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Voice Mail Configuration
AltiContact Manager Administration Manual
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Configur
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Setting Message Management Options
Set message confirmation and warning parameters:
Setting Message Recording Options
Set message recording parameters:
Parameter
Description
Confirm Message
Deletion
If checked, the system plays a voice message
instructing the user to confirm request for deletion by
pressing the # key. This prevents users from
accidentally deleting messages with a single key
entry.
Warn Expiration of
Saved Messages
If checked, the system warns the user that saved
messages will be deleted due to their retention time
expiring. The message is given the day before the
messages are automatically deleted, and the user then
has the option to either keep or delete the message.
By default, this feature is enabled.
Note: If this feature is disabled, saved messages are
deleted automatically without warning when
they expire.
Parameter
Description
Minimum Recording
Length
Sets the minimum length in seconds for any
recording (i.e., incoming voice mail message,
personal greeting, system prompts). This can be from
1–5 seconds, or 0, which means no minimum.
All recordings that are shorter than the designated
Minimum Recording length are deleted. This feature
is recommended when users receive many empty
voice mail messages on a regular basis and would
like them automatically deleted.
Pause Detect Length
Selected, this feature causes the deletion of pauses in
messages. The default pause detect length is 500 ms.
The pause detect can be disabled by deselecting the
check box, or the length can be set to a value between
200–2000 ms (.2–2 seconds).
Содержание AltiContact Manager Version 4.6
Страница 1: ...AltiContact Manager Version 4 6 Administration Manual Revised 06 2003 4413 0001 4 6...
Страница 14: ...xii AltiContact Manager Administration Manual Index I 1 Readers Comment Form R 1...
Страница 38: ...xxxii AltiContact Manager Administration Manual...
Страница 144: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Страница 202: ...Configuring the Triton T1 PRI Board 6 28 AltiContact Manager Administration Manual...
Страница 224: ...Outgoing Call Blocking 7 22 AltiContact Manager Administration Manual...
Страница 258: ...Setting Up an AltiContact Manager to AltiContact Manager IP Network 9 28 AltiContact Manager Administration Manual...
Страница 270: ...Setting Dialing Pattern Routing 10 12 AltiContact Manager Administration Manual...
Страница 272: ...11 2 AltiContact Manager Administration Manual Example IVR Planning...
Страница 290: ...Call Recording 12 8 AltiContact Manager Administration Manual...
Страница 352: ...Setting Queue Management Options 14 24 AltiContact Manager Administration Manual...
Страница 378: ...Queue Management 15 26 AltiContact Manager Administration Manual...
Страница 384: ...Configuration 16 6 AltiContact Manager Administration Manual...
Страница 438: ...21 38 AltiContact Manager Administration Manual...
Страница 464: ...Changing TAPI Configuration Parameters 23 4 AltiContact Manager Administration Manual...
Страница 476: ...DINA Manager 24 12 AltiContact Manager Administration Manual...
Страница 500: ...Call Router Advanced 25 24 AltiContact Manager Administration Manual For Sales you create a rule as shown below...
Страница 544: ...RMA Form B 10 AltiContact Manager Administration Manual...
Страница 556: ...G 12 AltiContact Manager Administration Manual...
Страница 573: ...Index AltiContact Manager Administration Manual I 17 Index...
Страница 574: ...Index I 18 AltiContact Manager Administration Manual...