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Trunk Configuration
AltiContact Manager Administration Manual
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Setting General Trunk Attributes
Select the channel to view its current attributes, as discussed in the previous
section. You can then set or change the following attributes. If an option is
grayed out, it is not available for that type of trunk:
Attribute
Description
Access Code
Access code to the selected trunk. If you need to use
access codes other than 9, you must first set this up on
the Number Plan window of System Configuration
(“Setting a System Number Plan” on page 5-4). This
option is not available for a DID trunk.
Note: It is recommended that you set this value to
“None” for trunks on 30-port VoIP boards.
This will prevent users from directly
accessing the 30-port boards—which use the
G.711 codec only—for calls to AltiContact
Manager servers or other IP gateways that
may require the G.723 codec. If you still want
users to have access to this trunk for outgoing
calls, you can set it up through Outcall
Routing (see Chapter 10, Out Call Routing
Configuration).
Area Code
The local area code for each trunk. Enter a three-digit
area code. If left blank, the trunk assumes the home
area code defined in the General window of the
System Configuration window. This configuration is
for each trunk in the system and will negatively affect
features such as Zoomerang if the area code is not
configured properly. This is not available for a DID
trunk.
Содержание AltiContact Manager Version 4.6
Страница 1: ...AltiContact Manager Version 4 6 Administration Manual Revised 06 2003 4413 0001 4 6...
Страница 14: ...xii AltiContact Manager Administration Manual Index I 1 Readers Comment Form R 1...
Страница 38: ...xxxii AltiContact Manager Administration Manual...
Страница 144: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Страница 202: ...Configuring the Triton T1 PRI Board 6 28 AltiContact Manager Administration Manual...
Страница 224: ...Outgoing Call Blocking 7 22 AltiContact Manager Administration Manual...
Страница 258: ...Setting Up an AltiContact Manager to AltiContact Manager IP Network 9 28 AltiContact Manager Administration Manual...
Страница 270: ...Setting Dialing Pattern Routing 10 12 AltiContact Manager Administration Manual...
Страница 272: ...11 2 AltiContact Manager Administration Manual Example IVR Planning...
Страница 290: ...Call Recording 12 8 AltiContact Manager Administration Manual...
Страница 352: ...Setting Queue Management Options 14 24 AltiContact Manager Administration Manual...
Страница 378: ...Queue Management 15 26 AltiContact Manager Administration Manual...
Страница 384: ...Configuration 16 6 AltiContact Manager Administration Manual...
Страница 438: ...21 38 AltiContact Manager Administration Manual...
Страница 464: ...Changing TAPI Configuration Parameters 23 4 AltiContact Manager Administration Manual...
Страница 476: ...DINA Manager 24 12 AltiContact Manager Administration Manual...
Страница 500: ...Call Router Advanced 25 24 AltiContact Manager Administration Manual For Sales you create a rule as shown below...
Страница 544: ...RMA Form B 10 AltiContact Manager Administration Manual...
Страница 556: ...G 12 AltiContact Manager Administration Manual...
Страница 573: ...Index AltiContact Manager Administration Manual I 17 Index...
Страница 574: ...Index I 18 AltiContact Manager Administration Manual...