Xerox WorkCentre 5687 Series, Service Manual, Page: 958 / 2320

August 2007
2-766
WorkCentre 5687 Family
OF4b
Status Indicator RAPs
Adjustments in progress 14-562 Scanner ready checks are not
complete If the ready check
does not complete,
switch off the
machine, then switch
on the machine, GP
14. Wait for a few min-
utes, if the scanner
continues to check
without completing.
Perform 03-330, 03-
462 RAP
After clearing paper,
replace any discarded tabs
with identical tab stock in
the correct tray 03-573 When the image processing
determines that a jam occurred When the IOT has
performed stray sheet
detection successfully
All output trays are unavail-
able. Check for obstruc-
tions in the finisher 11-909 Punch head home sensor not
made Clear the paper jam.
Switch off the
machine then switch
on the machine, GP
14. Perform 11-030-
110, 11-334-110, 11-
335-110, 11-336-110
RAP for LCSS, 11-
030-130, 11-336-130
RAP for HCSS, 11-
036-130, 11-346-130
RAP for HCSS, 11-
030-170, 11-336-170
RAP, 11E-170 RAP for
HCSS BM
All the paper trays have
been disabled for Auto
Selection. Auto Paper can-
not be used with these set-
tings. It is recommended
that at least one tray be
enabled for Auto Selection 22-512 All trays direct select only Enable one tray for
auto select
An error has occurred - The
system is attempting to
recover 03-538 System attempting to recover
from an image processor to
IOT communication failure.
Fault 03-300 or 03-320 is
raised. Cleared if communi-
cation is established.
Perform 03-300, 306,
461, 482, 805, 870
RAP, 03-320, 03-322
to 03-324 RAP
An image data error has
occurred etc. 19-514 19-409 Cleared when status
19-514 is raised. Per-
form 19-409 RAP
Table 1 Status messages A to F
UI Message
Status
Code
Reason for Message Reference / Action
An image data error has
occurred etc. 19-505 Compressor DVMA time-out.
Fault 19-404 is raised. Perform 19-404 RAP
An internal communica-
tions error has occurred.
Switch off the machine and
call for assistance 03-561 Image processing wall clock is
not incrementing. Fault 03-325
is raised. Perform 03-315, 325,
347, 348, 349, 355,
400 RAP
An internal communica-
tions error has occurred.
Switch off the machine and
call for assistance 03-563 Image processing rotation
memory POST has failed Perform 03-315, 325,
347, 348, 349, 355,
400 RAP
An unexpected time-out
was detected for a sheet in
the paper path. This may
be due to a different paper
in the trays than the
machine expects. Please
check and confirm the con-
tents of the paper trays 08-590 Unexpected event or time-out
for sheet. 08-171, 08-181, 08-
182 Perform 08-171 RAP,
08-181 RAP, 08-182
RAP
Auto Configuration is dis-
abled. Please re-enable
this feature before pro-
ceeding 02-550 System manager autoConfigu-
ration NVM set to disable Perform 02-390, 02-
391, 02-704, 02-706
RAP
BM is unavailable. Please
call for assistance 11-563 BM disabled - out of service Switch off the
machine then switch
on the machine, GP
14. Perform 11B-170
RAP
BM out of staples. Please
replace the staple car-
tridges 11-543 BM staples empty Perform 11-063-170,
11-411-170 RAP, 11-
403-170, 11-413-170
RAP
BM out of staples. Please
replace the staple car-
tridges 11-561 BM disabled - out of staples Perform 11-063-170,
11-411-170 RAP, 11-
403-170, 11-413-170
RAP
BM requires two or more
pages 11-562 BM disabled - zero/one page Requires two or more
sheets to enable sta-
pling
Booklet Maker Stapling is
currently unavailable 11-926 Failure of the booklet maker
stapling functions. Perform 11-063-171,
11-411-171 RAP for
staple unit 1, and 11-
403-171, 11-413-171,
11-414-171 RAP for
staple unit 2
Table 1 Status messages A to F
UI Message
Status
Code
Reason for Message Reference / Action