
August 2007
2-231
WorkCentre 5687 Family
09-060
Status Indicator RAPs
09-060 HVPS Fault RAP
09-060 The HVPS fault sensor has detected a high voltage fault.
The HVPS fault will occur when:
•
The 24 volt supply is momentarily overloaded.
•
The charge grid or developer bias or transfer values drop.
•
A increase in DT (AC) output current.
The HVPS fault will deactivate within 100 milliseconds after the removal of the fault.
Initial Actions
•
Switch off the machine, then switch on the machine, GP 14.
•
Clean the charge scorotron, ADJ 9.1.
•
Clean the transfer / detack corotron and check the corotron wire, ADJ 9.1.
•
Reseat the high voltage connections on the HVPS, (45-87 ppm) Figure 1, (32-38 ppm)
Figure 2.
•
Check the registration transport bias contact, PL 8.15 Item 23, Figure 3.
•
Check the bias connection, Figure 3.
•
Reseat the developer bias connection, Figure 4.
•
If the machine is above 750 metres above sea level, check the transfer / detack assembly
for arcing. If necessary go to dC131 NVM Read / Write location 09-098 and select the
appropriate altitude.
•
Check for any cause of an overload to the 24V supply. For example, very thick multi-feeds
causing the main drive motor to stall, or a possible short circuit.
Procedure
WARNING
Switch off the electricity to the machine, GP 14. Disconnect the power cord from the
customer supply while performing tasks that do not need electricity. Electricity can
cause death or injury. Moving parts can cause injury.
If you were directed from IQ8 Defect RAP, continue below. If the following checks do not
resolve the image quality problem, return to IQ3 Xerographic RAP.
NOTE: The following are the only values that can be measured from the HVPS.
•
Charge scorotron grid, -425V +/- 21V
•
The two terminals identified as G are the same output.
•
Registration chute bias, -490V +/- 25V
•
The two terminals identified as CB are the same output.
•
Developer bias, -370V +20V / -50V
NOTE: The charge, transfer and detack corotron have 47k Ohms arc suppression resistors
within their harnesses.
Check that the F1 surface mounted fuse on the IOT PWB is good. Refer to OF7 IOT PWB
Diagnostics RAP, for the location of the F1 surface mounted fuse. The surface mounted
fuse is good.
Y
N
Perform the procedures that follow:
•
01G +24V Distribution RAP and refer to the 01G Fused Distribution Check.
•
01H Short Circuit and Overload RAP.
Enter dC330. Select component code 09-060 HVPS fault and press save. Press start. A high
signal indicates a fault or the front door interlock open.
Add Component code 09-061 charge scorotron. Press start. Time out after 3 seconds. The
display for code 09-060 is Low.
Y
N
Go to the Flag 1. Check the charge scorotron harness for open circuit or short circuit to
ground, GP 7. The scorotron harness and connectors are good.
Y
N
Install a new charge scorotron harness, (32-55 ppm) PL 4.17 Item 18, (65-87 ppm)
PL 4.12 Item 20.
Install a new xerographic module, (32-38 ppm) PL 9.22 Item 2, (45-87 ppm) PL 9.20 Item
2.
If the fault continues, install a new HVPS, PL 1.10 Item 5.
Add component code 09-062 charge grid. Press start. Time out after 3 seconds. The display
for code 09-060 is Low.
Y
N
Go to the Flag 1. Check the charge grid harness for open circuit or short circuit to ground,
GP 7. The grid harness and connectors are good.
Y
N
Install a new charge grid harness, (32-55 ppm) PL 4.17 Item 19, (65-87 ppm) PL
4.12 Item 21.
Install a new xerographic module, (32-38 ppm) PL 9.22 Item 2, (45-87 ppm) PL 9.20 Item
2.
If the fault continues, install a new HVPS, PL 1.10 Item 5.
Add component code 09-063 transfer corotron. Press start. Time out after 3 seconds. The
display for code 09-060 is Low.
Y
N
Go to the Flag 2. Check the transfer corotron harness for short circuit to ground, GP 7.
The transfer corotron harness and connectors are good.
Y
N
Install a new transfer / detack harness, (32-38 ppm) PL 9.22 Item 9, (45-87 ppm) PL
9.20 Item 9.
Install a new transfer / detack corotron, (32-38 ppm) PL 9.22 Item 8, (45-87 ppm) PL 9.20
Item 8.
If the fault continues, install a new HVPS PL 1.10 Item 5.
Add component code 09-064 detack corotron. Press start. Time out after 3 seconds. The dis-
play for code 09-060 is low.
