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AltiContact Manager Administration Manual
G-5
G
lo
ss
ary
ground start - a type of start signaling on a subscriber’s trunks in which the ring
(minus side) is grounded (ground start) to get dial tone.
GUI - Graphical User Interface.
H
hard disk - a sealed mass storage unit used for storing large amounts of data.
hardware - a term used to describe the physical components of a machine,
particularly computer equipment, and devices containing logic elements used in
data processing or communication equipment.
Hertz - cycles per second. Abbreviated as Hz.
http or HTTP - Hypertext Transfer Protocol. The Internet protocol used to manage
communications between Web clients (browsers) and servers.
Hunt group - see Workgroups.
Hz - see definition for Hertz.
I
Impedance - occurs when power or signal is transferred from one circuit to another.
This is known as the resistance of electrical current to alternating current and it is
measured in OHMs.
IMAP4 - Internet Message Access Protocol - Version 4.
interface - the interconnections between two separate systems or pieces of
equipment.
ISA - Industry Standard Architecture.
ISO - International Standards Organization.
ISP - Internet Service Provider.
J
jack - the mate for a plug. Used to connect two pieces of equipment together.
K
keyboard - system interface for communication. A group of numeric keys,
alphabetic keys, or function keys used for entering information into a terminal and
into the system. Usually patterned after the QWERTY keyboard layout. This term
is derived from the sequence of the first six keys in the first row of alphabetic keys.
Содержание AltiContact Manager Version 4.6
Страница 1: ...AltiContact Manager Version 4 6 Administration Manual Revised 06 2003 4413 0001 4 6...
Страница 14: ...xii AltiContact Manager Administration Manual Index I 1 Readers Comment Form R 1...
Страница 38: ...xxxii AltiContact Manager Administration Manual...
Страница 144: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Страница 202: ...Configuring the Triton T1 PRI Board 6 28 AltiContact Manager Administration Manual...
Страница 224: ...Outgoing Call Blocking 7 22 AltiContact Manager Administration Manual...
Страница 258: ...Setting Up an AltiContact Manager to AltiContact Manager IP Network 9 28 AltiContact Manager Administration Manual...
Страница 270: ...Setting Dialing Pattern Routing 10 12 AltiContact Manager Administration Manual...
Страница 272: ...11 2 AltiContact Manager Administration Manual Example IVR Planning...
Страница 290: ...Call Recording 12 8 AltiContact Manager Administration Manual...
Страница 352: ...Setting Queue Management Options 14 24 AltiContact Manager Administration Manual...
Страница 378: ...Queue Management 15 26 AltiContact Manager Administration Manual...
Страница 384: ...Configuration 16 6 AltiContact Manager Administration Manual...
Страница 438: ...21 38 AltiContact Manager Administration Manual...
Страница 464: ...Changing TAPI Configuration Parameters 23 4 AltiContact Manager Administration Manual...
Страница 476: ...DINA Manager 24 12 AltiContact Manager Administration Manual...
Страница 500: ...Call Router Advanced 25 24 AltiContact Manager Administration Manual For Sales you create a rule as shown below...
Страница 544: ...RMA Form B 10 AltiContact Manager Administration Manual...
Страница 556: ...G 12 AltiContact Manager Administration Manual...
Страница 573: ...Index AltiContact Manager Administration Manual I 17 Index...
Страница 574: ...Index I 18 AltiContact Manager Administration Manual...