Altigen AltiContact Manager Version 4.6, Руководство администратора

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Key AltiContact Manager Characteristics
1-8 AltiContact Manager Administration Manual
• Directory Name Announcement - the huntgroup/workgroup agent’s
directory name will be announced to the caller before the call rings to
an agent.
• Distinctive Call Waiting Tone - allows three different call waiting
tone cadences to distinguish between internal, external, and operator
calls.
• Distinctive Ringing - allows three different ringing cadences to
distinguish between internal, external, and operator calls.
• Do Not Disturb - blocks all calls coming into a specific extension and
sends them to preprogrammed destinations such as voice mail or the
operator.
• AltiSpan TM - (or Extended Caller ID) inexpensive caller ID display
phones can be used to deliver functionality previously requiring the
use of proprietary telephones.
• Feature Tips - plays helpful tips and reminders for optimal use of
AltiContact Manager.
• FSK-based Message Waiting - allows message waiting that is based
on FSK (Frequency Shift Keying), a modulation technique for data
transmission. Tone or voltage-based message waiting options can also
be selected. Phones with FSK-based message waiting indicator are
highly recommended.
• Hands Free Intercom Mode - by pressing #81 on their speaker
phone, users can receive calls without having to pickup the handset to
answer. Hands Free Manual Answer Mode, #82, allows another
version of this function.
• Hop Off Calls over T1/PRI Tie Trunks - multiple AltiContact
Manager systems at the same or remote locations can be linked
through a T1/PRI network. Also, this feature provides toll savings on
long distance calls by allowing users to dial a remote AltiContact
Manager system via a T1/PRI trunk and then the destination phone
number through PSTN.
• Huntgroup - a group of related phones that can be set up to share
particular lines, so that if the first line is busy, the next line is hunted
until a free line is found.
• Holiday Routing - routes inbound DNIS and trunk calls on designated
holidays to specified destinations. You can create separate routes for
business and non-business hours on half-day holidays.