Xerox WorkCentre 5687 Series, Service Manual, Page: 961 / 2320

August 2007
2-769
WorkCentre 5687 Family
OF4b
Status Indicator RAPs
Ensure network cables are
properly connected 16-544 Network controller detected
that the network cable is dis-
connected Check the network
harness connections
Ensure waste toner bottle
is fitted and waste toner
door is closed 09-596 IOT detects waste bottle door
open. Ensure the waste bot-
tle is installed and the
door is closed. Per-
form 09-380 RAP
Fax card not supported 03-503 The Fax card capabilities
reported to the SIP are not suf-
ficient to function adequately in
the system, (e.g. sleep mode
not supported). Perform 03-336 RAP
Fax service is unavailable 03-551 Image processing-FAX: com-
munication error. Fault 03-338
is raised. Perform 03-338 RAP
FAX service unavailable 03-586 When the fault 03-401 or 03-
403 is raised. Perform 20A RAP
Fax service is unavailable 03-588 Basic Fax not detected or con-
firmed. Perform 20A RAP
Fax memory is low. Contact
your system administrator. 20-547 When fault 20-323 is raised Perform 20-323, 20-
324 RAP
Finisher bin 0 full 11-570 Fifty additional prints have
been sent to bin 0 since 90%
full sensor made Perform 11-130-110,
11-132-110 RAP for
LCSS, 11-130-130,
11-132-130 RAP for
HCSS, 11-130-170,
11-132-170 RAP for
HCSS BM
Finisher Insert Stock Out of
Order 11-949 An insert sheet has not arrived
at its intended output destina-
tion See the message text.
If necessary, perform
11-191-171, 11-193-
171, 11-194-171, 11-
196-171 RAP and 11-
100-171, 11-101-171
RAP
Table 2 Status messages G to N
UI Message
Status
Code
Reason for Message Reference / Action
Hardware must be added
or replaced. Please notify
machine administrator 16-554 Network controller - the IPA
card is either broken or missing Re-insert or replace
IPA card
Table 1 Status messages A to F
UI Message
Status
Code
Reason for Message Reference / Action
Hole punching is unavail-
able. Check for obstruc-
tions in the hole puncher 11-908 Punch head motor fails Clear the paper jam.
Switch off the
machine then switch
on the machine, GP
14. Perform 11-043-
110, 11-350-110 RAP
for LCSS, 11-043-130
RAP for HCSS, 11-
043-170, 11-350-170
RAP for HCSS BM
Image too large to process.
Please alter job and scan
again 16-542 Insufficient resources to pro-
cess the image Reduce scan size,
reduce scan resolu-
tion
Incomplete Network Inter-
face window 16-537 Any scan to distribution service
not available Reset network con-
troller
Incomplete Network Inter-
face window 16-540 Death of any authentication
services Reset network con-
troller
Incomplete Network Inter-
face window 16-562 Network controller - the line
printer Deamon process has
failed Reset network con-
troller
Incomplete Network Inter-
face window 16-563 Network controller - the Novell
Netware connectivity process
has failed Reset network con-
troller
Incomplete Network Inter-
face window 16-564 Network controller - the Net-
BIOS connectivity process has
failed Reset network con-
troller
Incomplete Network Inter-
face window 16-565 Network controller - the Apple-
talk connectivity process has
failed Reset network con-
troller
Incomplete Network Inter-
face window 16-567 Network controller - a Post-
script interpreter error has
occur, causing the process to
fail Reset network con-
troller
Incomplete Network Inter-
face window 16-568 Network controller - a PCL
interpreter error has occurred,
causing the process to fail Reset network con-
troller
Incomplete Network Inter-
face window 16-570 Network controller - the http
server (web-UI) has failed Reset network con-
troller
Incomplete Network Inter-
face window 16-589 Network controller - serial port
connectivity failed Reset network con-
troller
Incomplete Network Inter-
face window 16-595 The network controller Lan-Fax
service failed Reset network con-
troller
Incomplete Network Inter-
face window 16-596 The network controller account-
ing (JBA) service failed Reset network con-
troller
Table 2 Status messages G to N
UI Message
Status
Code
Reason for Message Reference / Action