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Using a Tenant Table
5-24
AltiContact Manager Administration Manual
3.
Repeat the previous step for each trunk you want to assign. When
you’re done, click OK to close the Trunk Configuration window.
Important:
When creating Tenant entries for IP extensions, the IP trunk
must have the same Tenant Name assigned as the IP extension.
Modifying the Tenant Table
To delete a tenant from the tenant window:
Highlight the ID number and click Delete.
If you delete a tenant ID that has been assigned to an extension or to a
trunk, the extension and trunk assignments are reset to N/A (no
assignment).
To edit the tenant name:
Double-click the name in the Tenant window (or select the name and
click Edit), then change the name in the dialog box that appears.
To change the extension-to-tenant ID assignment:
Open the Agent Extension Configuration General window, as
discussed in the steps on the previous section under “To assign
extensions to tenant IDs:,” and use the Tenant drop-down list to
change the tenant ID assigned to any extension.
If a tenant ID is already assigned, you must change or remove the
assignment from the old extension before you can assign it to a new
one.
Note:
If an extension is assigned to N/A in the Tenant drop-down
list, the extension is able to access all trunks, even though the
trunks have been assigned to tenants.
To change the trunk-to-tenant ID assignment:
Open the Trunk Configuration General window and use the Tenant
Selection drop-down list to change the tenant ID assigned to any trunk.
Note:
If a trunk is assigned to N/A in the Tenant Selection drop-
down list, the trunk is accessible to all extensions, even though
there are tenant assignments.
Содержание AltiContact Manager Version 4.6
Страница 1: ...AltiContact Manager Version 4 6 Administration Manual Revised 06 2003 4413 0001 4 6...
Страница 14: ...xii AltiContact Manager Administration Manual Index I 1 Readers Comment Form R 1...
Страница 38: ...xxxii AltiContact Manager Administration Manual...
Страница 144: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Страница 202: ...Configuring the Triton T1 PRI Board 6 28 AltiContact Manager Administration Manual...
Страница 224: ...Outgoing Call Blocking 7 22 AltiContact Manager Administration Manual...
Страница 258: ...Setting Up an AltiContact Manager to AltiContact Manager IP Network 9 28 AltiContact Manager Administration Manual...
Страница 270: ...Setting Dialing Pattern Routing 10 12 AltiContact Manager Administration Manual...
Страница 272: ...11 2 AltiContact Manager Administration Manual Example IVR Planning...
Страница 290: ...Call Recording 12 8 AltiContact Manager Administration Manual...
Страница 352: ...Setting Queue Management Options 14 24 AltiContact Manager Administration Manual...
Страница 378: ...Queue Management 15 26 AltiContact Manager Administration Manual...
Страница 384: ...Configuration 16 6 AltiContact Manager Administration Manual...
Страница 438: ...21 38 AltiContact Manager Administration Manual...
Страница 464: ...Changing TAPI Configuration Parameters 23 4 AltiContact Manager Administration Manual...
Страница 476: ...DINA Manager 24 12 AltiContact Manager Administration Manual...
Страница 500: ...Call Router Advanced 25 24 AltiContact Manager Administration Manual For Sales you create a rule as shown below...
Страница 544: ...RMA Form B 10 AltiContact Manager Administration Manual...
Страница 556: ...G 12 AltiContact Manager Administration Manual...
Страница 573: ...Index AltiContact Manager Administration Manual I 17 Index...
Страница 574: ...Index I 18 AltiContact Manager Administration Manual...