Xerox WorkCentre 5687 Series, Service Manual, Page: 952 / 2320

August 2007
2-760
WorkCentre 5687 Family
OF4a
Status Indicator RAPs
16-525 Some Network Controller
services are not available.
Please notify the machine
administrator The network controller’s Scan
to Distribution service process
has stopped Network controller
reset manually initi-
ated by customer
16-526 Some Network Controller
services are not available.
Please notify the machine
administrator The network controller’s SMB
service process has stopped. Network controller
reset manually initi-
ated by customer
16-527 Some Network Controller
services are not available.
Please notify the machine
administrator The network controller’s TCP/IP
service process has stopped. Network controller
reset manually initi-
ated by customer
16-528 Some Network Controller
services are not available.
Please notify the machine
administrator The network controller’s WS
Scan Temp service process has
stopped. Network controller
reset manually initi-
ated by customer
16-529 Some Network Controller
services are not available.
Please notify the machine
administrator The network controller’s Scan
Compressor service process
has stopped. Network controller
reset manually initi-
ated by customer
16-535 Immediate Job Overwrite
failed. Please perform and
On Demand Overwrite
immediately ESS Immediate Image Over-
write Error The status is cleared
when the ESS com-
pletes the On
Demand Image Over-
write
16-536 Network controller error.
Please contact system
administrator. The ESS XSA service is
unavailable. The fault is due to
a failure of internal communica-
tion in the network controller. The ESS XSA ser-
vice becomes avail-
able.
16-537 Incomplete Network Inter-
face window Any scan to distribution service
not available Reset network con-
troller
16-538 Internal address book
unavailable. Please notify
machine administrator Could not communicate with
the LDAP server Verify LDAP server
setup at web UI, verify
server is online, check
network connectivity
16-539 Cannot connect to prime or
backup authentication
server. Could not communicate with
primary or alternate authentica-
tion server Verify authentication
server setup at web
UI, verify server is
online, check network
connectivity. Can con-
figure authentication
to use guest mode
16-540 Incomplete Network Inter-
face window Death of any authentication
services Reset network con-
troller
Table 14 16-5XX Status codes
Status
Code
UI Message Reason for Message Reference / Action
16-541 Cannot receive internet
jobs. Please call for assis-
tance Could not communicate will
POP3 server Verify POP3 server
settings at UI. Verify
server is online and
check network con-
nectivity
16-542 Image too large to process.
Please alter job and scan
again Insufficient resources to pro-
cess the image Reduce scan size,
reduce scan resolu-
tion
16-543 Accounting problem.
Please notify machine
administrator Network controller - authoriza-
tion file on the system is cor-
rupted. No jobs can be
authorized. Authorization should
be disabled until the
accounting SA can
purge and reload the
authorization data-
base
16-544 Ensure network cables are
properly connected Network controller detected that
the network cable is discon-
nected Check the network
cable connections
16-545 Network scanning commu-
nication error. Please notify
machine administrator Network controller - unrecover-
able scan to file communication
error Network controller
reset manually initi-
ated by customer.
Resubmit job
16-546 Network scanning filing
error. Please notify
machine administrator Network controller - network
repository filing error Verify destination
address; check repos-
itory setup; verify
repository is online.
Check network con-
nectivity. Resubmit
the job
16-547 Network scanning tem-
plates could not be
retrieved. Please notify
machine administrator Network controller - scan to file
template retrieval failure Verify remote tem-
plate pool settings;
verify that the tem-
plate repository is
online. Check network
connectivity
16-548 Network scanning error.
Please notify machine
administrator Network controller - scan to file
job processing error Resubmit job. If prob-
lem persists, network
controller reset manu-
ally initiated by cus-
tomer
16-549 Network scanning is not
available. Please notify
machine administrator Network controller - failure of
any scan to file services If problem persists,
network controller
reset manually initi-
ated by customer.
Resubmit job.
Table 14 16-5XX Status codes
Status
Code
UI Message Reason for Message Reference / Action