Xerox WorkCentre 5687 Series, Service Manual, Page: 527 / 2320

August 2007
2-335
WorkCentre 5687 Family
11-005-120, 11-006-120, 11-310-120, 11-311-120
Status Indicator RAPs
11-005-120, 11-006-120, 11-310-120, 11-311-120 Front
Tamper Move Failure RAP
11-005-120 Front tamper fails to move to the front position.
11-006-120 Front tamper fails to move to the rear position.
11-310-120 Front tamper not at the front home position.
11-311-120 Front tamper not at the rear home position.
Initial Actions
• Figure 1. Check for damage or obstructions that would prevent the tamper assembly from
operating correctly. If necessary, install a new tamper assembly, PL 11.112 Item 1.
• Jams can be caused by removing prints from bin 1 before the machine has finished print-
ing. If the tampers are touched while they are moving, they may stall and cause the
machine to shutdown. The resulting shutdown can cause un-clearable jams in the finisher
and the tray 3 and tray 4 to paper path interface.
• Jams can also be caused if the tray settings do not match the paper in the trays. Make
sure the tray settings are correct.
• Check the condition and tension of the front tamper drive belt. Tensioning is achieved by a
spring on the motor, the motor should be free to move.
• If there is a large jam of paper above bin 1 that has obstructed the tampers, this has prob-
ably been caused by poorly stacked sets failing to actuate the bin 1 upper level sensor.
Perform the following:
– Check the paper for defects that could degrade the tamping operation e.g. curl,
paper condition, buckling or paper type. Refer to the IQ1 Image Quality Entry RAP.
– Check the operation of the paddle roll, refer to 11-024-120, 11-025-120 Paddle Roll
Failure RAP.
– Check the operation of the bin 1 upper level sensor, refer to 11-030-120, 11-334-120,
11-335-120, 11-336-120 Bin 1 Movement Failure RAP.
– Refer to the 11J-120 Mis-Registration in Stapled Sets and Non-Stapled Sets RAP.
– Check the 1K LCSS PWB DIP switch settings, refer to 11E-120 1K LCSS PWB DIP
Switch Settings RAP.
Procedure
NOTE: All 1K LCSS interlocks must be made to 24V to the motors.
NOTE: In diagnostics, actuating any 1K LCSS sensor or switch can change the displayed state
on the UI. Make sure that the correct sensor or switch is tested.
Enter dC330, codes 11-003 and 11-005 alternately. The front tamper moves between the
home and inboard positions, Figure 1.
Y
N
Go to Flag 2. Check the front tamper motor, MOT11-003.
Refer to:
• 11G-120 1K LCSS PWB Damage RAP.
• GP 10 How to Check a Motor.
• P/J9, 1K LCSS PWB.
• 11C-120 1K LCSS Power Distribution RAP.
Repair or install new components as necessary:
• Tamper assembly, PL 11.112 Item 1.
• 1K LCSS PWB, PL 11.124 Item 1.
Enter dC330 code 11-310. Actuate the front tamper home sensor, Q11-310. The display
changes.
Y
N
Go to Flag 1. Check Q11-310.
Refer to:
• 11F-120 1K LCSS PWB Damage RAP.
• GP 11 How to Check a Sensor.
• P/J16, 1K LCSS PWB.
• 11C-120 1K LCSS Power Distribution RAP.
Repair or install new components as necessary:
• Front tamper home sensor, PL 11.112 Item 3.
• 1K LCSS PWB, PL 11.124 Item 1.
Perform SCP 6 Final Actions.
Figure 1 Component location
Front tamper motor
MOT11-003 (located at the
rear)
Front tamper home
sensor Q11-310
A
A