
August 2007
2-4
WorkCentre 5687 Family
Status Indicator RAPs
11-063-171, 11-411-171 HVF BM Staple Unit 1 Failure RAP.........................................
2-549
11-065-171, 11-383-171 HVF BM Backstop Failure RAP...............................................
2-551
11-066-171, 11-384-171 HVF BM Tamper Failure RAP .................................................
2-553
11-083-171, 11-440-171 to 11-443-171 Paper Pusher RAP...........................................
2-555
11-100-171, 11-101-171 HVF Entry Sensor RAP ...........................................................
2-557
11-130-171, 11-132-171 HVF Top Exit Sensor RAP ......................................................
2-559
11-140-171, 11-142-171 HVF Bin 1 Exit Sensor RAP ....................................................
2-561
11-157-171, 11-161-171 HVF Buffer Position Sensor RAP ............................................
2-563
11-158-171, 11-160-171, 162, 163-171 HVF BM Entry RAP ..........................................
2-565
11-164-171, 11-165-171 HVF Buffer Path RAP..............................................................
2-568
11-172-171 HVF BM Compiler Exit Jam RAP.................................................................
2-570
11-173-171 to 11-177-171 HVF Offset Unit RAP............................................................
2-573
11-180-171, 11-182-171 HVF BM Exit Jam RAP............................................................
2-575
11-183-171, 11-184-171 HVF BM Paper Jam RAP ........................................................
2-578
11-185-171 to 11-187-171 Tri-Folder Exit Sensor and Assist Sensor RAP ....................
2-582
11-188-171, 11-189-171 HVF Nip Split RAP ..................................................................
2-587
11-191-171, 11-193-171, 11-194-171, 11-196-171 Inserter Paper Jam RAP.................
2-589
11-198-171, 11-199-171 HVF Paper Jam RAP ..............................................................
2-593
11-300-171, 11-302-171, 11-303-171 HVF Docking and Interlock RAP .........................
2-596
11-306-171, 11-309-171 HVF Inserter Interlock RAP .....................................................
2-599
11-307-171, 11-308-171 HVF Tri-folder Interlock RAP ...................................................
2-601
11-371-171 to 11-377-171 HVF Stapler Position and Priming RAP ...............................
2-603
11-380-171 HVF Punch Unit Paper Edge Detect RAP ...................................................
2-608
11-392-171 to 11-395-171 HVF Front Tamper Tray RAP...............................................
2-610
11-396-171 to 11-399-171 HVF Rear Tamper Tray RAP ...............................................
2-612
11-403-171, 11-413-171, 11-414-171 HVF BM Staple Head 2 and Stapler Module RAP 2-614
11-415-171 HVF BM Crease Roll Gate Home RAP........................................................
2-616
11-417-171, 11-418-171 HVF BM Flapper RAP .............................................................
2-618
11-450-171, 11-456-171 to 11-459-171 HVF Ejector Module RAP ................................
2-620
11-451-171 to 11-455-171 HVF Ejector Roll & Lower Paddle RAP ................................
2-623
11-460-171 to 11-462-171 HVF Bin 1 Position RAP.......................................................
2-627
11-463-171, 11-464-171 HVF BM +24V Failure RAP .....................................................
2-631
11-465-171 to 11-468-171 Paddle Unit Position RAP.....................................................
2-633
11-473-171 to 11-478-171 Support Finger Position RAP ...............................................
2-636
11-479-171 HVF PPI Paper Length Fault RAP ...............................................................
2-640
11A-171 HVF Power Distribution RAP ............................................................................
2-644
11B-171 HVF BM to Machine Communications Interface and BM Present RAP ...........
2-647
11C-171 HVF BM Bin 2 Failure RAP ..............................................................................
2-648
11D-171 Booklet Quality RAP .........................................................................................
2-650
11E-171 Copy Damage in the HVF BM RAP..................................................................
2-654
11F-171 Mis-Registration in Stapled and Unstapled Sets RAP ......................................
2-654
11G-171 HVF BM Poor Stacking RAP ............................................................................
2-655
11H-171 Pause to Unload (PTU) RAP ............................................................................
2-655
11J-171 Inserter Paper Sensing and +5V Supply RAP...................................................
2-656
11K-171 HVF Initialization Failure RAP ..........................................................................
2-661
11L-171 Tri-Folder Not Detected RAP ............................................................................
