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Logging In
4-10
AltiContact Manager Administration Manual
•
Location—the Triton VoIP board ID:channel ID
•
Packets Sent—the number of voice packets sent
•
Packets Received—the number of voice packets received
•
Bytes Sent—the total size (in bytes) of all voice packets sent
•
Bytes Received—the total size (in bytes) of all voice packets received
•
Packets Lost—the number of voice packets that have been lost due to
prolonged delays, network congestion or routing failure
•
Average Jitter—displays the average length of delay per voice packet
in milliseconds. This number can be used to measure the quality of
service on the network that connects the source and destination sites.
Under 100 milliseconds is good, while a higher figure indicates a
longer than average delay.
Status Bar
The information at the bottom of the window in the Status Bar displays
informational and status messages such as name of the operator, disk usage
status, status of external logging, current time, and other data.
Setting the Refresh Interval
The IP Trunk Current Traffic Statistics window is updated according to
the Refresh Interval configuration. By default, the Refresh Interval is set
to refresh the data in the window every 5 seconds. To change the refresh
interval, click the Refresh Interval button and use the slide rule to set the
time to an interval to a number of seconds up to one minute. Each tick on
the rule represents 5 seconds. To set the time to 0 is to turn off refreshing
the data.
Logging In
To log in and use the AltiContact Manager functions, click the Login icon
(the left-most icon in the toolbar) or select Login… on the Services menu.
You’ll be prompted to enter the password and click OK.
To log out, click the Logout icon (second icon from the left of the toolbar),
or select Logout from the Services menu.
Содержание AltiContact Manager Version 4.6
Страница 1: ...AltiContact Manager Version 4 6 Administration Manual Revised 06 2003 4413 0001 4 6...
Страница 14: ...xii AltiContact Manager Administration Manual Index I 1 Readers Comment Form R 1...
Страница 38: ...xxxii AltiContact Manager Administration Manual...
Страница 144: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Страница 202: ...Configuring the Triton T1 PRI Board 6 28 AltiContact Manager Administration Manual...
Страница 224: ...Outgoing Call Blocking 7 22 AltiContact Manager Administration Manual...
Страница 258: ...Setting Up an AltiContact Manager to AltiContact Manager IP Network 9 28 AltiContact Manager Administration Manual...
Страница 270: ...Setting Dialing Pattern Routing 10 12 AltiContact Manager Administration Manual...
Страница 272: ...11 2 AltiContact Manager Administration Manual Example IVR Planning...
Страница 290: ...Call Recording 12 8 AltiContact Manager Administration Manual...
Страница 352: ...Setting Queue Management Options 14 24 AltiContact Manager Administration Manual...
Страница 378: ...Queue Management 15 26 AltiContact Manager Administration Manual...
Страница 384: ...Configuration 16 6 AltiContact Manager Administration Manual...
Страница 438: ...21 38 AltiContact Manager Administration Manual...
Страница 464: ...Changing TAPI Configuration Parameters 23 4 AltiContact Manager Administration Manual...
Страница 476: ...DINA Manager 24 12 AltiContact Manager Administration Manual...
Страница 500: ...Call Router Advanced 25 24 AltiContact Manager Administration Manual For Sales you create a rule as shown below...
Страница 544: ...RMA Form B 10 AltiContact Manager Administration Manual...
Страница 556: ...G 12 AltiContact Manager Administration Manual...
Страница 573: ...Index AltiContact Manager Administration Manual I 17 Index...
Страница 574: ...Index I 18 AltiContact Manager Administration Manual...