Y
N
Go to Flag 2. Check the detack corotron harness for short circuit to ground, GP 7. The
detack corotron harness and connectors are good.
A
Summary of Contents for WorkCentre 5687 Series
Page 1: ...August 2007 Xerox WorkCentre 5687 Family WC5632 WC5687F Service Manual...
Page 4: ...August 2007 ii WorkCentre 5687 Family Introduction...
Page 182: ...August 2007 1 2 WorkCentre 5687 Family Service Call Procedures...
Page 198: ...August 2007 2 6 WorkCentre 5687 Family Status Indicator RAPs...
Page 200: ...August 2007 2 8 WorkCentre 5687 Family 01 300 Status Indicator RAPs Figure 2 Circuit diagram...
Page 202: ...August 2007 2 10 WorkCentre 5687 Family 01 305 Status Indicator RAPs Figure 2 Circuit diagram...
Page 214: ...August 2007 2 22 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 1 3 3V Return...
Page 215: ...August 2007 2 23 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 2 3 3V Return...
Page 217: ...August 2007 2 25 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 3 5V Return...
Page 218: ...August 2007 2 26 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 4 5V Return...
Page 220: ...August 2007 2 28 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 5 12V Return...
Page 222: ...August 2007 2 30 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 6 24V Return...
Page 223: ...August 2007 2 31 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 7 24V Return...
Page 224: ...August 2007 2 32 WorkCentre 5687 Family 01B Status Indicator RAPs Figure 8 24V Return...
Page 227: ...August 2007 2 35 WorkCentre 5687 Family 01C Status Indicator RAPs Figure 4 AC circuit diagram...
Page 254: ...August 2007 2 62 WorkCentre 5687 Family 01K Status Indicator RAPs Figure 2 Circuit diagram...
Page 260: ...August 2007 2 68 WorkCentre 5687 Family 03 310 Status Indicator RAPs Figure 1 Circuit diagram...
Page 280: ...August 2007 2 88 WorkCentre 5687 Family 03 366 Status Indicator RAPs Figure 1 Circuit diagram...
Page 284: ...August 2007 2 92 WorkCentre 5687 Family 03 374 Status Indicator RAPs Figure 1 Circuit diagram...
Page 287: ...August 2007 2 95 WorkCentre 5687 Family 03 397 Status Indicator RAPs Figure 1 Circuit diagram...
Page 290: ...August 2007 2 98 WorkCentre 5687 Family 03 412 Status Indicator RAPs Figure 1 Circuit diagram...
Page 292: ...August 2007 2 100 WorkCentre 5687 Family 03 415 Status Indicator RAPs Figure 1 Circuit diagram...
Page 298: ...August 2007 2 106 WorkCentre 5687 Family 03A 03B Status Indicator RAPs...
Page 300: ...August 2007 2 108 WorkCentre 5687 Family 04A Status Indicator RAPs Figure 2 Circuit diagram...
Page 329: ...August 2007 2 137 WorkCentre 5687 Family 05J Status Indicator RAPs Figure 3 Circuit diagram...
Page 332: ...August 2007 2 140 WorkCentre 5687 Family 05K Status Indicator RAPs Figure 3 Circuit diagram...
Page 336: ...August 2007 2 144 WorkCentre 5687 Family 06 340 Status Indicator RAPs Figure 2 Circuit diagram...
Page 338: ...August 2007 2 146 WorkCentre 5687 Family 06 350 Status Indicator RAPs...
Page 347: ...August 2007 2 155 WorkCentre 5687 Family 07 306 Status Indicator RAPs Figure 2 Circuit diagram...
Page 349: ...August 2007 2 157 WorkCentre 5687 Family 07 353 Status Indicator RAPs Figure 2 Circuit diagram...
Page 351: ...August 2007 2 159 WorkCentre 5687 Family 07 354 Status Indicator RAPs Figure 2 Circuit diagram...
Page 360: ...August 2007 2 168 WorkCentre 5687 Family 07 373 Status Indicator RAPs Figure 3 Circuit diagram...
Page 363: ...August 2007 2 171 WorkCentre 5687 Family 07 374 Status Indicator RAPs Figure 3 Circuit diagram...
Page 376: ...August 2007 2 184 WorkCentre 5687 Family 07G Status Indicator RAPs Figure 2 Circuit diagram...
Page 476: ...August 2007 2 284 WorkCentre 5687 Family 10A Status Indicator RAPs Figure 3 Circuit diagram...
Page 566: ...August 2007 2 374 WorkCentre 5687 Family 11H 120 11J 120 Status Indicator RAPs...
Page 860: ...August 2007 2 668 WorkCentre 5687 Family 12 301 Status Indicator RAPs Figure 2 Circuit Diagram...