2-662
11M-171 Curl Suppressor Position RAP.........................................................................
2-662
11N-171 Chad Bin Present and Bin Full RAP .................................................................
2-664
11P-171 Buffer Clamp RAP ............................................................................................
2-666
Chain 12 - Offset Catch Tray
12-301 Offset Catch Tray Failure RAP ...........................................................................
2-667
Chain 14 - Scanner
14-110 Scan Carriage Home Sensor Entry RAP ............................................................
2-669
14-110A Scan Carriage Home Sensor RAP (32-55 ppm)...............................................
2-669
14-110B Scan Carriage Home Sensor RAP (65-87 ppm)...............................................
2-673
14-310 CCD PWB Not Detected RAP (32-55 ppm) ........................................................
2-676
14-320 CVT Active Hot Line in Wrong State RAP...........................................................
2-678
14-322 Platen Active Hot Line in Wrong State RAP........................................................
2-678
14-340 Scanner AGC Failure RAP..................................................................................
2-679
14-703 to 14-706, 712, 714, 716, 718 Failure To Calibrate Entry RAP...........................
2-679
14-703A to 14-706A, 712A, 714A, 716A, 718A Failure To Calibrate RAP (32-55 ppm) .
2-680
14-703B to 14-706B, 712B, 714B Failure To Calibrate RAP (65-87 ppm)......................
2-683
14-710 NVM Value Out Of Range RAP ..........................................................................
2-686
14-720 Scan Length Out Of Range RAP ........................................................................
2-686
14-730 Scanner Application Card Failure RAP ...............................................................
2-687
14A Scanning Document Size Entry RAP.......................................................................
2-687
14B Scanning Document Size RAP (32-55 ppm)............................................................
2-688
14C Scanning Document Size RAP (65-87 ppm) ...........................................................
2-691
14D Exposure Lamp Failure RAP (32-55 ppm)...............................................................
2-693
Chain 16 - Network Controller
16A Network Controller RAP...........................................................................................
2-697
Chain 19 - Image Processing
19-401, 19-402, 19-403 Out of Memory Resources RAP ...............................................
2-703
19-404 Compressor Time-out RAP .................................................................................
2-703
19-406 Loopback DVMA Time-out RAP..........................................................................
2-704
19-407, 19-408 Middle Function DVMA Time-out RAP...................................................
2-704
19-409 Video Job Integrity Fault RAP .............................................................................
2-705
19-710, 19-711 Firewire Image Transfer Fault RAP .......................................................
2-705
Chain 20 - Fax
20-302, 20-303 Fax Reset Failure RAP ..........................................................................
2-707
20-305 Fax System Low Memory Unrecoverable RAP...................................................
2-707
20-320 Fax Fault Not Cleared RAP.................................................................................
2-708
20-322 Fax Non-Volatile Device not Present RAP..........................................................
2-708
20-323, 20-324 Fax System Memory Low RAP ..............................................................
2-709
20-327 Extended Fax PWB Failure RAP ........................................................................
2-709
20-331, 20-339, 20-341 Fax Network Line 1 Fault RAP .................................................
2-710
20-332, 20-340 Fax Network Line 2 Fault RAP...............................................................
2-710
20-342 Fax File Integrity Fault RAP ................................................................................
2-711
20-701 Fax Phone Book Download Failed RAP .............................................................
2-711
20-710, 20-711 Image Overwrite Error RAP ...................................................................
2-712
20A Fax Entry RAP .........................................................................................................
2-712
20B Unable To Send A Fax RAP ....................................................................................
2-713
20C Unable To Send A Fax To Some Machines RAP ....................................................
2-715
20D Unable To Receive A Fax RAP ...............................................................................
2-716
20E Fax Will Not Print RAP.............................................................................................
2-717
20F Fax Tab Not Available RAP .....................................................................................
2-717
20G Embedded Fax Checkout ........................................................................................
2-718
20H Embedded Fax PWB Voltage Checkout..................................................................
2-719
20J Fax Problems on Digital Networks RAP ...................................................................
2-720
Summary of Contents for WorkCentre 5687 Series
Page 1: ...August 2007 Xerox WorkCentre 5687 Family WC5632 WC5687F Service Manual...
Page 4: ...August 2007 ii WorkCentre 5687 Family Introduction...
Page 182: ...August 2007 1 2 WorkCentre 5687 Family Service Call Procedures...
