Xerox WorkCentre 5687 Series, Service Manual, Page: 969 / 2320

August 2007
2-777
WorkCentre 5687 Family
OF4b
Status Indicator RAPs
Remove all documents
from the document handler
tray 05-525 Sheet left over DADH docu-
ment present sensor after jam Remove sheet. Per-
form 05B RAP
Remove misfed sheet.
Close tray 1 07-521 IOT microprocessor detects
Tray 1 open Close tray. Perform
07-301RAP
Remove misfed sheet.
Close tray 2 07-522 IOT microprocessor detects
Tray 2 open Close tray. Perform
07-302 RAP
Remove misfed sheet.
Close tray 3 07-523 IOT microprocessor detects
Tray 3 open Close Tray. Perform
07-303 RAP
Remove misfed sheet.
Close tray 4 07-524 IOT microprocessor detects
Tray 4 open Close Tray. Perform
07-304 RAP
Remove Reorder Toner
Cartridge 02-560 Set by the user interface when
the user enters *33 code to
remove the Reorder Notifica-
tion message when the Toner
Cartridge is replaced. Cleared by the user
interface once Status
09-599 is cleared.
Re-order but do not replace
Document Handler Feed
Roll 05-547 DADH feed head near end of
life Replace feed head or
end of life status
Re-order but do not replace
fuser module 10-521 Fuser counter reaches 290 k
prints Order a new fuser
module, PL 10.10
Item 1, PL 10.8 Item
1.
Re-order, but do not
replace xerographic mod-
ule 09-584 Xerographic module near end
of life Re-order a new xero-
graphic module
Replace fuser module 10-520 Fuser counter reaches 300 k
prints Install new fuser mod-
ule, PL 10.10 Item 1,
PL 10.8 Item 1.
Replace fuser module 10-523 IOT detects fuser failure Install new fuser mod-
ule, PL 10.10 Item 1,
PL 10.8 Item 1.
Replace fuser module 10-570 FRU CRUM authorization fail-
ure. When fault 10-399 raised Perform 10-399 RAP
Replace punch head unit 11-540 Punch head present sensor not
made Perform 11-043-110,
11-350-110 RAP for
LCSS, 11-043-170,
11-350-170 RAP for
HCSS BM
Replace staple cartridge 11-546 Staple cartridge empty Perform 11-364-110
RAP for LCSS, 11-
364-170, 11-370-170
RAP for HCSS BM
Table 3 Status messages O to R
UI Message
Status
Code
Reason for Message Reference / Action
Restoring configuration set-
ting. Please wait. System
will reboot when com-
pleted. 03-526 Software upgrade configura-
tion reset When the Image proc-
cessing module has
completed restoring
the configuration set-
tings
Toner cartridge empty 09-592 Toner level sensor registers
developer sump not full Install new toner car-
tridge, PL 9.15 Item 4.
ROS laser not being con-
trolled 06-540 ROS laser not being controlled. Perform 06-350 RAP
ROS system failure. Print-
ing is unavailable. If fault
persists, call for assistance.
Touch Ignore Error to use
other services 06-530 ROS system failed. Perform 06-340 RAP
Table 4 Status messages S to W
UI Message
Status
Code
Reason for Message Reference / Action
Scan to file unavailable 03-585 Fault 03-331 raised Cleared when status
03-544 is raised. Per-
form 03-340, 03-416
RAP
Scanner fault. Please call
for assistance 03-543 Image processing-CCD: three
times retry fail at 100 ms cycle
communication - no response Perform 14-310 RAP
Scanner has failed to initai-
ilize. Switch off the
machine, wait 1 minute,
then switch on the
machine. If fault persists
call for assistance, or press
close to use other services 14-563 Scanner needs service Switch off the
machine then switch
on the machine, GP
14. Perform 14-110
RAP, 14-310, 14-710
RAP, 14-720 RAP
Scanner is calibrating,
please wait 14-560 Scanner is calibrating If calibration does not
complete, switch off
the machine, then
switch on the
machine, GP 14. Wait
for a few minutes, if
the scanner contin-
ues to calibrate with-
out completing
perform 14-703 to 14-
706, 712, 714, 716,
718 RAP
Table 3 Status messages O to R
UI Message
Status
Code
Reason for Message Reference / Action