Customer Support
RETURNING FOR SERVICE
Before returning any of Ziatech’s products, you must obtain a
Returned Material Authorization (RMA) number by calling (805)
541-0488. We will need the following information to expedite the
return of your board:
1.
Your company name and address for invoice
2.
Shipping address and phone number
3.
Product I.D. number
4.
If possible, the name of technically qualified individual at your
company familiar with the mode of failure on the board
If the unit is out of warranty, service is available at a predesignated
service charge. Contact Ziatech for pricing and please supply a
purchase order number for invoicing the repair.
Pack the ZT 8809A in anti-static material and ship in a sturdy
cardboard box with enough packing material to adequately cushion it.
Mark the RMA number clearly on the outside of the box before
returning.
C-12