Page 198: ...August 2007 2 6 WorkCentre 5687 Family Status Indicator RAPs...
Page 200: ...August 2007 2 8 WorkCentre 5687 Family 01 300 Status Indicator RAPs Figure 2 Circuit diagram...
Page 202: ...August 2007 2 10 WorkCentre 5687 Family 01 305 Status Indicator RAPs Figure 2 Circuit diagram...
Page 214: ...August 2007 2 22 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 1 3 3V Return...
Page 215: ...August 2007 2 23 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 2 3 3V Return...
Page 217: ...August 2007 2 25 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 3 5V Return...
Page 218: ...August 2007 2 26 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 4 5V Return...
Page 220: ...August 2007 2 28 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 5 12V Return...
Page 222: ...August 2007 2 30 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 6 24V Return...
Page 223: ...August 2007 2 31 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 7 24V Return...
Page 224: ...August 2007 2 32 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 8 24V Return...
Page 227: ...August 2007 2 35 WorkCentre 5687 Family 01C Status Indicator RAPs Figure 4 AC circuit diagram...
Page 254: ...August 2007 2 62 WorkCentre 5687 Family 01K Status Indicator RAPs Figure 2 Circuit diagram...
Page 260: ...August 2007 2 68 WorkCentre 5687 Family 03 310 Status Indicator RAPs Figure 1 Circuit diagram...
Page 280: ...August 2007 2 88 WorkCentre 5687 Family 03 366 Status Indicator RAPs Figure 1 Circuit diagram...
Page 284: ...August 2007 2 92 WorkCentre 5687 Family 03 374 Status Indicator RAPs Figure 1 Circuit diagram...
Page 287: ...August 2007 2 95 WorkCentre 5687 Family 03 397 Status Indicator RAPs Figure 1 Circuit diagram...
Page 290: ...August 2007 2 98 WorkCentre 5687 Family 03 412 Status Indicator RAPs Figure 1 Circuit diagram...
Page 292: ...August 2007 2 100 WorkCentre 5687 Family 03 415 Status Indicator RAPs Figure 1 Circuit diagram...
Page 298: ...August 2007 2 106 WorkCentre 5687 Family 03A 03B Status Indicator RAPs...
Page 300: ...August 2007 2 108 WorkCentre 5687 Family 04A Status Indicator RAPs Figure 2 Circuit diagram...
Page 329: ...August 2007 2 137 WorkCentre 5687 Family 05J Status Indicator RAPs Figure 3 Circuit diagram...
Page 332: ...August 2007 2 140 WorkCentre 5687 Family 05K Status Indicator RAPs Figure 3 Circuit diagram...
Page 336: ...August 2007 2 144 WorkCentre 5687 Family 06 340 Status Indicator RAPs Figure 2 Circuit diagram...
Page 338: ...August 2007 2 146 WorkCentre 5687 Family 06 350 Status Indicator RAPs...
Page 347: ...August 2007 2 155 WorkCentre 5687 Family 07 306 Status Indicator RAPs Figure 2 Circuit diagram...
Page 349: ...August 2007 2 157 WorkCentre 5687 Family 07 353 Status Indicator RAPs Figure 2 Circuit diagram...
Page 351: ...August 2007 2 159 WorkCentre 5687 Family 07 354 Status Indicator RAPs Figure 2 Circuit diagram...
Page 360: ...August 2007 2 168 WorkCentre 5687 Family 07 373 Status Indicator RAPs Figure 3 Circuit diagram...
Page 363: ...August 2007 2 171 WorkCentre 5687 Family 07 374 Status Indicator RAPs Figure 3 Circuit diagram...
Page 376: ...August 2007 2 184 WorkCentre 5687 Family 07G Status Indicator RAPs Figure 2 Circuit diagram...
Page 476: ...August 2007 2 284 WorkCentre 5687 Family 10A Status Indicator RAPs Figure 3 Circuit diagram...
Page 566: ...August 2007 2 374 WorkCentre 5687 Family 11H 120 11J 120 Status Indicator RAPs...
Page 860: ...August 2007 2 668 WorkCentre 5687 Family 12 301 Status Indicator RAPs Figure 2 Circuit Diagram...
Page 882: ...August 2007 2 690 WorkCentre 5687 Family 14B Status Indicator RAPs Figure 2 Circuit diagram...