Page 882: ...August 2007 2 690 WorkCentre 5687 Family 14B Status Indicator RAPs Figure 2 Circuit diagram...
Page 884: ...August 2007 2 692 WorkCentre 5687 Family 14C Status Indicator RAPs Figure 2 Circuit diagram...
Page 887: ...August 2007 2 695 WorkCentre 5687 Family 14D Status Indicator RAPs Figure 2 Circuit diagram...
Page 888: ...August 2007 2 696 WorkCentre 5687 Family 14D Status Indicator RAPs...
Page 891: ...August 2007 2 699 WorkCentre 5687 Family 16A Status Indicator RAPs Figure 3 Circuit diagram...
Page 898: ...August 2007 2 706 WorkCentre 5687 Family 19 409 19 710 19 711 Status Indicator RAPs...
Page 992: ...August 2007 3 2 WorkCentre 5687 Family Image Quality RAPs...
Page 1020: ...August 2007 3 30 WorkCentre 5687 Family IQS 8 Image Quality RAPs...
Page 1026: ...August 2007 4 6 WorkCentre 5687 Family Repairs Adjustments...
Page 1050: ...August 2007 4 30 WorkCentre 5687 Family REP 2 3 Repairs Adjustments...
Page 1074: ...August 2007 4 54 WorkCentre 5687 Family REP 4 4 Repairs Adjustments...
Page 1178: ...August 2007 4 158 WorkCentre 5687 Family REP 8 38 Repairs Adjustments...
Page 1192: ...August 2007 4 172 WorkCentre 5687 Family REP 9 10 Repairs Adjustments...
Page 1616: ...August 2007 4 596 WorkCentre 5687 Family REP 14 13B REP 14 14B Repairs Adjustments...
Page 1622: ...August 2007 4 602 WorkCentre 5687 Family ADJ 3 1 ADJ 3 2 Repairs Adjustments...
Page 1636: ...August 2007 4 616 WorkCentre 5687 Family ADJ 4 1 Repairs Adjustments...
Page 1644: ...August 2007 4 624 WorkCentre 5687 Family ADJ 5 7 Repairs Adjustments...
Page 1654: ...August 2007 4 634 WorkCentre 5687 Family ADJ 8 1 Repairs Adjustments...
Page 1663: ...August 2007 4 643 WorkCentre 5687 Family ADJ 9 5 Repairs Adjustments Figure 1 Test pattern 15...
Page 1664: ...August 2007 4 644 WorkCentre 5687 Family ADJ 9 5 Repairs Adjustments...
Page 1668: ...August 2007 4 648 WorkCentre 5687 Family ADJ 11 4 110 Repairs Adjustments...
Page 1688: ...August 2007 4 668 WorkCentre 5687 Family ADJ 11 10 170 Repairs Adjustments...
Page 1708: ...August 2007 4 688 WorkCentre 5687 Family ADJ 14 1A Repairs Adjustments...
Page 1712: ...August 2007 4 692 WorkCentre 5687 Family ADJ 14 3B Repairs Adjustments...
Page 1716: ...August 2007 5 4 WorkCentre 5687 Family Parts Lists...
Page 1894: ...August 2007 6 2 WorkCentre 5687 Family General Procedures Information...
Page 1952: ...August 2007 6 60 WorkCentre 5687 Family GP 26 General Procedures Information...
Page 1996: ...August 2007 6 104 WorkCentre 5687 Family dC131b General Procedures Information...
Page 2024: ...August 2007 6 132 WorkCentre 5687 Family dC131c General Procedures Information...
Page 2052: ...August 2007 6 160 WorkCentre 5687 Family dC131d General Procedures Information...
Page 2080: ...August 2007 6 188 WorkCentre 5687 Family dC131e General Procedures Information...
Page 2110: ...August 2007 6 218 WorkCentre 5687 Family dC131f General Procedures Information...
Page 2140: ...August 2007 6 248 WorkCentre 5687 Family dC131g General Procedures Information...
Page 2170: ...August 2007 6 278 WorkCentre 5687 Family dC131h General Procedures Information...
Page 2234: ...August 2007 7 2 WorkCentre 5687 Family Wiring Data...
Page 2264: ...August 2007 7 32 WorkCentre 5687 Family PJ Locations Wiring Data...
Page 2316: ...August 2007 7 84 WorkCentre 5687 Family Wiring Diagrams Wiring Data...
Page 2318: ...August 2007 8 2 WorkCentre 5687 Family Accessories...
Page 2320: ...August 2007 8 4 WorkCentre 5687 Family ACC 1 Accessories...