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AltiContact Manager Administration Manual
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System Configuration
The System Configuration functions provide for configuring the
AltiContact Manager system-wide settings.
Access System Configuration by selecting System Configuration... on the
System Management menu, by clicking the System icon, or using the
dropdown list next to the icon and going to System Configuration.
You can then work with the following settings, each of which is accessed
by a tab in the System Configuration window.
•
General setup—system ID, area code and number, operator and
manager extensions, country, extension and DID number lengths,
distinctive ring, conference call, and system park options.
•
Number Plan—how the system responds to each first digit dialed.
•
Business Hours—used by system functions.
•
Holiday—how calls are routed on designated holidays.
•
System Speed dial numbers.
•
Call Restriction—prefixes to block, toll call prefixes and call control.
•
Account Code—tables for creating and removing account codes.
•
Call Reports—CDR logging and data export.
•
Tenants—sharing an AltiContact Manager system among multiple
companies.
•
Country Relevant—settings for toll call prefixes, emergency
numbers and the TDM bus mode.
•
CT-BUS Clock —settings for the CT Bus Clock.
•
Audio Peripheral —settings for music on hold, system default
prompts and overhead paging.
Содержание AltiContact Manager Version 4.6
Страница 1: ...AltiContact Manager Version 4 6 Administration Manual Revised 06 2003 4413 0001 4 6...
Страница 14: ...xii AltiContact Manager Administration Manual Index I 1 Readers Comment Form R 1...
Страница 38: ...xxxii AltiContact Manager Administration Manual...
Страница 144: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Страница 202: ...Configuring the Triton T1 PRI Board 6 28 AltiContact Manager Administration Manual...
Страница 224: ...Outgoing Call Blocking 7 22 AltiContact Manager Administration Manual...
Страница 258: ...Setting Up an AltiContact Manager to AltiContact Manager IP Network 9 28 AltiContact Manager Administration Manual...
Страница 270: ...Setting Dialing Pattern Routing 10 12 AltiContact Manager Administration Manual...
Страница 272: ...11 2 AltiContact Manager Administration Manual Example IVR Planning...
Страница 290: ...Call Recording 12 8 AltiContact Manager Administration Manual...
Страница 352: ...Setting Queue Management Options 14 24 AltiContact Manager Administration Manual...
Страница 378: ...Queue Management 15 26 AltiContact Manager Administration Manual...
Страница 384: ...Configuration 16 6 AltiContact Manager Administration Manual...
Страница 438: ...21 38 AltiContact Manager Administration Manual...
Страница 464: ...Changing TAPI Configuration Parameters 23 4 AltiContact Manager Administration Manual...
Страница 476: ...DINA Manager 24 12 AltiContact Manager Administration Manual...
Страница 500: ...Call Router Advanced 25 24 AltiContact Manager Administration Manual For Sales you create a rule as shown below...
Страница 544: ...RMA Form B 10 AltiContact Manager Administration Manual...
Страница 556: ...G 12 AltiContact Manager Administration Manual...
Страница 573: ...Index AltiContact Manager Administration Manual I 17 Index...
Страница 574: ...Index I 18 AltiContact Manager Administration Manual...