Page 884: ...August 2007 2 692 WorkCentre 5687 Family 14C Status Indicator RAPs Figure 2 Circuit diagram...
Page 887: ...August 2007 2 695 WorkCentre 5687 Family 14D Status Indicator RAPs Figure 2 Circuit diagram...
Page 888: ...August 2007 2 696 WorkCentre 5687 Family 14D Status Indicator RAPs...
Page 891: ...August 2007 2 699 WorkCentre 5687 Family 16A Status Indicator RAPs Figure 3 Circuit diagram...
Page 898: ...August 2007 2 706 WorkCentre 5687 Family 19 409 19 710 19 711 Status Indicator RAPs...
Page 992: ...August 2007 3 2 WorkCentre 5687 Family Image Quality RAPs...
Page 1020: ...August 2007 3 30 WorkCentre 5687 Family IQS 8 Image Quality RAPs...
Page 1026: ...August 2007 4 6 WorkCentre 5687 Family Repairs Adjustments...
Page 1050: ...August 2007 4 30 WorkCentre 5687 Family REP 2 3 Repairs Adjustments...
Page 1074: ...August 2007 4 54 WorkCentre 5687 Family REP 4 4 Repairs Adjustments...
Page 1178: ...August 2007 4 158 WorkCentre 5687 Family REP 8 38 Repairs Adjustments...
Page 1192: ...August 2007 4 172 WorkCentre 5687 Family REP 9 10 Repairs Adjustments...
Page 1616: ...August 2007 4 596 WorkCentre 5687 Family REP 14 13B REP 14 14B Repairs Adjustments...
Page 1622: ...August 2007 4 602 WorkCentre 5687 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments...
Page 1636: ...August 2007 4 616 WorkCentre 5687 Family ADJ 4 1 Repairs Adjustments...
Page 1644: ...August 2007 4 624 WorkCentre 5687 Family ADJ 5 7 Repairs Adjustments...
Page 1654: ...August 2007 4 634 WorkCentre 5687 Family ADJ 8 1 Repairs Adjustments...
Page 1663: ...August 2007 4 643 WorkCentre 5687 Family ADJ 9 5 Repairs Adjustments Figure 1 Test pattern 15...
Page 1664: ...August 2007 4 644 WorkCentre 5687 Family ADJ 9 5 Repairs Adjustments...
Page 1668: ...August 2007 4 648 WorkCentre 5687 Family ADJ 11 4 110 Repairs Adjustments...
Page 1688: ...August 2007 4 668 WorkCentre 5687 Family ADJ 11 10 170 Repairs Adjustments...
Page 1708: ...August 2007 4 688 WorkCentre 5687 Family ADJ 14 1A Repairs Adjustments...
Page 1712: ...August 2007 4 692 WorkCentre 5687 Family ADJ 14 3B Repairs Adjustments...
Page 1716: ...August 2007 5 4 WorkCentre 5687 Family Parts Lists...
Page 1894: ...August 2007 6 2 WorkCentre 5687 Family General Procedures Information...
Page 1952: ...August 2007 6 60 WorkCentre 5687 Family GP 26 General Procedures Information...
Page 1996: ...August 2007 6 104 WorkCentre 5687 Family dC131b General Procedures Information...
Page 2024: ...August 2007 6 132 WorkCentre 5687 Family dC131c General Procedures Information...
Page 2052: ...August 2007 6 160 WorkCentre 5687 Family dC131d General Procedures Information...
Page 2080: ...August 2007 6 188 WorkCentre 5687 Family dC131e General Procedures Information...
Page 2110: ...August 2007 6 218 WorkCentre 5687 Family dC131f General Procedures Information...
Page 2140: ...August 2007 6 248 WorkCentre 5687 Family dC131g General Procedures Information...
Page 2170: ...August 2007 6 278 WorkCentre 5687 Family dC131h General Procedures Information...
Page 2234: ...August 2007 7 2 WorkCentre 5687 Family Wiring Data...
Page 2264: ...August 2007 7 32 WorkCentre 5687 Family PJ Locations Wiring Data...
Page 2316: ...August 2007 7 84 WorkCentre 5687 Family Wiring Diagrams Wiring Data...
Page 2318: ...August 2007 8 2 WorkCentre 5687 Family Accessories...
Page 2320: ...August 2007 8 4 WorkCentre 5687 Family ACC 1 Accessories...