manual...
Страница 438: ...21 38 AltiContact Manager Administration Manual...
Страница 464: ...Changing TAPI Configuration Parameters 23 4 AltiContact Manager Administration Manual...
Страница 476: ...DINA Manager 24 12 AltiContact Manager Administration Manual...
Страница 500: ...Call Router Advanced 25 24 AltiContact Manager Administration Manual For Sales you create a rule as shown below...
Страница 544: ...RMA Form B 10 AltiContact Manager Administration Manual...
Страница 556: ...G 12 AltiContact Manager Administration Manual...
Страница 573: ...Index AltiContact Manager Administration Manual I 17 Index...
Страница 574: ...Index I 18 AltiContact Manager Administration Manual...