System Requirements
16-2
AltiContact Manager Administration Manual
speaker will be turned on automatically, a short ring tone is generated, the
Speaker is turned on, and the voice path is connected. If the IP phone is
busy, the caller will follow the call busy handling of the AltIGen IP Phones’
configuration.
IP Connections and Voice Quality
Voice quality can degrade when multiple IP connections use DSL; the
exact numbers will depend on your bandwidth and the number of IP
connections active at one time. If you encounter this problem, you may
need to reduce the number of IP extensions.
System Requirements
Server
•
AltiContact Manager 4.6 or higher
•
Triton VoIP board(s)—one VoIP port per simultaneous IP extension
user is required.
•
High-speed WAN connectivity to support remote users (minimum
64kbps per remote user)
•
Static IP address assigned to each extension configured for an IP
connection (recommended, but not required)
Client
•
An AltiGen-certified IP phone device (see “Clients” on page 16-4 for
details)
•
High-speed data connection to the AltiContact Manager system
(minimum 64kbps)
Configuration
You must configure AltiContact Manager and, in some cases, your client
hardware or software for using IP extensions.
Содержание AltiContact Manager Version 4.6
Страница 1: ...AltiContact Manager Version 4 6 Administration Manual Revised 06 2003 4413 0001 4 6...
Страница 14: ...xii AltiContact Manager Administration Manual Index I 1 Readers Comment Form R 1...
Страница 38: ...xxxii AltiContact Manager Administration Manual...
Страница 144: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Страница 202: ...Configuring the Triton T1 PRI Board 6 28 AltiContact Manager Administration Manual...
Страница 224: ...Outgoing Call Blocking 7 22 AltiContact Manager Administration Manual...
Страница 258: ...Setting Up an AltiContact Manager to AltiContact Manager IP Network 9 28 AltiContact Manager Administration Manual...
Страница 270: ...Setting Dialing Pattern Routing 10 12 AltiContact Manager Administration Manual...
Страница 272: ...11 2 AltiContact Manager Administration Manual Example IVR Planning...
Страница 290: ...Call Recording 12 8 AltiContact Manager Administration Manual...
Страница 352: ...Setting Queue Management Options 14 24 AltiContact Manager Administration Manual...
Страница 378: ...Queue Management 15 26 AltiContact Manager Administration Manual...
Страница 384: ...Configuration 16 6 AltiContact Manager Administration Manual...
Страница 438: ...21 38 AltiContact Manager Administration Manual...
Страница 464: ...Changing TAPI Configuration Parameters 23 4 AltiContact Manager Administration Manual...
Страница 476: ...DINA Manager 24 12 AltiContact Manager Administration Manual...
Страница 500: ...Call Router Advanced 25 24 AltiContact Manager Administration Manual For Sales you create a rule as shown below...
Страница 544: ...RMA Form B 10 AltiContact Manager Administration Manual...
Страница 556: ...G 12 AltiContact Manager Administration Manual...
Страница 573: ...Index AltiContact Manager Administration Manual I 17 Index...
Страница 574: ...Index I 18 AltiContact Manager Administration Manual...