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Defining System Call Restrictions
5-12
AltiContact Manager Administration Manual
Editing Speed Dial Entries
To add or edit an entry, double-click the Station ID number you want to
work with, or select the number and click Edit. A dialog box appears:
Type in the full number as you would dial it, with a maximum of 20 digits
per entry. For example, the phone number 914085551212 comprises of 9
(trunk access code), 1 (long distance prefix), followed by 408 (area code),
and finally the seven digit telephone number.
Valid digits include 0 through 9, #, *, and (,) comma. The comma
represents a one (1) second pause.
Adding Names and Comments
If you want to add names and comments for the users’ convenience, use the
following steps:
1.
Configure the system speed dialing numbers as described in the
preceding procedure.
2.
Open an AltiView user desktop and define the names and comments
for the speed dialing numbers.
3.
Save the speed dial setup and Exit AltiView.
4.
From the C:\Program Files\AltiGen\AltiView\<ext#>\, copy
sysspeedlist.dat directory to the same directory for every AltiView
user desktop.
Defining System Call Restrictions
Call Restriction allows you to block outgoing calls for up to 20 prefixes.
This window also provides for blocking all outgoing calls and for enabling
hop off to other trunks when that function has been set up.
The restrictions you set up here are global restrictions.
Содержание AltiContact Manager Version 4.6
Страница 1: ...AltiContact Manager Version 4 6 Administration Manual Revised 06 2003 4413 0001 4 6...
Страница 14: ...xii AltiContact Manager Administration Manual Index I 1 Readers Comment Form R 1...
Страница 38: ...xxxii AltiContact Manager Administration Manual...
Страница 144: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Страница 202: ...Configuring the Triton T1 PRI Board 6 28 AltiContact Manager Administration Manual...
Страница 224: ...Outgoing Call Blocking 7 22 AltiContact Manager Administration Manual...
Страница 258: ...Setting Up an AltiContact Manager to AltiContact Manager IP Network 9 28 AltiContact Manager Administration Manual...
Страница 270: ...Setting Dialing Pattern Routing 10 12 AltiContact Manager Administration Manual...
Страница 272: ...11 2 AltiContact Manager Administration Manual Example IVR Planning...
Страница 290: ...Call Recording 12 8 AltiContact Manager Administration Manual...
Страница 352: ...Setting Queue Management Options 14 24 AltiContact Manager Administration Manual...
Страница 378: ...Queue Management 15 26 AltiContact Manager Administration Manual...
Страница 384: ...Configuration 16 6 AltiContact Manager Administration Manual...
Страница 438: ...21 38 AltiContact Manager Administration Manual...
Страница 464: ...Changing TAPI Configuration Parameters 23 4 AltiContact Manager Administration Manual...
Страница 476: ...DINA Manager 24 12 AltiContact Manager Administration Manual...
Страница 500: ...Call Router Advanced 25 24 AltiContact Manager Administration Manual For Sales you create a rule as shown below...
Страница 544: ...RMA Form B 10 AltiContact Manager Administration Manual...
Страница 556: ...G 12 AltiContact Manager Administration Manual...
Страница 573: ...Index AltiContact Manager Administration Manual I 17 Index...
Страница 574: ...Index I 18 AltiContact Manager Administration Manual...