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Huntgroup Configuration
AltiContact Manager Administration Manual
14-15
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Note:
You can use Apply to to apply mailbox settings to one, some, or
all huntgroups. See “Apply to Button” on page 14-2 for more
information on using Apply to.
Setting the Message Types for Notification
Select the types of messages for which the huntgroup user is notified:
•
None—selected, the user is not notified with a call regarding newly
received messages. Selecting this option does not prevent the user
from getting message waiting indicators or stutter dial tone when new
messages are received.
•
Urgent Voice Messages Only
•
All Voice Messages
•
All Voice Messages and E-mails
Setting the Type of Notification
There are four options for sending the notification or reminder message:
phone, pager, extension, or exterior application.
To use the Extension option, select the Extension radio button, then type
the extension number into the text box. For the Phone and Pager options,
first specify the trunk or route access code using the drop-down list next to
the Extension radio button. The Any option means to locate any available
trunk. Then type in the number with all relevant dialing prefixes other than
the trunk code, using a maximum of 80 digits.
Note also the following considerations:
•
Using the Phone option, see “Outcall to Cellular or PCS Phone
Numbers” on page 14-16.
•
For the Pager option, the system calls the specified pager number and
then dials the system main number (as set in the System Configuration
General window), which is then displayed on the user’s pager.
For the operator-assisted paging function, the operator phone number
and the pager number must be entered in the <phone
number>*<pager number> format. For example, if the phone
number to call the pager operator is 7654321 and the pager number to
page the user is 12345678, the notification outcall number that needs
to be entered is 7654321*12345678. When the pager operator answers
Содержание AltiContact Manager Version 4.6
Страница 1: ...AltiContact Manager Version 4 6 Administration Manual Revised 06 2003 4413 0001 4 6...
Страница 14: ...xii AltiContact Manager Administration Manual Index I 1 Readers Comment Form R 1...
Страница 38: ...xxxii AltiContact Manager Administration Manual...
Страница 144: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Страница 202: ...Configuring the Triton T1 PRI Board 6 28 AltiContact Manager Administration Manual...
Страница 224: ...Outgoing Call Blocking 7 22 AltiContact Manager Administration Manual...
Страница 258: ...Setting Up an AltiContact Manager to AltiContact Manager IP Network 9 28 AltiContact Manager Administration Manual...
Страница 270: ...Setting Dialing Pattern Routing 10 12 AltiContact Manager Administration Manual...
Страница 272: ...11 2 AltiContact Manager Administration Manual Example IVR Planning...
Страница 290: ...Call Recording 12 8 AltiContact Manager Administration Manual...
Страница 352: ...Setting Queue Management Options 14 24 AltiContact Manager Administration Manual...
Страница 378: ...Queue Management 15 26 AltiContact Manager Administration Manual...
Страница 384: ...Configuration 16 6 AltiContact Manager Administration Manual...
Страница 438: ...21 38 AltiContact Manager Administration Manual...
Страница 464: ...Changing TAPI Configuration Parameters 23 4 AltiContact Manager Administration Manual...
Страница 476: ...DINA Manager 24 12 AltiContact Manager Administration Manual...
Страница 500: ...Call Router Advanced 25 24 AltiContact Manager Administration Manual For Sales you create a rule as shown below...
Страница 544: ...RMA Form B 10 AltiContact Manager Administration Manual...
Страница 556: ...G 12 AltiContact Manager Administration Manual...
Страница 573: ...Index AltiContact Manager Administration Manual I 17 Index...
Страница 574: ...Index I 18 AltiContact Manager Administration Manual...